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July 2023 by Suzy S.
Always helpful and honest service. We've been going here for years. We appreciate the work Machados has done and have had timely service
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July 2023 by Nick O.
Solid business, definitely recommend. Hard to trust auto shops, but this place is honest and straight forward without trying to oversell. We've used a few times now to troubleshoot and fix issues that we couldn't figure out. Both times the service was fantastic and the prices were reasonable and what they quoted.
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May 2023 by Diane M.
My 2014 Chevy Malibu all of a sudden started popping up with this "service airbag" notification and we could not figure out what was triggering it. My husband and I tested the seatbelts of each the driver and passenger seat and determined it must be a sensor issue with the weight of the seats. We found Machado's on yelp and called to describe the issue and asked if we would be able to drop off my car as soon as possible. They were super busy until the next day but allowed for us to drop my car off that same evening so they have it the next day to work on as soon as they were free. Stephanie at the front desk was who we spoke with on the phone and she was super helpful and told us she was able to free up the appointments in order to get my car looked at ASAP. By the next day, Stephanie called and said my car was ready to be picked up although they could not determine the cause of the sensor so they recommended I work with the dealership. I came to pick up my car and they did not charge me at all and even offered consultation if the dealership was weird about anything! 10/10 would recommend to all our Livermore friends and family. We will be sure to work with them again in the future for all our vehicle needs.
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April 2023 by Kelly P.
When doing regular maintenance checks with oil change I received a phone call asking if I wanted to also get cabin air filter changed. I was told it would be $163! I said no since the part was so cheap to order online and seemed like a quick and easy job to do myself. I researched after and discovered that this was way overpriced. I found that the average mechanic in my area for my car was only $68-$81!
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August 2022 by Joe S.
Machado Auto Care, the place were you can get honesty, integrity, professional & knowledgeable technicians, reasonable prices, and friendly service for all your auto mechanical needs in the Livermore area! My Toyota Prius was recently diagnosed with a leak in the timing belt cover by a new car dealership and that it was going to cost over $3,000+ to resealed timing cover. I scheduled an appointment with Machado Auto Care and they discovered that my timing belt cover was only sweating in one spot, not leaking; the fix and recommendation by Machado Auto Care cost $0.0. They also recommended to reinspect timing cover during future oil changes. There honesty and integrity safe me over $3,000+!!! Thank you Tom Arendell (owner of Machado Auto Care) you have more than exceeded my expectations!!! Joe Solivan Sent from my iPad
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May 2022 by Nicole B.
Super thankful to Machado's for always coming through with our vehicle repairs. Honest, great work, quick turnaround, fair prices. It's great to have someone you can trust with things you don't really understand yourself.
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May 2022 by Arun B.
My car was making a clicking sound when switching from park to drive, or drive to reverse. Since this was my first time visiting an autoshop in Livermore, I took a chance with Machado's due to the stellar reviews. They diagnosed the vehicle and notified me of the issue/estimated cost. They needed to order the part, so they stated I could keep the vehicle until the part arrived in a few days. When I picked up the car, they didn't even take payment for the diagnostic, and stated I could pay all at once after the repair (wow, that's trust for a first time customer). I dropped off the car again once the part arrived and picked it up a few hours later, the issue was solved. I checked the part cost at a reputable online dealer vs what I had been charged, as well as the total labor hours, and honestly I haven't seen a more fair cost for work. I was extremely happy with the overall service provided. After I got home, I had the car parked in front of my house for a few days, and when I pulled out for the first time, I noticed a fresh reddish pinkish liquid on the asphalt under the car. I touched it with a napkin and confirmed it was coming from my vehicle. I called Machado's immediately and they told me to bring it by for a diagnostic that day. They called me same day and stated that the seal that holds the transmission fluid had been compromised due to their repair, and took full ownership of the cost to replace and repair as part of their 3 year 36,000 mile warranty on all of their work. Since the repair, the car has been driving better than ever. I have never worked with an auto shop this transparent, honest, and communicative throughout the entire process. Everyone I spoke to was friendly, and always waving and smiling as I came by. Special shoutout to Stephanie for the amazing communication. This will be my go-to auto shop for as long as I live in Livermore.
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January 2022 by Ed F.
Anytime we've taken a car to Machado's it has been fixed perfectly at a very fair price. The people there are great and the repair work is fantastic. They have earned a customer for life.
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October 2021 by Michelle T.
My car broke down on a road trip and was towed into Machado's. Transmission shot. I'm about 100 miles from home and I've got a big dog with me. They went above and beyond to call a rental car company for me, and hold onto my car for the night until I could have it towed home. They did this free of charge. Literally just because they cared. They even called to make sure I was OK later in the day. Wow is all I can say. Please visit this business. They are really decent people! Thank you guys! I'll always remember what you did for me when I was completely frazzled. #blessed
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July 2021 by Cassandra C.
While on my way from SF to San Diego, the latch for the hood of my car wouldn't lock. I stopped at a gas station to check if the mechanic could help me, but his only solution was to tie down my hood. For an 8 hour drive I was NOT about to do that and I started stressing out so hard, thinking I'd have to take my car in somewhere and pay for a new part. I saw Machados was a few blocks from me, so I drove over to see if they could help me out. I met Teresa and she immediately came out to my car to help me! She fixed the problem within 5 mins and was so cool about it, wishing me a nice vacation. I felt perfectly safe to drive down and had no problems. She made my trip happen!! Thank you Teresa!! And everyone at Machados :)
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March 2021 by Christine M.
Love supporting local and small businesses! They have quickly become our go-to shop since moving here!!
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December 2020 by Kaytlin D.
Amazing customer service! Would recommend them to anyone. Always up front on what needs to be done and what can wait. Great group of guys!
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October 2020 by Taylor P.
I can't recommend Macahdo's enough! I was taking my car to a different mechanic and unfortunately for me, they were putting in the wrong oil. Luckily I found Machado's because they were able to fix the other mechanics mistake and help me get back on the road. Since finding them a year or so ago, I have come in for oil changes, tune ups and I now bring my fiancé's car here as well. Thank you Ernie for always helping me and for answering all my questions. It's really nice to find a shop that is honest and reliable!!
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June 2020 by Joseph c.
This place is a gem! They guarantee their work for three years. The owners are nice friendly people. I've used them three times with three different cars and every time it's been a positive experience. Keep doing what you do Machados!
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May 2020 by Anda M.
Brought in a car that I was planning to buy based on reviews about the shop. Owner just drove into the shop and immediately came to me to say that it obviously has a transmission problem as the shift from 1st gear was rough. He told me it looks like a serious problem and not to waste my money on a full check up. He also did a free diagnosis. He didn't charge me anything and he was super helpful and friendly. He saved me from buying a lemon and $5,000 for a transmission repair. Highly recommend talking to the owner of the shop.
