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November 2023 by Hani Azarian
I love H&M but in this store has the worst customer service!!!The older lady was really really rude ! I will definitely not go back there
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November 2023 by Simi Saurya
The store is very ill managed, things not in place and the store attendant are totally unhelpful.People at register will also never show interest in helping with your questions.
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October 2023 by Nisarg Gandhi
Terrible customer service. Merchandisers more interested in their daily gossip than helping a family willing to spend over a $100 dollars. Don’t waste your time and money at this store.
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September 2023 by teresita padilla
Infant area was a mess and didn’t have much variety.
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July 2023 by S R.
Poor customer, employee with fair skin, 20-something with puffy black hair was rude and gave us a dirty look when asked if they had a manager available. He answered yes but that was it. Had zero intention to help. When asked if he would help he responded he was busy? Rude!
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July 2023 by Alyssa Vargas
Lines of 20+ people and only 1-2 associates on registers. Store is a complete mess to the point that you can't really shop it. Clothing feels and looks cheap. There is no originality to any specific piece, and it looks worse and is more expensive than shein clothes. No thanks!
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July 2023 by Stephen W.
To be completely honest, the store is an absolute mess. There is just clothes everywhere, and I mean EVERYWHERE. all over the floor I mean. But if we ignore the unkempt store, all the clothes is cheap. Some of the clothes even look cute. It isn't that bad, it just needs to be cleaned.
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May 2023 by Chara C.
Shit service. Had to emergency find clothes for an event the next day, and arrived with enough time to quickly find things and over 10 minutes to spare before they closed but they had closed fitting rooms early and the guy employee didnt let me in, even when I said I really needed this and would be out in under 3 minutes, I just had 2-3 things to try on. I could've paid and been out of the store before they closed. But clearly they didn't give a shit about customers nor about making any sales. Also asked the guy if things could be put on hold to quickly pick up the next morning but again the immediate response was no. wtf? how the fuck does if affect them or cause any trouble for them to let me do any of these things? he eventually had to think about it and said he would ask a manager, but its already so clear how horrible service was.
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May 2023 by Sok A.
Great selection. Love the styles. The stores cleanliness and organized look on point. I can't shop in a messy store.I will straight up walk out and go somewhere else..but this location was easy to shop because it was organized!!
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April 2023 by ThePiagow
Much better then the one in fresno.
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April 2023 by Gabrielle V.
Dedicated my day to come here and try things on just for fitting room to be closed. Was told it would be open when more employees arrive at 12. It's not 1:00 and still closed and nobody said when it would/if it would actually be open. Ridiculous.
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March 2023 by Dinesh Bansal
Nice store with latest decent collection in reasonable prices .
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January 2023 by rabab bukhamseen
There is discount on nice pieces
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December 2022 by Simran S.
Last month I purchased a pant in store and I went to return it on time but they said that the item I bought was returned by someone else and someone returned it in store. That item I had bought after it was returned. They said that the number on the receipt doesn't match to the item. I asked them if they could do something about it and they said exchange only. They won't help us and were super rude to us. We asked if they could call the employee who scanned the item and they said no. They weren't admitting their fault and started meaning very rude. When there's nothing we want to buy in return of it we still had to. Never shopping from them ever again..employees were way to rude.
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December 2022 by Brenda Scott
I'm saddened that quite a few of the stores have closed. I miss being able to Rush in for a quick buy. However, I now have to travel 45 minutes to the nearest store. I will still shop at H & M.