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November 2023 by Adam Santos
Bad communication.
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July 2023 by Cynthia “Thia” Taylor
Very nice ladies! Went in to pick the tiles for my new kitchen. Wish I'd known about this place when I did my bathroom. Everyone is so helpful and accommodating.
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April 2023 by Richard B.
Ghosted! Extremely unprofessional. What a strange and bizarre experience.We were wanting a kitchen and master bathroom remodel. Went to the showroom on Feb. 13. Looked at countertops, sinks, etc., and arranged for their design consultant to come to the house for measurements on Feb. 14.Right on time, she arrived, spent about an hour, took measurements and we discussed various options and materials. We let her "borrow" one of our tiles that we intend to use in the shower so that she could find a suitable accent color. She left, with our tile, and said we would have an estimate "in a couple of days".A couple of days go by... nothing.A couple of weeks go by... nothing.A month goes by... nothing.At this point we have hired a PROFESSIONAL contractor for our remodel and are wondering if this place has gone out of business, or what? And they still have my tile!We tried to wait them out but they won. We've been ghosted and I want my tile back. After 50 days, on April 5, we go to the showroom to get our tile back. Not a word was said. No apology, no explanation, just timidly handed me back my tile and that was it.There is no way in the world I would ever do business with an outfit as unprofessional as this one. I can't begin to imagine the frustrations I would have had if I had hired them. Thank you for ghosting me.
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October 2022 by Ashlee Bradbury
I currently work here & 100% disagree with the post below mine about Terri. She is the reason some people had a job here as long as they did & she is extremely caring for her employees. I love working underneath her & look forward to doing that for years to come. This place has a team stronger than ever & really is effortless home improvement. If you want quality service & material, I highly suggest Classic Design Interiors.
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October 2022 by Sandor Gaspar
I worked here for 8 months until Terry forced me after I told her that I was falling down to get in a semi truck knowing I would probably hurt myself she is the worst HR manager I have ever seen I had to have hip replacement and if I would have gotten that truck I probably would have died this lady has no concern for other people's well-being she is a nasty lady
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June 2022 by Teri Marriott
I enjoyed working with Gwen. She coordinated everything as we didn't live in the area yet. Wonderful suggestions on what would work for the home. Only a slight delay due to materials and short staffing. Within reason for the post covid times.Service: Remodeling
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October 2021 by * James *
Ron and his team supplied and installed my flooring and did an amazing job. Best price and craftsmanship in our area!Thanks again Ron.-Ed JamesService: Flooring
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October 2021 by Dan McDonald
Worst company to do business with. Horribly managed from the top down. To describe them as incompetent wouldn't do them justice for how truly awful this place is. Run.Service: General construction
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September 2021 by Bil Phag
Rude employees
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July 2021 by jane r.
I have mixed feelings about this shop. The staff is friendly and helpful and I had a good experience with flooring I had ordered. However, I then tried to use them for kitchen cabinets, which was a mistake. The suppliers they work with are unreliable and costly. They need to work with other vendors. They want a deposit upfront, which is fine I suppose as they do spend a lot of time. However, two months after I paid a $1,500 deposit, I still did not have a design I was satisfied with. They should not charge deposits for unreliable service. They told me they could modify some drawer sizes I had wanted, however that proved to be untrue. I told them what they were proposing was unacceptable to me, and yet almost two weeks later they had done nothing about it. After two months, the lead time for cabinets went from 6 weeks to 12-13 weeks. I finally decided to stop wasting time and go elsewhere, and I lost my deposit. I had quotes from two fully custom cabinet shops that were as much or lower in cost than Classic Design was (although they were frameless cabinets instead of framed that Classic Design has, but fully custom instead of just semi-custom). I know covid has increased demand and increased lead time on supplies, but there's still better options out there for cabinets. Stick to flooring and items they can check if they are in stock.
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March 2021 by Lodi G.
Outstanding customer service and their designers are top notch! I appreciate their devotion to quality and look forward to working with the team at Classic Interior Design in the future. Highly recommend!
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March 2021 by felix v.
Great customer service, very attentive and took their time to answer all my questions!
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March 2021 by Monica F.
My husband and I went in recently to get ideas for our bathroom remodel! The staff was so helpful and kind and full of unique ideas to help us achieve the bathroom of our dreams. When we are ready for the remodel we will definitely use Classic Design Interiors!
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March 2021 by Angela M.
Well organized. Welcoming Staff. Experienced at helping a variety of tastes. Went in here with family and there were options for all of us. Always a supporter of Mom& Pop versus big corporate. Amazing Customer Service. Be sure to thank these ladies for staying strong and amazing. They will take care of your every home design need. Have a question? Just ask them.
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March 2021 by Horace L.
Small business friendly people and good vibe. Must support local businesses trying to make it during these crazy times. Nice selection, clean and nice show room. I'll be there when I'm ready for more home improvement needs
