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February 2024 by Anonymous P.
The car wash ppl are so rude! The Indian old man who claimed to be the manager yelled at me for using the vacuum, after informing him I had the membership he took down my info and yelled at me like I was a criminal. He literally wrote it down on his hand and when I informed him that an employee before didn't care about the membership sticker I "had to have" he claimed he fired him because he was the boss and didn't care. I told him to search up my account through my number and he kept purposely spelling my name wrong and cutting me off. He was also rude to the other employees that were currently working. I understand if the job is stressful but no one is making you work there sir! I've been going here and getting gas exclusively here for months and never once seen this man before; he was just straight up rude and I left feeling angry and embarrassed because he caused a scene and people thought I was stealing the vacuum service when I literally pay for it every month! When I told him I was gonna cancel my membership and just leave because of how I was being treated he then wrote down my license plate number. Seriously want to be reimbursed for any of my business at all the with them now, people spend their hard earned money here and to be treated like this is unacceptable. On top of that, they have a sign up saying you need to go to the cashier to get charged $1 for using the vacuum if you're not gonna get a wash, literally just money hungry. Most of the bad reviews are from the car wash ppl and I'm not surprised. Someone needs to fire him and get the act together bc now I'm not going there anymore. Regret ever spending my money on their wash service. 0 stars.
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February 2024 by Thomas Gorman
Take your business elsewhere I bought $30 worth of fuel and was chased off from using the vacuum by an employee.
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January 2024 by Robert Ridings
I went in to buy a drink. The marked price was $2.99. The register said $3.79, before tax and crv. I didn't care about the extra $.80. It's the fact that when I said something, and then had to show the cashier that I wasn't lying, he removed the price tag, and just said "this isn't right." I mentioned that it's false advertising, and he just said "Well that's California for you." I will not be shopping here again.
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October 2023 by KK O
Got a car wash and paid extra for the wheels to be cleaned. They still look dirty. Car wash wasn’t cheap! Ended up cleaning them myself
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July 2023 by Selena Cedano
Fair prices good deal
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May 2023 by Kevin R.
Worst car wash ever. The owner is a bitter old MAN. Just went through and purchased a monthly program. Showed him my receipt and he began yelling at me that I needed to show it to the other owner (brother perhaps) spraying my car down before entering. The bitter old man then proceeded to yell at me to pull into the vacuum stall! ZERO customer service!!! Very bad name for Chevron whom my family has owned many stocks in this company since Standard OIL. Thanks I'll take my business elsewhere!!! They NEVER have a smile on their face nor say thank you unless you're dropping off another $5 for half ass drying the vehicle on exit!!! @chevron www.chevron.com #chevronlodi
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May 2023 by John Doe
The car wash didn't work, I typed on the code and nothing, the cars next to me had it work immediately but not me. They just steal your money.
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April 2023 by Tommy M.
This is now the worst car wash i have ever been to i. my life. The front of the car is not clean at all. talked to the manager and he told me this is an express car wash that getting the front bugs off is detailing. i told him the guy at the front of the car wash (that has a brush for that purpose) didn't scrub the front at all. He told me again that this is an express car wash and i am asking for a detailing car wash. The bugs were from yesterday and the car is always parked in a garage. these bugs were not baked on. should have come off easily. I know i can get them off easily. I guess I should have washed the car myself and saved the $14. Then, over my the vacuum area, one of employees walked by my car so I said Hi. He approached me and asked me what I said in a defensive tone. I told him I said hi. I was vacuuming the floor mat outside the car and he told me not to break the vacuum hose end. I'm standing there in disbelief. i had lightly tapped the vacuum hose on the rug. Needless to say, I am not coming back here ever again. In the past, the guy that wipes down the car told me to go through the car wash because my car was not clean. i guess the new management is way different.
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April 2023 by Patricia A.
Stopped in to fill up and get a few snacks. Sore was clean and the grounds were very well maintained. Employees were just OK. Mainly stopped in for the use of their restrooms however they were closed. Snacks were limited as they had no takis and no arizona. They did however offer full bottles of liquor for your choosing, a whole isle, lol.
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April 2023 by Juan O.
I purchased a car wash approximately 7 days ago. Unfortunately, I did not have time to run my car through the wash on date of purchase so I returned 7 days later to use the car wash code I paid for. I was informed by the manager (Indian/Hindu male) that they are not required to inform customers of an "expiration date" , nor is this "expiration date" indicated anywhere on the receipt. This is not about the measly $10.00. This is about providing honest customer service and honoring a service that was previously paid for.
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January 2023 by Gabriel Rodriguez
Great car wash bumped my door a little ruff one time and the credit card machine shocked me when I made a ten dollar choice instead of the 20 dollar choice. But they still got my car clean. That's not as weird as rio vista farms selling bug filled prerolls and bug loaded cookies to unsuspecting people.
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December 2022 by Christian M.
Before you buy car wash membership make sure manager is there and not on vacation or on lunch that day or you won't get what you paid for. I bought a membership to the car wash, and it said to see the cashier, I went inside to the cashier and she said the car wash manager is the only person to hand those out and that and that's he's currently on lunch, so I went grocery shopping and came back and he still wasn't there, I went a couple days later and he's still not there. I see my card is automatically charged the next month and go in and he is fortunately there. I tell him I want to cancel my car wash because I haven't been able to use it because he isn't here. He started yelling at me like it's my fault no one was there. I tell him I want a refund and he tells me it's my fault for not coming in to get it. I took a picture of the car wash regional managers phone number and reached out but he never got back to me about it. I never got my money back for the first month and had to have the next month cancelled through my bank. Terrible experience you have to walk to the back of the car wash to talk to some man in a small closet sized room and he started yelling at me almost immediately. Terrible service, couldn't tell you how the car wash works because ironically I never used itIMPORTANT: I posted before reading reviews but all 1 star reviews are about the car wash and management there yelling and being called names, if you are smarter than me and read reviews before buying Pat attention to how no one likes the car wash and calls it a scam, don't waste your time or money at this place
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November 2022 by Lisa Pacheco
Well I'll just say people are not fair in making everyone feel equal in their employment
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September 2022 by Eric Johnson
Car wash is always broken. Always an excuse as to why it’s closed, Not saying it’s managements fault but there’s always something not working or broken. Cancel my service. Jay make sure you cancel my car wash membership!!
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July 2022 by Stuart Krengel
My car started to leak while getting a car wash. Rather than risk it I called a tow truck. When I was unsuccessful in getting one (Father’s Day and one drivers truck broke down) I asked the manager on duty if it was ok to park outside overnight. Not only did he say yes he recommended I move it in front of the store. They said it is well lit and had cameras on it. After a tough 2.5 hours I was ready to leave. I thanked him and went on my way. This morning 6/20 I went to meet the tow truck, but I was too late. A manager named Rajneesh came out of his office to accuse me of simply dropping off my car and leaving. He called the cops and had it towed. I explained my previous conversation with his colleague and he told me to call the cops if I had an issue. It’s a bummer because I fill my tank there and I have a subscription to the car wash for $30 a month. With all that said, I would not recommend using their services.