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September 2023 by Lisa L.
When one of the checking out computers didn't work, I asked could anybody else help me with checkout with other computer. The cashier said she is the manager and she doesn't care how unsatisfied I am. I told her she is not responsible for the sales and management. She said: "I don't care! I don't own this store!" It is unbelievable! A store manager could say that!I felt she didn't want to me use the coupon and made the waiting time sooooo long on purpose!
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May 2023 by Rushie R.
I had a very unpleasant experience here recently trying to pickup an online order. The sales associate was very rude and unhelpful. The store was a complete disaster. Don't waste your time shopping here.
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February 2023 by Vanessa L.
I had just left this store, the store is very rough looking stuff on the floor. As soon as I come in this tall man is yelling telling me the promos on the store. However I might not be the only one but I don't care I see all the signs. I see one girl with a bun picking up everything off the floor and trying to fix things while the tall guy is scanning and doing nothing. Then a customer wanted to be rung up. He was the closest one but says the girls name I believe Bekah not too sure. Have her come from the front of the store to help the customer out mind you he was a foot away. I feel sorry for these associates!!! I would not want to work for someone like that.
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July 2021 by mark hollis
This store has good prices and a great selection. The staff was very friendly. The manager was helpful in assisting me to sign up for a credit card.
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July 2021 by Deb H.
The Children's Place in Livermore is a great place to shop for my grandchildren's clothes. The sales associates are friendly and helpful. The store is clean. I can always find awesome prices.
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May 2021 by Rebekah A.
The limited number of reviews here don't give this poor store Justice. From my experience, they have some a long way over the last few years. I'm not one to shop here often considering I don't have kids, but I stopped in mid week during the lunch hour to pick up a few things as a gift. What I would pick Out Versus what a picky 6 year old girl will wear are probably on different levels. I knew however that she wears clothes from here regularly and figured it was my safest bet. The deals here are amazing! I picked out a dress, a tank top, and a cute top and spent just over $20! The staff was friendly, and I was in and out painlessly! I'll definitely be back next time I'm at the outlets to pick out a few new things for Miss Picky :)
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June 2020 by Steven B.
I ordered 3 pairs of jeans on the same day. One arrived in about a week. The other 2 much later with no explanation. The sizing was way off and there were no return labels in either package or way to use the same packaging to return. I had to make my own label and was told that I had to pay to return them. The shipping cost is more than the cost of the pants. I complained and received no accommodation. Do not use their online service's!
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April 2019 by Monique Villalvazo
Horrible customer service!!!!!! I have been with CP for so many years and to be treated so poorly. I believe I will be changing where I shop for my family.
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April 2019 by Rishabh Agarwal
Very limited selection but some of it is quite good for the price. But rest is very overpriced every after all the discounts. Other kids clothes shops around this place except gymboree has much better selection.
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November 2018 by Zohaib Khan
We found great deals here.
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December 2017 by Tisha Deleon
Love all the great deals here!! Shopping for my son was awesome!!
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June 2017 by Shourjya Dasgupta
Didnt find much choiceable kids clothes here. Was disappointed.
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June 2017 by Ron D.
Great selection of clothing and accessories for the kiddos. Place is a bit too cramped and has a little bit of a weird smell to it though. Staff is friendly and cleared the line quickly.
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March 2017 by Sam N.
OMG! This place is a big No-No please don't go here. It is extremely messy, over packed and just terrible. Customer service at its lowest. I walked in could not get around with a stroller and walked right out. It's a huge place but it's so cluttered. When you walk in it's super low lights kind of uncomfortable. No one ever greets you :( lol I know I was there for a split second but so not going back. It looks like a second hand store. I'm kind of disappointed. I'm just starting to explore other stores as my baby girl is growing and this store at least the one here in Livermore I will not be back to.
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January 2017 by Rosie V.
This is the worst Children's Place I have ever shopped at. I have been shopping at The Children's place for at least 10 years. The service is atrocious and the manager that was on duty was quite rude. My daughter received a pair of pink pants for Christmas from her grandmother. The pants did not fit my daughter because she is too thin and the pants did not have an adjustable waist. Her grandmother did not keep the receipt and when we tried to exchange them for anther item that fit, they informed me that we could only exchange them for the exact same pants in a different color or size. It was not the return policy that really upset me, it was the customer service of the manager. She was just so rude and disrespectful. I will never shop at that Children's Place again!
