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February 2024 by Jaime N.
All the staff there are so wonderful to work with. Unfortunately my parent's account experienced fraud. The staff there have been so kind and helpful and patient getting it resolved for them. Would definitely recommend the bank branch and staff to others looking to change banks .
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July 2023 by Brian Hughes
Best bank in the bay area!
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February 2023 by Brian T.
Jasmine Madison was nothing but a wonderful professional representation of the company she works for! I am very pleased with the services she provided with Fremont Bank. My experience with her have proven to me that she is, skilled, knowledgeable, kind and professional. Thank you for a job well done!
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January 2023 by Jimmy V.
I refinance my house, came here to open an account and everyone there was not busy, but it was very difficult to get help as I had to get someone's attention. I finally was told that I could go online to get more info on the accounts by a man working there. I didn't get his name because he had no name tag. Parking wasn't so great and very difficult to find as most people park there from downtown. I left the bank, very unhappy, and will probably never come back.
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June 2022 by Chansada Sonesing
Nice facility for an operations center
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March 2022 by Tommy C.
Was turn down by my business bank of 15 years for a commercial loan to buy my business property . Contacted Nobel and received a letter of intent in about 3 days and close 2 weeks early . Fremont bank and Nobel came through as promise . Every email was responded and everyone was a pleasure to work worth .Also wanted to say thanks to Lidia. Believe in the commercials. They are great .
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December 2021 by Rita D.
Simmi Arora in Customer Service was very helpful. She's very knowledgeable, and answered any questions I had for her. She's very pleasant and patient. A definite asset to Fremont Bank.
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November 2021 by Manbir R.
Simmi Arora was super helpful throughout our refinance process. She was quick to answer any and all of our questions. Very professional and ensured we had all the details we needed. Absolutely amazing experience. Will definitely refer friends and family to Fremont Bank!
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April 2021 by Sharon B.
I recently refinanced my home loan through Jafreen Khan and Thomas Chen. They were professional, communicative and very efficient. I was amazed at how simple they made this for me, and the confidence I have in them with keeping me well informed throughout the process. They are an exemplary team that I highly recommend. The notary, Cassandra, who came to my home to sign the final documents was wonderful as well. Heartfelt thank you for guiding me through this entire affair.
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November 2019 by John L.
If I could give more than five stars, I would. Shortly after purchasing my home with a loan from another lender, I realized that I could refinance with a much lower interest rate. My father had positive experiences with Fremont Bank, and after to his surprise that I got an initial loan with another lender (Premier Lending) with a relatively high rate, I reached out to Fremont Bank for a refi (even though I've only had the loan for just two months). My initial correspondence with the refinancing process was with David Carr, and to my surprise, and without my prompting or negotiating, he offered a refinance for lower than their rate as advertised on their own website. I then went through the refi process and and closed with Syhelee Jones, and with my previous home loan and refi experiences, Fremont Bank was by far the smoothest. I sent in documentation one time, and that was it. They took it from there, and there were no back-and-forth with submitting and resubmitting documents and the typical headaches associated with that. I was quite surprised. Then, to my (positive) surprise again, they have attached an extra $200 credit on top of TRUE no closing costs or fees with my refi, again, without my asking. There were no fine-print surprises in terms of fees or their truth-in-lending, so the $200 really was something and meant a lot to me in terms of their honesty and integrity. For sure, I will refer my friends and family to Fremont Bank for their home loan needs.
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January 2019 by Lee M.
I own 4 homes and all are financed with Fremont Bank. I recently received my annual impound reports for each home. I seem to have misplaced them. I called to have duplicates sent out. The receptionist had me go on line to reprint. I tried but for some unknown reason it wouldn't print right. I asked her to just mail me new copies. She advised me there was a fee to do that but this one time she would waive that fee. I found this unbelievable given my 4 mortgage accounts. While I did manage to get her to mail out the new copies at no cost I felt even mentioning she was doing me a favor by not charging me was not appropriate. I think their customer service needs to be better.
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January 2019 by Mike A.
I've been shopping around for a home loan for about 4 months now. I went in to Fremont bank in Livermore because a friend of mine recommended that I try them out. I worked with Jasmine Madison. She was very pleasant and professional. She educated my wife and I on things we were not aware of. I was extremely please with the whole process. Jasmine response to our questions within minutes and was extremely quick to respond! The rate was extremely competitive. I am extremely happy that I went in. Jasmine also followed up and is very friendly. She made us feel as very comfortable with the process. We will only use Jasmine for further loans on residential banking. We highly recommend that you ask for Jasmine if you are looking to get a home loan. We felt with many different loan officers and she is by far the best we have every encountered. THANKS JASMINE!!!!!!!!
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August 2018 by S P.
I did my Refinance with them and it was one smooth process from beginning to end. I would like to thank Jeannie, Taiwanda, Erica and Angie who made it real easy for me all along. Fremont Bank does no closing cost refinance and rates are very competitive. They are definitely worth a shot.
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July 2018 by Y K.
I usually don't do Yelp reviews, but I really enjoy writing this one. I would like to express my appreciation to Anna Belenky and Steven Webster and rest of your team in assisting me in getting the loan on time and meet the deadline. I truly appreciate all your hard work and effort; prompt responses and making this process easy and fun! Because of such a great experience I'm looking forward to working with you in the future.
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February 2018 by Vijay S.
Stephen McDevitt and Dante Nuncio helped me in financing my home loan through Fremont Bank in July 2017. As I was a first time home buyer so I had very little or no idea about the lengthy home loan process but Steve's team went extra miles and guided me through entire process and managed to approve my home loan within 15 days (appraisal in 1 week and final loan approval in 2 weeks) as my loan contingency was only for 15 days. I am very happy working with Steve and Dante at Fremont Bank and hoping to use their services again in near future with my next home purchase. Thank you so much Steve and Dante for all your help.
