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September 2023 by OfficialG Tui
Haagen-Dazs at SF Premium Outlets is an absolute gem! The staff provides exceptional service, and the array of flavors is delightful. I highly recommend trying their pistachio ice cream paired with a special waffle; it's a taste of heaven. This little shop nestled in the middle of the cafeteria adds a touch of sweetness to your shopping experience. ???
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August 2023 by bijay Gurung
Haagen Dazs, creamy delight,Indulgence in every bite,Pure ice cream perfection,
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August 2023 by Hemanth Kumar
Opens late, closes early, stops making milkshakes 1 hour before so they can clean stuff. Rude staff. I dont know who owns it but looks like the owner never cares for his location. I stopped by once to order milkshake 15 minutes after opening time. They wanted me to wait 30 minutes more when no one is there yet and i waited and mentioned i will place online order to save some time. 15 minutes later she starts making milkshake for someone and i am standing there and when asked she mentioned that online orders will be made 1 hour later. So i had to cancel the online order and pay at store again. Crazy staff.
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July 2023 by Stephanie L.
I ordered a small sized frozen raspberry lemonade which is one of their limited edition drinks. It was pretty expensive if you get a small ($8), regular size is almost $9. It was good, but the price is not. It's located in the middle of the food court so it was really crowded. People were lining up for ice cream since it was really hot outside. Fast service and nice workers.
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June 2023 by Sou L.
Got the regular sized Pineapple Coconut Shake. It was refreshing and good. The total cost was $8.95 though so it is a bit pricey.
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February 2023 by Cheery Walker
Staff was very nice and even offered me samples of various ice creams! Will definitely visit again ?
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September 2022 by dai a
My first time coming at this ice cream spot and LOVED IT! Nneka made out experience be above the sky! So happy! ♥️♥️♥️
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September 2022 by Sarah Quintanilla
the staff was rude and unprofessional to me. my diabetic father wanted substitutes and they were extremely dismissive and rude to him. one of them even answered their phone mid sentence and left the place. overpriced ice cream whatever
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September 2022 by Charlotte Loades
Tasty Ice cream but incredibly overpriced. The staff were rude and acted like you didn't exist. Not worth the money unfortunately.
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September 2022 by Matthew
Opened 1 hour late, poor service, over priced ?
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April 2022 by Cheryl W.
I visited Haagen-Dazs at the San Francisco Premium Outlets on Sunday, April 24 at 12:17 pm. Raul waited on me and it appeared he was new working at this ice cream shop. A lady was working with him, but she was not helping him AT ALL while he was with me. I asked Raul the price of a mini cup and a small cup and he didn't know and had to ask her. After he rang me up on the register for a mini cup, I showed him the bar code on my HD App, but he didn't know how to scan it for me to get my points for my purchase. I asked the lady at least two or three times to show him how to scan the bar code on my app, but she kept saying he had scanned it even though he didn't. I had to scan the bar code on my receipt to get my points for my purchase. I am rating the customer service 1 star because the lady working with Raul was not willing to help him or scan my app herself when he didn't know how to do it. She acted like she was too busy to help him and therefore she is why I am rating my experience 1 star.
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March 2022 by DIRK WYATT
I hate leaving a negative review, but this place deserves it. Terrible manager shutting the place down before closing. This is not the first time. I hope the owner knows he is losing out on revenue.From one business owner to another, if you don’t stay open when business hours are posted, you will be out of business.
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March 2022 by Tanner Shupe
Kind staff, quick and easy shake pick up, and delicious Coffee Chip shake ☺️
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February 2022 by H.D. W.
Too bad. This store suppose to be open until 7:30 or 8 on Saturday. Need to shut this place down for poor service. Ohh don’t worry with the way you conduct business, you will be out of business. I give it 2 to 3 months.I feel sorry for the owner. Your employees are letting you down.
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February 2022 by Serafin V.
I asked them for a shake and they said cup or cone only. I said can I get a Sunday they said cup or cone only. I asked why, there answer was cup or cone only lol. 4 lost Coustomer's
