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June 2024 by Ryan Pellette
Tere is very friendly and helpful! We’re happy we found this, it was a life saver.
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February 2024 by john dill
Friendly and professional
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January 2024 by Nicholas Williams
Not a good day at Connect Hearing in Livermore. I stopped short a mtg in Pleasanton to arrive on time for an 11 am appt. I was there at 10:55. I was told the appt would very soon after the hearing specialist was off of a conference call. After a 30-minute wait with NO apologies for the delay and No word on the timing for the appt, I left the office. They just lost a possible sale of a new hearing aid.
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January 2024 by Kurt Fleckner
Brilliant, great expertise.
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May 2023 by Laure Runkle
Amazing!!Staff are awesome!
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April 2023 by Linda B.
I have been using Connect Hearing ever since my first hearing tests and first aids in about 2001. They are professional, thorough, and very knowledgeable. Jordan takes care to make sure that the fit is comfortable and the volume level is optimal. I highly recommend their service.
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March 2023 by Bruce Wilson
Connect Hearing Livermore did a great job ordering, receiving, and fitting my husband with new rechargeable hearing aids paid through worker’s compensation.
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October 2022 by Jennifer Wilson
Connect Hearing Livermore did a great job ordering, receiving, and fitting my husband with new rechargeable hearing aids paid through worker’s compensation.
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August 2022 by Sue Dady
Jordan was really friendly and helpful. He made sure everything was working properly and that I was satisfied. I got the rechargeable Phonak hearing aids and they are working great. It's nice not to worry about changing batteries at random times.
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May 2022 by Ankit Grover
I purchased my first hearing aid with them & returned it in January, to my surprise they haven't returned canceled my insurance claim yet (more than 3 months), and holding my insurance money. They made my experience hell and now no one is picking up the phone in the Livermore location. It is a fraud company and customer service is also not helping me. I can't buy the next hearing aid because of them. I'm considering legal options.
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April 2022 by Ankit G.
I purchased my first hearing aid with them & returned it in January, to my surprise they haven't returned it and canceled my insurance claim yet (more than 3 months), and holding my insurance money. They made my experience hell and now no one is picking up the phone in the Livermore location. It is a fraud company and customer service is also not helping me. I can't buy the next hearing aid because of them. I'm considering legal options.
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November 2021 by Micheal Cordingly
I've had hearing trouble's my whole life. wow what can I say about my appointment someone who cares and understands what I've been going through. Over the years I've learned to read lips seeing people's faces helps but while wearing masks im lost when I can't see what people are saying my ears are so bad I have to get medically cleared before I get my hearing aids I'm so looking forward to the day !!!
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November 2021 by Lesa Shepherd
Amazing service from Holly at this location. I took my hearing aides and she cleaned check and replaced parts for me all very quickly and with no charge at all.
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November 2021 by Alfonso Lucero
Great customer service!!
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June 2021 by Michael Cordingly
I've had hearing trouble's my whole life. wow what can I say about my appointment someone who cares and understands what I've been going through. Over the years I've learned to read lips seeing people's faces helps but while wearing masks im lost when I can't see what people are saying my ears are so bad I have to get medically cleared before I get my hearing aids I'm so looking forward to the day !!!