Leslie's is your trusted neighborhood pool store in Livermore, California and a go-to destination for all things pool and spa. They offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Customers can count on Leslie's for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. The store can be shopped in-store, online with easy in-store returns, or through the Leslie's app. Customers are also encouraged to join the Leslie's Pool Perks Rewards program for special offers and savings. The staff at Leslie's are generally knowledgeable and provide useful information, with one employee, Kevin, receiving high praise for his expertise and patience in explaining pool chemistry issues. However, the quality of advice from the staff can be inconsistent, and some customers recommend doing their own research. The store is good for pool supplies and water testing, but honesty about product availability could be improved. Overall, Leslie's is a reliable source for pool and spa needs, with friendly and knowledgeable staff, a wide range of products, and convenient shopping options.
They are trying, but when you call they will tell you they have the part you need and when you get there they don't have it. It's so frustrating because it happens a lot. They need to be honest. Getting us there does not mean we will be happy to spend money when you didn't tell the truth.
January 2023
Store was cluttered with boxes of supplies in the aisles
January 2023
Great advice and very knowledgeable, as well as friendly service throughout my visit. Good range of products and able to quickly source anything not immediately in stock.