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July 2024 by Kristen S.
Mokelumne River vet went above and beyond for my sweet pup! she got a foxtail in her ear and they made time to get it removed! we had never been to this veterinary hospital before and they made a spot of us when i was so concerned for my dog. i'm extremely grateful for them! she is now back to her happy puppy self!
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April 2024 by Nancy B.
I had a vet and requested an appointment online for 1. My new puppy and 2. My other dog had gotten in a fight with one of my bigger dogs and I wanted to make sure he was OK. I waited and waited, and I never got a call back. Why have online appointment requests if you don't call people back? It was actually a blessing in disguise. I decided to call Mokelumne River vet and I was given an appointment immediately. Everyone was so friendly to the front desk to the Vet. The office is big, clean and well organized. They see all kinds of animals from dogs to horses and the staff was awesome. I am so glad I found them and look forward to them taking care of my fur babies from here on out! So impressed with this office!
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May 2023 by Kimberly V.
Something has changed tremendously. I have been taking my pets here for 15 years. My parents brought all our pets here and I continue to. They've been through puppy pets, to surgeries to passings. It used to be great service, compassionate, clean and the most pet friendly people. I provided a courtesy call when I knew I was going to be 10 minutes late to an appointment as I drive 30 miles and happened to catch a little traffic. I had already waited weeks for this puppy appointment. When calling Sherry answered. I told her I'd be a little late to my 4pm appointment, as I've waited 15 minutes on each appointment to be taken back in addition to the wait in the room for the vet to enter I didn't think it was an issue and wanted to be courteous that I was near and still planning to show. Sherry said hold up let me check. She returned and said "not today as the doctor has a 4:30 appointment out of office". I told her that it was only 10 minutes and I've waited weeks. She said it didn't matter they couldn't accommodate me. I proceeded to ask why the doctor would even book an appointment at 4:30, they close at 5:30 and if she had to leave at the time of my appointment they messed up. I even got out of early from work to make this appointment. She didn't have a good reply and said I had already eaten into my appointment time with the 10 minutes. It wasn't the day they can accommodate and oh well. She wasn't pleasant and needs to work on her phone etiquette. If they can't accommodate a client who is providing a courtesy call and close early then they need to notify clients beforehand. I'll be looking for another vet sadly. It's terrible they need to train their phone staff better as the vets and techs are usually amazing. Moral of the story show up late and don't bother making a courtesy call.
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May 2023 by Liz H.
My experience was great. Karina did an excellent job of explaining everything and being very thorough. Receptionists are always pleasant and efficient.
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February 2023 by Wendy G.
Best Doctor visit for my Boston Terrier ever. I loved her vet who spent quality time on my girl. Relieved me of my stress. She did a quality exam and the staff was awesome. Appointment was on time. The place is spotless. I love them. She is scheduled to be spayed and I must say their not over the moon expensive. I'd give them 10 stars if I could. The best comprehensive exam and took her time. Not going any where else!! . Thank you Mokelumne River Vet. Dr. Beth Klapstein. Top of the line vet. I'm sooo pleased!!!
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October 2022 by WaterLady C.
I have used this vet for several years but will be looking for a new one after today. My 14.5 year old lab poodle mix is in pretty good shape. She is arthritic, trouble getting up and down. Took her for her yearly checkup At MRVS about six weeks ago. They gave her a trial of a drug to help with her arthritis. Miracle drug, she is like a pup again! $200+ for blood tests to make sure it's not harming her in some way (c'mon, she's nearly15, what's the issue here?), but ok, it helps her, I love her, pay it, move on. They give her 30 days worth of the drug for $35. I call them on a Wednesday to get the refill, going away for the weekend on Friday, need to keep her meds going. They can't get to it on Wed, so I call on Thursday, wait nearby all day (I live 25 miles away) they can't get to it. When I called to beg them to refill the prescription late Thursday, I got upset when they said they couldn't get to it. Told them I have to leave before they open tomorrow. When I laid some guilt on the gal I talked to, "you'll be leaving my 15 yo dog without these meds for several days, she will be hurting," the response was "I guess she will." The compassion of this vet clinic is lacking. Couldn't spare A few minutes to fill that prescription for the old dog, who has been a patient since she was a young dog. So disappointing. Doubling up on the Duraflex till I can get that prescription and find a better vet
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October 2021 by Christina Carpino
We have been very happy with their services since 1976.
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September 2021 by Krystle C.
Luna is now a regular here. She needs tech assistance once every few weeks and I'm happy they are reasonably priced and able to help my girl out. I recommend them
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June 2021 by Maurie J.
All my dogs and cats have been going there since we got them. They do a great job and the technicians are always very friendly. This last time the vet came out to talk with me since I left my phone at home. We followed covid rules even though we both had been vaccinated. It was great to be able to talk to her. Since covid though everything seems to take a lot longer. I was there over an hour even though I had an appointment. It took 2 weeks to get the appointment which is unusual too. So hopefully that will start to change.
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February 2021 by Genevieve A.
I cannot express how grateful we are for Dr.Beth Klapstein and her team. We were out of town visitors and showed up very dramatically with our labradoodle that we thought was dying. They did not turn us away, rather, they took our precious boy and spent an entire Saturday running tests and watching over him carefully (he was ok!) Dr.Beth was so kind and fully explained everything they did to rule out all our concerns. She was so caring and the staff was as well. It was such an amazing experience on one of the scariest days of our lives! Thank you, from our whole family!
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December 2020 by Mindy Graybill
This is by far my favorite vet throughout the sac/San Joaquin area. They are always welcoming, take great care of our pets, are reasonably priced, and always put the well-being of the animals first. It is is not the closed vet to me but is well worth the drive. I highly recommend this vet compared to any in Galt and Lodi.
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October 2020 by Mom r.
So happy with the care of my babies! Monkey was in to be neutered, they keep their kitties overbite when being fixed, which is awesome. That way coming out of anesthesia they can deal with any problems right then and there. They got my Bodie in the same day to check him out as he'd been throwing up. Got him taken care of as well. So very happy with them!!
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September 2020 by Jennifer M.
My grandfather took his cat in because she was declining and needed to be euthanized and instead of helping him they forced him to wait outside in the heat and hide in the back of the building so that "it didnt affect the other clients" I have been in the Veterinary field for over 10 years and I understand being busy and the issue with Covid-19 right now but when a euthanasia comes in that takes precedence. You don't force a grieving family to wait like that. Not to mention she absolutely suffered and began to have seizures due the the stress, heat and her declining health condition. This was a moment that can never be changed and will always stay with us. We brought her to the vet for help and compassion and all we got was watching her suffer and die in my grandfather's arms. Absolutely heartbreaking and unnecessary. I am so disheartening and ashamed of my fellow veterinary field businesses, you don't treat clients this way.
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September 2020 by Jennifer Mauere
My grandfather took his cat in because she was declining and needed to be euthanized and instead of helping him they forced him to wait outside in the heat and hide in the back of the building so that "it didnt affect the other clients" I have been in the Veterinary field for iver 10 years and I understand being busy but when a euthanasia comes in that takes precedence. You don't force a grieving family to wait like that. Not to mention she absolutely suffered and began to ha
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June 2020 by Dawn Marie Darter
best service I ever had for my fur babies
