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“I had a package rerouted for pickup at this location. Seeing other reviews I wasn’t sure I’d be able to actually receive the package here, but I was able to find the (fairly well hidden) parcel pickup door. You need to park in customer parking in the back (second entrance) and walk up to the pickup door which is located behind the loading dock in my photo. Once you ring the doorbell, staff will come out and help you get your package/mail.”
“Went during lunch on a random Tuesday and they had 3 people working which made the process very fast.
Also got tips from the clerk on priority mail which was very helpful!”
“I went there for my daughter new passport application and the Sikh guy with turnban over there at the counter name G.B. (Gurlal)Was very very helpful he made the whole process go really smooth very knowledgeable and humble person I really hope he gets to trained more person like him. Thanks G.B.(Gurlal) For your excellent service.”
“I’m usually not fond of post offices due to the long lines and the unfriendly staff, but I had a wonderful experience yesterday at this particular Pleasanton location. I went in for a passport for my child and although I forgot an item, instead of turning me away, they were extremely understanding and accommodating. Hetal, the rep who helped me, was so sweet and full of smiles. She was helpful, knowledgeable and respectful of our time. Thank you Hetal! From now on, I will go out of my way to visit this location for all my post office needs!”
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“I recently visited this post office to send an international package, and I was pleasantly surprised by the efficiency of the service. The staff was extremely helpful in guiding me through the shipping options, ensuring I got the best balance between speed and cost. The package arrived at its destination sooner than expected, and the tracking updates were accurate. The quality of service was excellent—friendly, professional, and well-organized. For the value, the shipping fees were reasonable, especially considering the speed and care taken with my parcel. I highly recommend this location for any mailing needs!”