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October 2023 by Faoud K.
This place has not given me good vibes the few times I have been there over the years. One time I went in for an oil change and whomever was about to work on the car started yelling at me and told me to get this car out of here, because whomever did the last oil change stripped the threads on the oil pan bolt and he said he won't be able to get it back on so get it out of here before it starts leaking all over the place. This seems like an easy fix to an experienced mechanic, just replace the bolt. You should tell me nicely what the problem is, he obviously was having a bad day and doesn't know how to talk to people, but after that I vowed not to go back there just because of the rudeness.Fast forward a few years later and I am in need of a smog check, I figured how could they mess that up, I wanted to get it done quickly and figured why not. Well here we go again, I bring it in, and tell the person who checked me in that the door handle isn't working and they would have to open it from the outside so leave the window open. I get a call a few hours later stating to pick the car up and it didn't pass, because I had the wrong catalytic welded on there, and also there is evidence of a re-welded cat as well. My car has two cats. Anywho, I say no problem, even though they passed my car's smog previously when my wife took it there. The first thing I notice was that they broke the inside door handle even though I told them it wasn't working they forced it and broke it completely. Whatever, then they couldn't find my DMV Registration paperwork. So unorganized. They told me I have to see the Smog Referee. I took it to my local muffler shop, and they obviously didn't look at the sticker under the hood that my car does not need to meet the California emission requirements, since it is a Federal emissions vehicle. Mistake #1, if they would have looked at the sticker and checked the CARB Database they would see that my car does have the right CAT on it. Mistake #2 is that they saw a reweld on my existing stock original cat because I had my muffler guy check to see if it was clogged or needed replacement which it didn't so he just rewelded it on. If they would have looked at the ET Blast #165399 it states that unanticipated welds before and after the cat do not constitute cause for failure. Thank you !!! Fast forward a month and a visit to the SMOG Referee in Las Positas, they passed the car with flying colors. Just a few hoops to jump through if they would have just done their due diligence they could have saved me time and frustration. I won't be using Vasco Quick Lube for anything in the future, save your time and money and go to a better smog location, perhaps one that specializes in Smog checks not just oil changes.
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August 2023 by brian page
Been going there for years. The service is the best. I will always take my trucks there for service.
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August 2023 by Jay Carde
I'd give them a -5 star if I could. Hmu if you want to know why
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July 2023 by Ana H
Hello Googlers,Vasco Quick Lube is literally around the corner from my home. It has been my “Go-To” place to help maintain my 2010 Toyota Minivan with almost 200,000 miles.The shop is owned by a woman. I am a fan of empowering women-owned businesses and therefore frequent Vasco Quick Lube. Jane is the owner and she goes above and beyond to ensure that my Mama’s car is reliable and safe for my family to be in.Vasco Quick Lube is reasonably priced. It is not the cheapest or most expensive. The mechanics are for the most part 85% on point with my car. In the few, instances, that work or service was subpar, Jana, the owner, is open to working with me.My car has been serviced almost religiously with oil changes by Vasco Quick Lube. Most of the brakes, pads, and routers have been changed by them, and in the latest car work, my brakes, pads, and routers were replaced. In less than 6 months, the brakes started squicking super loud through normal driving (I commute daily to Fremont).Brakes making loud noises in less than 6 months with shaking (routers?) as I brake normally is not a good sign. So I emailed Jana and let her know. She had her mechanic, Nick, take a look, and Jana called the parts store to see if it was under warranty. At first, it was projected that I must be some NASCAR driver and brake HARD and I let Nick know that I just drive normally. No need for me to prove my fast driving skills in an old minivan, for God’s sake.Jana emailed me back with great news that she will cover the labor and that the parts store will replace the router and pads since they are still under warranty.I was and am grateful to Jana and Nick, her mechanic, for doing the brake and rooter work on my minivan with almost 200,000 milesThe clipping of the brakes had to be re-oiled and tightened since the car has a few miles on it (almost200,000). Since the car is old and as it ages, things fall apart and therefore I get it!All in all, Jana is a person of a hardworking ethic and integrity and I want to thank her and the shop for helping in keeping my 2010 Toyota Minivan in great running condition.I give Vasco Quick Lube 5 Stars and recommend you support Jana in her business.For those who live in Livermore, please support Jana in keeping her Vasco Quick Lube thriving!
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July 2023 by Ana Sylvia H.
Hello Yelpers, Vasco Quick Lube is literally around the corner from my home. It has been my "Go-To" place to help maintain my 2010 Toyota Minivan with almost 200,000 miles. The shop is owned by a woman. I am a fan of empowering women-owned businesses and therefore frequent Vasco Quick Lube. Jane is the owner and she goes above and beyond to ensure that my Mama's car is reliable and safe for my family to be in. Vasco Quick Lube is reasonably priced. It is not the cheapest or most expensive. The mechanics are for the most part 85% on point with my car. In the few, instances, that work or service was subpar, Jana, the owner, is open to working with me.My car has been serviced almost religiously with oil changes by Vasco Quick Lube. Most of the brakes, pads, and routers have been changed by them, and in the latest car work, my brakes, pads, and routers were replaced. In less than 6 months, the brakes started squicking super loud through normal driving (I commute daily to Fremont). Brakes making loud noises in less than 6 months with shaking (routers?) as I brake normally is not a good sign. So I emailed Jana and let her know. She had her mechanic, Nick, take a look, and Jana called the parts store to see if it was under warranty. At first, it was projected that I must be some NASCAR driver and brake HARD and I let Nick know that I just drive normally. No need for me to prove my fast driving skills in an old minivan, for God's sake.Jana emailed me back with great news that she will cover the labor and that the parts store will replace the router and pads since they are still under warranty.I was and am grateful to Jana and Nick, her mechanic, for doing the brake and rooter work on my minivan with almost 200,000 milesThe clipping of the brakes had to be re-oiled and tightened since the car has a few miles on it (200,000). Since the car is old and as it ages, things fall apart and therefore I get it!All in all, Jana is a person of a hardworking ethic and integrity and I want to thank her and the shop for helping in keeping my 2010 Toyota Minivan in great running condition.I give Vasco Quick Lube 5 Stars and recommend you support Jana in her business.For those who live in Livermore, please support Jana in keeping her Vasco Quick Lube thriving!
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July 2023 by Eric Brooks
Some background on myself, ex mechanic of 12yrs. Stopped in for a quick oil change to save myself some time after work. No line, courteous staff, and I found no defects with the work they performed. Nobody tried to upsell me things I don't need.
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June 2023 by C D.
Been going here for years. Everyone here has great customer service and very honest. It's hard for me to come by and have my car service by them. I no longer live in Livermore. If you are, Starbucks is across the street and you can drop off your vehicle to be service. About. 20 to 30 min wait. They are very honest. Only thing I have is the increase in pricing, however, I cannot fight inflation
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April 2023 by Chris C.
Extremely high price for oil change! Tow to three times than any other shops even more expensive than dealership! I would never use this place and the woman in the front desk is extremely rude!
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April 2023 by Shauna D.
Vasco Quick Lube is super fast and efficient. They had me in and out in under 30 minutes on a Friday afternoon! Great, friendly service. They gave me a fair price, and I didn't have to wait forever. Highly recommend them.
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February 2023 by Suyog Patil
Super good service. Helpful in situation where we are scared to drive car. Did break pads rotor replacement work and it was quick part order and got immediate appointment in busy days. Mechanics are very friendly. Most important is Manager who were talking nicely and understanding the problem and tried work around to fit in schedule.
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January 2023 by garrett giovannoni
I went for a smog, with no appointment, and I was in and out of there in less tan 30 minutes! Great service and fast.
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December 2022 by Guamby Guambelle
Fast, great staff and budget-friendly prices! I've been 2x and will return! Hint: limited hours so check online before you go!
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July 2022 by Andrea S.
Was driving home and worrying about the car cause I put off the oil change for so long, and had a 3 hour drive ahead. So when I stopped for gas, I did a quick search and when I saw the work "quick" in the name, I was sold. Came over and they had me in and out and did a great job talking to me about some car questions I had. Definitely recommend them and happy I had that piece of mind continuing my long drive back home.
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July 2022 by Christine Stuart
Had an oil change today but I’ve been going here for this and other services for a while. Today they referred me to get my tires replaced. Great service every single time. Recommend very highly.Service: Oil change
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February 2022 by Jam Long
You can definitely find a better place to get a smog$68.00 and retesting is not free.