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September 2023 by Jose Looez
Manager is a condescending annoying person. Buddy u just work there u don't own the place. Calm down and talk with a better attitude.
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July 2023 by Danielle K.
Walked in on a Saturday afternoon wanting to confirm exterior colors for my home. 2 employees working stood behind the counter and other than a glance-up with a "hello", there was no attempt by either employee to assist us. As we (the only people in the store) looked at colors for about 10-15 mins...we eventually had to go grab the floor supervisor to assist us. I could hear every word of the personal conversation that they continued to have with neither associate making any effort to pause to assist us, as customers. We asked for him to print us the warranty information on the 2 we were interested... he returned to us with his phone in his hand, texting away with no attempt to give us his full attention at any time. Neither associate wore name badges, but they were the only 2 working from 4pm until 4:30pm when we left.
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July 2023 by Dan Mckenzie
High level of service, very friendly and knowledgeable staff. Very satisfied with Livermore store.
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April 2023 by Maria D'Aura (Bay Area Real Estate Mom)
Great service and product.
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April 2023 by Ajit S.
First and last time here. Needed paint for a franchised business. Daniel the "assistant manager" wasn't even aware of his own product. When I mentioned the name and code of the paint I needed he referred me to Kelly Moore. I had to show him a picture of the label, and even then he struggled to find what I needed. Furthermore, in the middle of the transaction he picks up the phone and leaves to the back room to help a customer over the phone. I left without purchasing. Terrible experience would never come back.
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July 2022 by Roger Francisco (Pussbag)
Fantastic paint store! They have a superior product and we were helped greatly by the staff because I have no idea what I'm doing and I'm trying to sell my Livermore home. They gave us great advice and we went back for more products the next day. They had a lot in stock and we're very busy at the time we were there but still took extra time to help us. They even carried the product to the car!
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February 2022 by Lee B.
This review is both for the paint and the service. I have been a Kelly Moore customer for years but when repainting it was needed the colors we fell in love with her Sherwin-Williams so we decided to give it a try. Great quality paint, I did not feel I was missing anything versus Kelly Moore. More than that though, the store has excellent customer service. My daughter had dropped her stuffed animal while there and after having made several stops that day we did not know where it had been lost. After some tears that night we had resolved it was gone. The next day I received an email from Myles to the address linked to my new account asking if by chance the stuffed animal he found was ours. Myles saved the day, my daughters favorite stuffed animal found it's way home. Not only was he great during our initial interactions when getting the paint but went out of his way to help Brownie find his way home.
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December 2021 by Jones K.
I just had amazing Customer service with a guy named Daniel just now . He was so helpful over the phone with me, he was able to help me find a paint I purchased in September over the phone which other locations were not , and he made it very convenient for me to go pick it up at a local Sherwin-Williams . I would of just came to the Livermore location but it's further away from me. I just wanted to say it's so nice and amazing when you have people who really care about customer service and want to help find answers to your problem thank you so much !!
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September 2021 by Bill Vigus
Great shop & staff
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April 2021 by Edie B.
I have been going to this location for over 10 years. They are helpful with colors as well as products. Very seldom have I wanted "attention" and there was no one who would spend time with me and my endless questions. I always call to place an order, so they have it ready for me to pick up.
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March 2021 by Cheryl Davis
great products + excellent service!
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February 2021 by Laura Plunkett
Awesome customer service. Very friendly, knowledgeable, and professional.
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November 2020 by Shauna Pope
Great friendly service and the best paint!
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September 2020 by Alberto Aguilar
Daniel and Ryan are the best really cool and knowledge!!! Good guys!
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July 2020 by Silvino Valentines
Good service
