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January 2024 by Noémie P.
Unfortunate that this place has gone down hill. I went a few years back and It was pretty good. Went here today, and the original tart which is my tried and true since i was a teenager tasted so bad. My husband got strawberry and pineapple in addition to the tart and said those flavors also tasted "off" as well. The place also smelled very odd when we walked in.
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January 2024 by Sole' W.
Me and my mom drove 30 minutes to come here to this location for the first time for a late snack because we love menchie's but do not live close to one. Online it says they close at 9:30pm, We arrived at 8:45pm and they tell me they close at 8:30pm. I was very disappointed that they're advertising they close at a certain time when they really don't. A simple solution could be just to fix the time online, yelp, maps, etc. I see now this is a recurring issue that has an easy fix. Don't come past 8:00pm, they just might be closed.
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November 2023 by Christina A.
8:40 PM on a Saturday night and the door is locked but the open sign is still lit up. Their online hours say open until 10:00 PM. Looks like this isn't the first time someone has had issues with their hours of operation...
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August 2023 by Steve D.
"Menchie's Frozen Yogurt" is located in the Peppertree Plaza Shopping Center in Livermore,CA. I was there on a Thursday evening around 730pm. It was cooling down to about 77-80*F. This was my first time at this location. Menchie's Frozen Yogurt is a self-service frozen yogurt place. Basically, you serve yourself, weigh it, and pay. There's six machines, two flavors each, and the middle valve is the "twist" or mixed. There's a wide variety of dry toppings such as chocolate chips and crushed nuts. Also, they have hot toppings such as chocolate and caramel. So how was my visit? It was okay. As I walked in, I noticed the place was a little warm, probably because people keep opening the front door. There was about 8-10 people inside. Some teens were just standing around talking. As I waited in line, I noticed the machines were dispensing slowly. I'm not sure why. I don't think it makes a difference between pulling the valve slowly or just pulling it down. It's the same frozen yogurt, you have no control over the volume or density of the mix. I used to clean and assemble ice cream and milkshake machines back in my fast food days. The machine is a two barrel freeze chamber with mixers. The mixers have blades that constantly blend ice crystals into the yogurt. That gives the frozen yogurt that creamy icy texture. The mixer pushes the frozen yogurt forward, and it's released when you pull down on the valve. I picked the chocolate-vanilla twist w/ some hot caramel and choco chips. My yogurt was semi-frozen, a little melted already. It weighed in at 8.6 oz, and I paid $6.05. Only one cashier was on duty, and he was very polite and thanked me for dropping by. The location has lots of small tables and a colorful fun decor. Located in the Peppertree Plaza Shopping Center, at East Stanley Blvd & Murrieta Blvd. Free parking in lot.
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June 2023 by Jui Hsiung
This place is amazing! The staff and owner are super nice and helpful. We ordered a customized blue clued birthday cake. It was super cute! They went above and beyond to make sure they get the right design that we want and we are satisfied with the cake. The cake was also super delicious. We got vanilla cake with vanilla and strawberries flavors. It was so good. I highly recommend their froyo cake!
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June 2023 by emma d.
good service & food was great. the place was very clean & there we're many available places to sit.
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June 2023 by Jui H.
This place is amazing! The staff and owner are super nice and helpful. We ordered a customized blue clued birthday cake. It was super cute! They went above and beyond to make sure they get the right design that we want and we are satisfied with the cake. The cake was also super delicious. We got vanilla cake with vanilla and strawberries flavors. It was so good. I highly recommend their froyo cake!
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May 2023 by Dorothy T.
We love going to Menchie's for yogurt especially during happy hour. It's been our go to. My son asked for a Menchie's birthday cake and they really delivered! It was exactly as he wished it to be. Chocolate cake, birthday cake yogurt and Mario riding on Yoshi with sprinkles. It was super tasty and easy to order!! Highly recommend. The owners are friendly and we love this location.
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May 2023 by Monica Fehlhafer
Hours are not correct. Sunday’s they close at 8:30 not 9:00
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April 2023 by Maria E.
Either the hours are wrong or they closed early. Tried coming in 30 min before and although they answered the phone they locked the door. They said they were closed although I had 30 min before closing. Either come here early or don't waste your time coming, they maybe closed.
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April 2023 by Cheriece H.
Great selection of toppings and frozen yogurt! Clean and well maintained. Me and my kids love coming here for a special treat!
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November 2022 by Taylor G.
UPDATE STORE HOURS. this is the second time i've come and they've locked the doors an hour before closing time.
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September 2022 by Melissa S.
I use to really love this place, but they have really gone down hill. I go in at least once a week because my son loves it. Every time I've been in there's only about 4 flavors that actually work (a few weeks ago I went in and there was one 1 flavor actually working.) This place is also PHILTHY and their refrigerated area is always empty, never stocked doesn't matter what time of day it is. Its nice that they employee teenagers, but the owner should definitely come in a check their place out. It could really use a deep cleaning.
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July 2022 by Graham & Michele
Very Dirty! Floor sticky to walk on, Counters hadn't been cleaned, Additional toppings were old and fruit didn't taste fresh at all, Front door had dirty hand prints all down the front of it. Had multiple Yogurt flavors and tasted fine.
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June 2022 by Samantha H.
UPDATE: I still love Menchie's ... WHEN IT'S OPEN DURING ITS BUSINESS HOURS. Last night was the THIRD time my husband and I had come before closing time and the shop was CLOSED. We arrived at 9:40pm, expecting it to be open until 10:00. The employee (blonde girl) was at the register, and the lights were all on, but the door was locked. She looked up when we tried the door but otherwise ignored us. As we sat in our car dejectedly trying to decide on a suitable substitute (Cold Stone is closer, but Baskin Robbins has daiquiri ice. 1st Treat Yogurt is never even considered), we saw another car pull up and also turned away by the locked door. At this point, the employee was cleaning the floor, looked the guy straight in the eye and kept cleaning. That car's driver was smarter than me though and must've learned from previous rejections because they didn't even bother parking; just pulled up to the curb while the passenger hopped out. NOTE TO OWNER: Bob, Please let your employees know that the shop is to stay open during the expected business hours. You are losing potential customers. It's become a joke with me and my friends .. "I want Menchies... yeah but they're probably not open!" . My sister (and many of her kid's friends and family) have already made the switch to 1st Treat Yogurt because "the hours are more consistent." And that's when they're not going to Fat Straw located in the same shopping plaza. Menchie's is my favorite frozen yogurt, and that's why I keep coming back. But at some point, I will sadly have to stop getting my hopes up and instead just go to Cold Stone or Baskin Robbins from the start, which are both closer to my house anyway. Summer is here; please hire better staff who care about their jobs, their customers, and your business. You made it through Covid shutdowns; please don't let your business get sunk because of bad employees. Thank you! (In case anyone is wondering, we ended up going the more cost effective route and went to the nearby grocery store to buy Push-Ups instead.)
