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March 2024 by Lennie O.
Tried to rent an articulated boom. Went in a couple weeks in advance. Explained what I needed and told them the vehicle I would use to tow as they told me the requirement of a 4 prong electrical connector and 2" ball. When I tried to pick it up they told me I could not tow with the vehicle I had earlier explained even though I was well within tow limits. Told me to come back with a 1/2 ton pickup. I did and was then told I could also not use the pickup because the ball was attached to the bumper and not a receiver. Something they said nothing about when they told me to come back with the pickup Waisted an entire crews day because of poor communication from the rental department. Extremely poor service.
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March 2024 by David H.
Livermore HD is by far the worst Home Depot in their chain. This place should really be closed down. Just as an example of one of my most recent visits, Two times in a week, I attempted to purchase tools on "locked-down". Both times, after waiting 20 minutes for someone to retrieve a tool, I left because no one showed up to assist. Regardless of asking the random employee to help they will pass the buck and say "non-hardware" personnel can't help. WTH? I get that most employees that work at these places are neither happy or enthusiastic about being there but come on, you only have one thing to do. Help the damn customer. I've worked retail too and unless the customer is rude or a jerk, throw them a bone and assist. It isn't that hard to be helpful. I'll never go back to this place.
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February 2024 by Levent
Great Home Depot location.
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January 2024 by Alex Custer
Good staff
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January 2024 by elif ayvali
This review is about the paint department. Their paint match accuracy is less 25% whether you get a patch from the drywall and have it scanned or buy more of the same custom match by scanning the barcode on the can. You will not get a refund either. Two of my ceilings got ruined due to trying multiple times. Only 1 ceiling matched the third time.
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January 2024 by Donna Fong
I came looking for plant pots. I found one pot I liked. Selection was so so.
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January 2024 by larry h.
OMG can they get any worse. Ok I went to home Depot and looked at there appliances (Bosch rang & Refrigerator) almost $5,000. At the store (Livermore,) the workers said that I had to buy it online. OK so far so good, I'm retired military and I like getting my 10% when buying stuff. I ask about the military discount and they no problem they will take care of that automatically. Went online bought the rage and refer set a delivery date 2weeks) and bam in it came and they connected them (for a charge of ?? ) now all is good get my bill for the full amount. So I called not once, not three time but 9 times I called to find out where my discount was. First person didn't know transfer to anther person phone discounts. I call back same thing. I persevered 9 times and finally got someone there that knew what to do. It went like this I'm calling about my military discount on the appliance s I just bought online. Answer Ho! You don't get a military discount. NO discount for the military. Better yet NO discount on appliances. Sorry is they anything else I can do for you? I said yes close my account. Really home Depot that's the best you can do? What assholes. There one thing in the store and another online. Too bad there won't be a next time. Larry (a veteran wanting be treated fairly)
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January 2024 by T S.
Denied veterans discount because I did not have my ID (wallet). I showed multiple photos of me on my phone, but was told it was the store policy. I bought paint and should've left it and walked out, but I was in a bind. Meanwhile, you can simply push a cart out of the store and steal and they do nothing. But they are strict on saving a veteran 14 dollars. Shoulda gone to Lowe's.
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January 2024 by Larry2017 H.
OMG how bad can they get? I go into Livermore Home Depot and ask about there home appliance.(Bosch range & Frigidaire). Employees at the store says "you have to bye them online cause we don't have them here. OK I do about $5,000. worth and ask for my military discount. NO discount on appliances that big. Right NO discount for the military on major appliances. How shitty can you get? So thank you HOME DOPT for NO military discount. I'm sure we military will brake your budget. @#$@#$%^$@ pissed off and disappointed Larry Hayes PS BEWARE VETERANS.; nickel and dimes ok but not dollars.
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December 2023 by Alex Poe
I've never had a good experience with any curbside delivery with a hardware store, but this Home Depot took the cake. I used their required app to tell them I was on my way, told them when I arrived and parked where they asked me to on the app. Almost 30 MIN LATER I received a call from customer service to apologize for the wait and ask me to pull up to the door. I pulled up to the door where the pickup lockers and curbside pickup were and waited another 10 MIN before a second call from customer service told me to go to the Lumber area (where there was no room to park) because their guy couldn't find me despite me being parked in front of the store and fully visible from the lumber area in the grey truck as identified in the app. I moved my car for a second time and prepared my truck bed expecting my curbside delivery to be brought the 30 feet from the register to my truck and...nothing. I walked inside after a few minutes and I received an "Order for Poe?" "Yes that's me" "Here you go" while the employee pushed the cart with the door I ordered towards me with no offer to help or take it to my car or apology for the wait. Completely unacceptable and I will not be returning when Lowes is right down the street.
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December 2023 by Harlan R.
this has got to be one of the most poorly run stores I have ever been in... You got three employees at self check out but only two lanes are open. one of the lanes. The guy can't get his stuff to scan and the three employees are just sitting there, twiddling their thumbs while there's five and six people lining up. When I pulled in there were two rows of shopping carts blocking access to pro parking. What a freaking joke your sales are tanking I guarantee it.
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November 2023 by ADS S
I came to buy some stuff here as I am a ProX member but isle 17 was closed and no on came to open for 30 minutes. The lady announced it in mice 10’ times but no one came. This was worst experience as far as customer experience is concerned. Wasted a lot of time.
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November 2023 by Keith Ziemba
Pretty well stocked. A few very knowledgeable and helpful people, but too many that are just not helpful
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November 2023 by J. Mario Preza, CRB
Didn't know a local locksmith, but I did a quick google search and found the name I can trust -- Home Depot -- right here in Lodi! I sold a house here to a client who trusted my #sagecounsel and had to get a second set of keys. To my surprise, I didn't even have to deal with a #realperson, but rather a handy dandy machine that does it for you! #Cool. One, two, three, in and out just like that. I like the place and it was close enough. #MissionAccomplished! #TheBrokerWithAHeart
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September 2023 by Stacey Lawson
We got help from the garden experts with ground scape advice, lading materials and finding what we needed. They were courteous and very helpful.
