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February 2024 by Matt C.
This place is so poorly managed and under staffed that we couldn't even get my daughters post surgery meds on her discharge day. Thankfully the hospital canceled the prescriptions and filled them for us themselves. Always a long line at pharmacy and retail counter.
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January 2024 by Lillith G.
I just stood at the register ready to check out while the older female cashier actively ignored me for about 10 mins while she talked to a customer at the photo center. She could have acknowledged me, called for backup or just so apologized for the wait but failed to do all, even when the line got very, very long. Once she finally came to ring me up, there was no eye contact, greeting or apology for the wait. Next time I'll just order my items from Amazon or Walmart to be delivered. These people working here lack basic customer service. No greeting or offer to help customers at all. Judging from the many negative reviews over a long period of time, upper management doesn't seem to be concerned about these issues.
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January 2024 by Allison M.
Photo center is extremely unorganized (they've lost my photos twice and they ended up just sitting out on the back counter), a few of the staff are consistently rude, and it's extremely unorganized. I've tried to give them the benefit of the doubt but I'm done going here.
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November 2023 by Erik E.
This pharmacy is slow. When I came here for my flu vaccine in August, I was here for over an hour. This time was a bit better. 25 minute wait for a COVID booster with an appointment. In comparison, every vaccine I've gotten at a CVS, Target, or Walmart had me in and out within 10 minutes. This place is the reason I stopped physically picking up my prescriptions and started getting them all via the mail. I do get photo prints here as well, and they're always ready quickly.
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October 2023 by Bonnie H.
Wow Sharon! Horrible service. Ridiculous human. Rude rude rude. Thank goodness the manager is wonderful which is the only reason I'm giving more than one star. The manager was very helpful, kind and patient. Sharon needs to be fired.
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August 2023 by Sierra K.
Well my first mistake was trusting Walgreens with my photos (which were expensive even on sale). They completely botched a floating frames and a canvas. They redid them, but botched it again. Finally I was sick of dealing with it so I took apart the floating frame myself and fixed it. The photos have creases in them, now but I am not going back again. Could have done this from the beginning and went through Amazon and did it myself, or just stick with Shutterfly.
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August 2023 by Sergio Y.
Pharmacy and drive through is constantly closed. I asked the clerk if they were going to open back up that afternoon and they said that they didnt know, that they get a lot of complaints because they are hardly there. Don'tgo here. Its sub 2 stars for a reason and no one seems to care. I tried to get my medicine switched to CVS but no one was there to pick the phone up.
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June 2023 by Meghan H.
2 times now I've ordered photos online for pick up in store. The first time they cancelled the order without telling me. The second time they sold my photos to someone else!!! And the same gentleman working at the photo kiosk didn't care either time and was not helpful in fixing the issue. They just said reorder online and try again until it works. But now their photo printer is down so I have to try something else...
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January 2023 by Lee B.
This review is for the pharmacy. Very nice staff, awesome drive-thru, but so many mistakes. I constantly get phone messages letting me know my medications are ready, but when I get there they it is not ready. It's not even available and they have to special order. And it takes a few days. The only reason I go here is because it's so close.
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January 2023 by Karyn M.
I ordered matte photos, received glossy and they are literally going in the trash. The employee told me that their printer was probably not working and it's why I got glossy. I ordered two prints. In one both people in the photo look they have multiple blue/purple bruises on their skin and in the other photo the person's face is literally smeared. 10/10 don't recommend their photo printing services. I could legit print better photos on my home printer.
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December 2022 by Melissa G.
My experience with Walgreens sorry to say but it has been horrible, long lines inside and outside. Several times I have called in or went through the drive threw to refill prescriptions and only to be told again the doctor has to approve. So I called in to request a refill and was on the phone for 1/2 hour and then the phone started ringing and ringing and ringing and then the line drops.I dread having to deal with Walgreens, I was very happy with Lucky pharmacy and miss Debbie always greeting me with a big smile and kindness.I really hate to leave this message but customer service is very important to me as I look for another pharmacy.
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December 2022 by Debaney L.
Impossible to get prescriptions without a 30 minute wait. Went twice today and it was either 15 minutes before their lunch time with 3 cars ahead of you or 1/2 hour before closing where the only service is the drive through with 5 cars in front of you - impossible since they take 10-15 minutes/car. Will try after Christmas.I tried to use mail delivery but the ap is usually difficult and they probably don't really have that service anyway. Staff is unable to handle the amount of business they have. Slow, slow,
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December 2022 by H. H.
Horrible customer service. If you need your prescription filled plan to spend a minimum of 45 minutes in drive through line even if you are only third car. Or they won't have a pharmacist on staff or if you go inside pharmacy will randomly be closed. Also plan to spend a solid 30 minutes every time you need a prescription filled if you choose to go inside and wait in line. If you have nothing better to do than stand around and wait for help this place will make you happy.
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December 2022 by Colby T.
Pharmacist's are rude and not helpful will not come back cvs is much better and the pharmacist don't drag there feet like this place
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December 2022 by Marie C.
If you want to spend hours waiting for prescriptions to be filled, only to be given the run-around about insurance not approving it, or your copay suddenly jumping 600%, then by all means, go here.I have given this pharmacy more chances than I care to admit to get their act together, and time after time they have proven they simply don't know what they're doing.Once, i needed my son's albuterol. The same medication I had been filling for over a year. The same insurance. Same employer... no changes, yet one day, SUDDENLY, they claimed my insurance was not authorizing Albuterol. Ridiculous right? why all of a sudden? The pharmacy could give no explanation and said they were trying to work with insurance to find out why but were getting no resolution. After working with my son's pediatrician and making a call to the insurance myself, miraculously the prescription was filled. Several months later my doctor placed me on a particular medication. I filled it the first month, with no issues, Month two I went to fill it, and Walgreens went from charging me $5 to $655. Nothing about the medication had changed, yet somehow, AGAIN, my "insurance" was no longer covering that portion of the cost. It simply made no sense, and as a result, i went without the medication since i could not afford $600 and did not have the time or energy to work with the insurance to figure out the issue. Again, this month, my daughter was prescribed ADHD medications. Her doctor sent a refill order for her before Thanksgiving break, to ensure we had time to get it before her return to school. After making several trips to the pharmacy and waiting over an hour each time and having to leave, I was able to get through the line, only to be told that my "insurance" was no longer honoring the generic brand of her medication and was requiring a purchase of the name-brand. When i asked what the co-pay for the name brand medication would cost, I was told TWO MILLION DOLLARS. This sounds fake, right? I gasped, shook my head and asked for clarification. It was repeated. I again, clarified by asking "two million dollars, like, more than I paid for my home?" The pharmacist only nodded and again, suggested I contact my insurance as they had not gotten anywhere with them. Two weeks later, I had my medications filled at CVS with no concerns about insurance, and no copay exceeding $15. Walgreens has me baffled at what kind of scam they're running. Do people actually pay exorbitant copays simply out of desperation and fatigue from waiting an hour+ each time? I certainly don't expect anyone would EVER fork over 2 mil, but $600? potentially. I just don't understand this. I can't get past it, and I'm done giving them chance after chance to get their service together.