Longchamp offers a wide selection of bags in various colors and sizes, often with an additional 20% off on top of the retail price. The store features organized and colorful displays, creating a pleasant shopping environment. Customers appreciate the helpful staff, including friendly and knowledgeable associates who provide good service without feeling rushed. Some reviews highlight specific staff members who are accommodating and patient, making the shopping experience enjoyable. Although it is an outlet, the store still sells full-price merchandise, and customers can find both discounted and regular items. One positive experience involved excellent assistance in repairs and recommendations, with some customers returning to buy more products. The store is popular, especially during busy days like Black Friday, and is known for its good customer service and wide product selection, making it a reliable place for Longchamp fans to shop for bags and travel totes.
The sales associates at this location are very courteous, knowledgable, and helpful! Ever did a great job helping me with my purchase and answering my questions. Thank you.
August 2025
Customer services was excellent & product selection great!
July 2025
The crew, especially the manager Rebecca was so kind and knowledgeable! I like to shop at Longchamp Livermore.