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February 2024 by Lorri Miller
Do yourself a favor and don’t go to this location. Rude female at counter, doesn’t even look up or make eye contact while interacting with the customer. Copped an attitude with me because I wanted to buy a new phone and didn’t want to change my plan. WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED!!!
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January 2024 by Alberto Eslava
Malaquita was exelente and everybody asisten
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November 2023 by Alex L.
Great customer service by the new Team here. Eduardo manager is great and knew everything on top of his head.
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October 2023 by javier ortega
Nice service
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August 2023 by Ava Ya
I came to store to get a sim card. Asian man I don't remember his name. Lied to me about home internet device. He said 1 month free trial , no charges at all. I trusted him and got device. Unfortunately home internet device is horrible wi-fi. I returned a few days, but this store employees accepted device but didn't canceled a service. I've been charged for 3 billing cycle for nothing. Never come to this store again. Horrible service and rude employees :(
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July 2023 by jingyi Wen
Today, I came to Tmobile to deal with the business staff with extremely bad service attitude and unprofessional business. Disrespect for customers. Impatient with customers and loud with customers, I have never seen such poor quality staff in the service industry. That's too bad!!!!!!!!!!!!
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July 2023 by Tu Le
Quick service and good discount on free sim card
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July 2023 by Lisa Moglia
Anthony and Chris are awesome people! I came in and Chris educated me on the differences between iPhones and Androids completely unbiased. I have always had an iPhone and I was curious about possibly making the switch. He educated me on the pros and cons that each one has and I didn’t feel like he was trying to talk me into one or the other, but rather, helped lead me to my own decision by educating me on both. They were very helpful to me when I had lost my iPhone X and helped me to replace it with my iPhone 14 Pro Max. I felt very taken care of and heard. I explained to them what I wanted and what I did not want for my plan and they made exactly that happen with swift and ease. This is by far my favorite T-Mobile store and when I was living on the other side of town, I made the effort to drive to this store specifically because of how well I am greeted and treated every time I go in there. Chris and Anthony thank you so much for your help! Amazing customer service goes such a long way and you both made me feel so much better after losing my phone! Give these guys a raise!
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June 2023 by Bhaskar P.
I decided to switch from Verizon to T-Mobile. They have excellent promotion(s) right now. I chose T-Mobile for their service with international roaming. The experience at the store is the best. Chris introduced me to the packages and benefits. Irvin was excellent in setting up the phone(s) -- I have a bit of complicated transfer between three phones
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November 2022 by Marie A.
I'm not sure why this gentleman is working at this T-Mobile ?? He has '0' Customer Service Skills !! I have been receiving Text Messages from an Unknown person with Multiple others on the chain and I have sent a message back asking them to Stop Sending ! There are 17 people on this message link and everyone is trying to make the messages Stop ! I tried to explain my Problem and he just said "Just Delete It!!" I told him I did but I keep getting them !! He again said "Just Delete Them!!!" This rude man should NOT Be Working at Any Mobile Service Company since he is Far From Helpful !!
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November 2022 by Shivanshu Goswami
Helpful staff. They did ask us to go to verizon, but that was a better deal for me.
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November 2022 by Steve Garner
Kid kept cutting me off. Wouldn't look at my account. Told me if I didn't have a phone to trade in there were no deals.
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November 2022 by Anita Mills
Not helpful rude and wanted me to do there job for them. Had to call another store just get help and ended up going to the one off E. Stanley to get help
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September 2022 by Cindy T.
Horrible service here! Don't come here!!!! We just switch 6 lines from verizon to T-Mobile, they have me defective sim. I need to replace that. They want to charge me $12 ridiculous!!! Horrible service!!!!!
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August 2022 by James Cardenas
Don’t come here both the manager and the Asian guy associate are the worst leaving T-Mobile for sure f#%* both of them
