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July 2024 by nabanita borua
Today, 6/20/2024, I went to collect my son's medication at CVS, located at 4405 First St, Livermore, CA 94551. The staff named- Shawn, was very acting raciest and rude to me. He was talking fine to the person ahead and after me. I was the only brown person in the queue and I did notice the change in tone and behavior. It made me feel really bad and insulted. I hope you take action on him as I believe CVS is intolerant of racism and rudeness towards their customer.
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October 2023 by Suneel Kanchralapalli
I like this place.
Tip: The Pharmacy break for Lunch 1:30 Pm to 2:30 Pm everyday.
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June 2023 by Alonso C.
DO NOT GO TO THIS PHARMACY !!! The staff is super good and the pharmacy is the same but they have a boy from India who is a super bad person if he sees you as bad he disrespects you or wants to get you out of the pharmacy.
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April 2023 by Lisa Schuster
Mike is the dearest pharmacist around. Having trouble arguing with a computer about your rx? Go in at 9:00 on Saturday. ❤️
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January 2023 by Google user
When I walked in and asked if they had any baskets the kid with his manager standing there abruptly said no, we had our one basket stolen - as if that was a solid explanation. If it being stolen wasn't bad enough, you only had one basket for all your customers to start with anyway. After that, there was no product on the shelves. Some items were abundant with inventory and others, like the type of products I needed, were non-existent. It seems the manager and employees jobs at this location are to stand there and mouth breathe.
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January 2023 by Dom W
When I walked in and asked if they had any baskets the kid with his manager standing there abruptly said no, we had our one basket stolen - as if that was a solid explanation. If it being stolen wasn't bad enough, you only had one basket for all your customers to start with anyway. After that, there was no product on the shelves. Some items were abundant with inventory and others, like the type of products I needed, were non-existent. It seems the manager and employees jobs at this location are to stand there and mouth breathe.
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May 2022 by S U.
Was sent to pharmacy to buy Covid tests. Pharmacist late for her shift only two people working. Over 30 min and still waiting there's a line with at least 6 folks who also have been waiting over 20 min. Why they don't have more people helping is crazy for a Saturday! Will avoid at all costs in the future. The one person keeps telling everyone, I do it later. I do it later. Has not successfully helped anyone yet.
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April 2022 by William H.
Scheduled my Covid booster shot for my wife and I. No issues and no wait. Really friendly staff that explained everything clearly. I would highly recommend.
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March 2022 by Pat B.
Their phone message is much to long and then they put you on hold forever asking you to wait. Also, closing at 5 p.m. on Sunday is not great at all. All other CVS's close at 6 p.m. or much later. Closing this early is a dis-service to many who need their medication.
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December 2021 by BL R.
Hands down the worst pharmacy I've ever dealt with. My children meds were called in three days ago and they STILL had not filled them. They then proceeded to make us wait 30 mins while they very slowly filled them. I understand this is a tough job but taking days upon days to fill simple RX's? People live and die by their meds and that lack of urgency is extremely troubling. Don't waste your time complaining because they will stare at you and refuse to respond. Sad that this is their version of professionalism.
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July 2021 by Kelly F.
This pharmacy is the worst. There is always a wait & they do not listen to their messages from the doctors calling in your prescription. My dr even said they never listen to their vm's so he waits until he can get them live. And i love when I'm next in line & they ignore me for 10 min. You need more employees.
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May 2021 by David T.
It says they close at 9 I went togo pick up my meds 5 mins after they called me when I got there the lady said they were close never coming here again
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September 2019 by My Star
This pharmacy deserves zero stars. I suffer with a chronic genetic disorder, that requires prescription pain medication. My illness also has caused other organs in my body to malfunction. This pharmacy only had one of the 3 medications that I needed. I said ok go ahead and fill that 1, and I will see if my other pharmacist has the other 2. The pharmacist refused to fill the one, if I wouldn't wait 3 days for the other 2 prescriptions. (My prescriptions are on schedule. This was a concern to me being that I've never been treated this way at CVS, secondly the pharmacist is wrapped up in taliban like clothing. This is disconcerting to me because I've been previously exposed to terrorist groups as an professional EMT, they tried to force me to do work that I wasn't willing to do as a proud American citizen. This resulted in me not being hired for work for many years. I hope my medication is not being tainted with foreign substances... I am very concerned. I better change my name on this forum also.
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August 2019 by Tara B.
This pharmacy deserves zero stars. I suffer with a chronic genetic disorder, that requires prescription pain medication. My illness also has caused other organs in my body to malfunction. This pharmacy only had one of the 3 medications that I needed. I said ok go ahead and fill that 1, and I will see if my other pharmacist has the other 2. The pharmacist refused to fill the one, if I wouldn't wait 3 days for the other 2 prescriptions. (My prescriptions are on schedule. This was a concern to me being that I've never been treated this way at CVS, secondly the pharmacist is wrapped up in clothes, it's disconcerting to me because I've been previously exposed to terrorist groups as an EMT, they tried to force me to do work that I wasn't willing to do as a proud American citizen. I hope my medication is not being tainted with foreign substances.
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June 2019 by Bill D.
CVS at 4405 First St. Livermore....Employee, Bill, was VERY helpful this morning. Assisted in finding meds as soon as I walked in the door and he was very friendly. Appreciated your fast and friendly customer service Bill!
