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December 2022 by Sai K.
This is the only pharmacy on the other side of Livermore with very helpful and friendly staff! very clean, organized and well maintained and love their thrift ice creams!
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July 2022 by Julie G.
Kinda far on the eastern edge of Livermore heading toward Tracy. This Rite Aid felt much larger than the other ones.Seemed to be pretty well stocked and the staff were friendly. Place was tidy and not too crowded. Located in a quiet strip mall near Seafood Market. I never knew this Rite Aid was here nor the Seafood market.If I was in this part of town, I would stop into this location again.
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June 2022 by Lauren L.
I love this Rite Aid! They always have super friendly and helpful staff that truly go out of their way to make the store great. They also have pretty much anything you need in a pinch or in between Costco trips. My favorite store in town!
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March 2022 by Rumna D.
Just want to commend Janice from Rite Aid on Vasco Road! She was just so efficient, polite and kind as she took the care to find my receipt that my son had left at store earlier. I needed it, but did not want to bother her but she went out of her way to help me. My son said earlier, as well, that she was a nice lady! I asked her if she was the store manager as she was decisive and great with customer service! Thank you Janice!
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March 2022 by Rachel S.
We were followed around by 2 older workers and we asked more than once if we needed help... terrible experience, we were just looking around. Made us feel like they were suspicious about us when we werent doing anything.
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November 2021 by Ken M.
I came in for my scheduled Covid booster and got the third degree on why I qualify for a booster which I though was strange. They must have missed the memo from the California Department of Public Health dated 11-9-2021 that specifies that anyone can make that determination for themselves if over 18 and it has been more than 6 months since their second dose of Pfizer or Moderna. Showed the memo to the pharmacist and they tried to play it off like they weren't giving me a hard time about getting the booster. I explained that it wasn't a very good experience as a customer and the pharmacist wasn't open to the feedback. Hopefully now others who qualify in California to get a booster won't be deterred by this pharmacy.
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October 2021 by Zach M.
The worst pharmacy I've ever had to deal with. I just get out of surgery and need a perception filled. The Parma isn't goes in "lunch" and says it will be 45 mins. An hour and a half later after sitting in my car in excruciating pain I still don't have my perception. Last time I was here I waited in the drive thru for 35 mins and they didn't have my perso thin ready either and that one was called in a full 24 hours in advance. The techs at the pharmacy are rude and overall service quality of the pharmacy has taken a serious nose dive. I likely won't do business here again .
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April 2021 by R C.
I have appointment for covid-19 vaccination tomorrow, so i called to ask whether i will get vaccinations record card, the lady who pick up the phone was SO RUDE!, i started the conversation politely explaining that i have appointment and was gonna tell my appointment number voluntarily, but at the middle of the conversation she just rudely cut and tell me "WHAT'S THE QUESTIONS?", then i asked if i will get the card, she replied with sarcastic tone "OF COURSE YOU WILL GET, THE ONE FROM CDC". As customer i think this is so unprofessional way to talk to customer. My phone call is today April 23, 2021 around 3.08pm. Please train your Pharmacy staff to better at customer service. We won't invest or spend our money next time to just received unpleasant experience!
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February 2021 by Amanda A.
Very convenient location, really good customer service I get my medicine hassle free. And they have other good things there., so the staff are very helpful too, and they refill my medicine automatically, thanks
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September 2020 by Molly M.
I'm surprised I've never reviewed this spot before. I've been here dozens of times since it's so close and convenient. Just 1 minute from the exit on 580 and conveniently located in the Vasco Shopping Center. I think what I like most about it is that it seems to be less busy than the other spots in Livermore. There's always parking, not that many people, and a lot of options as far as toiletries, groceries, and etc. The staff is always friendly, too. I don't think I've ever had a bad experience here. The store seems up to date with remodels and pretty clean, which is important these days. Aisles are stocked and organized. Couldn't ask for much more than that!
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March 2020 by Kendall N.
Grabbed 3 bags of candy went to the cashier to pay, it showed $10.02 for the candy I thought u was paying for. The next person goes up to pay for there items and the cashier didn't close out my account so I ended up paying for both my stuff and the next persons stuff. It came out to $25.02. I went back and talked to the cashier he was shaking and seemed non comprehensive. Proceeded to take the items off my receipt and then wasn't going to give to the other customer's groceries I was charged for back to them after they had already paid for it themselves as well. Ended up giving me money back.
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February 2020 by Justina W.
YAY for the photo kiosk! Instant prints at affordable prices! The "other place" now closes the instant print machines when the photo center closes. This place keeps them open. I was sooo relieved when they were the only place in town on a Sunday night that had instant photo printing available! Oh, and the pecan praline ice cream here is still the best in town!
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September 2019 by Mary A.
I've seen a difference in the store the last month or so. It's cleaner, more stocked, and employees are more friendly and helpful.
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April 2019 by Marie T.
Gonna be honest this place really sux. Manager is a b!tch (asian chick) she gets mad when u bring in coupons for deals lol. Too bad, your guy's stuff is so damn over priced as it is. Take the coupon & shut up. Would give 0 stars if I could.
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January 2019 by Jeremy B.
Setting the bar at highway gas station levels... Locked bathrooms, one key.... figure it out Rite Aid... figure it out. FYI, I have low standards with public restrooms, but still your bathrooms are disgusting even with my low expectations.
