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October 2022 by Tiffany I.
I had an appointment with Kate yesterday, and she did an awesome job! The salon itself is cute, not ultra trendy and over the top - more of a homey type feel in downtown Livermore. The last time I got my hair cut, I went to a random person at Ulta because I was in a rush and getting out of town the next day and just needed a quick cut. As we started chatting, I quickly found out that this stylist had recently broke up with her bf - and she was wildly talking about the drama. Each chop of the scissors represented her hatred for that man - she ruined my hair like she was Edward scissor hands! It's been over 6 months since I've had my haircut due to needing to let it grow out. Needless to say I was nervous to have a new person style my hair again, but I've recently moved to California and needed a new stylist anyway. Kate listened to what happened last time (because as she looked at my hair she could tell how choppy and uneven the previous stylist had left my hair). She also listened to what I wanted in regards to color and did her best to execute it. When it came time to trim my hair, she was very quiet and concentrated on what she was doing - which I totally appreciate after the past trauma of the crazy drama stylist! I'm totally happy with how the partial color and trim turned out and will definitely return. Thank you, Kate!
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November 2021 by Maranne Chu
MJ Newman is an excellent hairdresser. I highly recommend her.
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October 2021 by Alison McCallister
I felt totally pampered even with just a hair cut. I will return, and I highly recommend Strands Salon.
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November 2020 by Wendy Jones
Michelle always is very professional, clean and very friendly. Michelle and the owners are very kind and treat everyone with respect and are handling COVID-19 well. They are doing everything they can to make EVERY client feel safe and doing their part to clean as soon as you leave your area. Michelle does amazing color! I would recommend them over and over again!
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October 2020 by Michelle White
Super happy with service, cleanliness, professionalism and Covid safety. The salon was very clean and I felt very secure with their safety procedures. As always, Amy did a great job on my cut and highlights. I’m loving my new hair style. Thanks again Amy. ?❤️?
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October 2020 by Debi D.
Why do we go to a hair stylist? Because we care about our appearance. When we sit down in that chair, we trust that stylist to honestly tell us their capabilities. If they make a mistake, we trust them to be transparent and offer correction/restitution. On 10/1/20, I went for the first time to Kristina Yarbrough. We discussed my desired haircut and color. On this day she did my highlights and cut. The highlights came out OK, but could have been blended better and should have been taken right to the scalp. Instead, the highlights started about 1/2 - 1 inch from the scalp. The cut, a forward-angled bob, was OK but she didn't seem to understand that the back layering needs to be stacked a little more, even though I had pictures. A few days later when I washed my hair, I discovered that the angle was not clean; instead, kind of zigzag. On 10/15/20, I went back to have Kristina do my touch-up color. I had previously told her three times what my formula was. She never wrote it down while I told her so I hoped she would remember. After she finished and blew my hair dry, it looked a little lighter than usual but it was hard to tell in the salon lighting. When I got home I could clearly see that the roots were too light. I knew it would be one of two things: 1) she used the Redken Color Gel instead of the Color Fusion, or 2) she did not apply it enough to cover everything adequately. I called the next morning and left her a message; asking which formula she used. To date (10 days later), she never called me back. Regarding the cut, she did fix the angle but got a little snippy when she asked, "What else?" At that point I dared not mention the layering. Obviously, this is very poor customer service on all accounts. I am just letting people know that she cannot be trusted. She should have told me immediately that my roots did not come out as dark as previous applications because I know she could see it. Additionally, she should have either not charged me or offered another time to fix it.
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October 2020 by Michelle W.
Amy did a wonderful job on my cut and highlights today. Strands has always been a very clean and professional salon but they've really gone all out for COVID-19 safety. Thanks again Amy, I love my hair.
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September 2020 by Irene
I have been a customer of this business for about 2 years and have been very satisfied with my stylist (K). I was so happy to hear the business was opening after being closed due to Covid-19 and had a scheduled appointment today. I had concerns with safety protocol, but I was assured prior to coming that safety measures/guidelines were in place to ensure a safe environment & a pleasant experience. Sadly, I witnessed two incidents that concerned me during my appointment, and when I voiced my concerns I was not treated with respect by Kristina the owner and another stylist named Michelle. I felt verbally attacked by Michelle and Kristina, who also made me feel dismissive after sharing my concerns about the guidelines not being followed. I was belittled & disrespected in front of the whole salon and felt my concerns were not addressed appropriately. I am deeply saddened by the way the employees & owner treat their customers (Kristina the owner made no attempt to apologize or make me feel like a valued customer). I feel the owner owes me an apology for how she treated me and the lack of professionalism that was shown to me by her other employees, not my stylist who by the way was the only one who apologized. I have lived in Livermore for 29 years and love to support local businesses, but after being disrespected and feeling uneasy in this business, I will not be returning to Strands.
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July 2019 by Daniel Morris
Went to get my daughter's hair cut for Locks of Love. Courtney is amazing. Thanks for everything!!!
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May 2019 by Brittany E.
When I decided to cut 15 inches of my hair off, I was anxious about where to go. I made an appt with Crystal and she was AMAZING. She was so friendly and I felt comfortable putting such a big change in her handShe cut my hair exactly how I wanted and I love it!
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May 2019 by Anthony And Amanda Rodriguez R.
My review is for Rachel, she is absolutely amazing! She's been cutting my hair for a couple of years now and I just can't say enough about her. I love how she just knows what to do with my hair. She's super gentle (for all of you ladies that are more sensitive) and is always so sweet. I love how meticulous she is as well. If you're looking for a great stylist I would highly recommend her.
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February 2019 by Linda M.
I walked into Strands for an appt a while back with a new extensions girl that I was trying for the first time. The girl sitting at the desk was Courtney and she told me the other girl wasn't there. I was going to Cabo the following week and wanted some extensions put in my hair. I asked Courtney if she did them and she said yes. She offered an appt in a few days. A few days later I got to my appt and Courtney was so nice and easy to talk to but was quick and rough with pulling my other extensions out. My extensions were not the right color and I figured she would tone them so they were at least close to my own color. She quickly put on blondish brown extensions. Her next appt got there and she told me she was going to give me gloves, a bottle to mix the toner and the toner so I could do it myself at home. I paid her the $150 and never went back. I found a new girl who I go to and love. I should have yelped this experience a long time ago but never got around to it. Terrible experience especially because I lost a lot of my hair when she pulled the tapes out:(
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January 2019 by Brigette Bridgeman
Thank you
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April 2018 by Amanda G.
Kate did my hair. Cut & color with highlights. She made me love my hair again! They have a really nice and clean environment in a great location. There is plenty of parking. I enjoyed the experience and am extremely happy with the results. I highly recommend.
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February 2018 by Nickole S.
This place is the best. Very friendly environment. Always good to their clients. Beautiful inside. I've never left with a bad hair day