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November 2023 by Kim Winkler
We have had Pinnell's complete work in our home on three different occasions and are planning a fourth phase in the new year. I would recommend this company in a minute!!!! They just completed a week long job in our home, and we are absolutely elated with the way it turned out!!!! Not only are Pinnell's staff skilled at what they do, their customer service is outstanding! Chris: we are so grateful for all your help, but most of all, we genuinely appreciate your geniality and your kindness!!!! Robert: the flooring that you recently installed in our home is fabulous! We absolutely love it and so appreciate your consideration and expertise! Thank you so much for your advice, your assistance, and your cordial temperament!!We look forward to the completion of our next project and rest assured that it will be a first rate job!
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November 2023 by Keith Jacinto
Great customer service and friendly professional installers
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November 2023 by Ken W.
We have had Pinnell's complete work in our home on three different occasions and are planning a fourth phase in the new year. I would recommend this company in a minute!!!! They just completed a week long job in our home, and we are absolutely elated with the way it turned out!!!! Not only are Pinnell's staff skilled at what they do, their customer service is outstanding! Chris: we are so grateful for all your help, but most of all, we genuinely appreciate your geniality and your kindness!!!! Robert: the flooring that you recently installed in our home is fabulous! We absolutely love it and so appreciate your consideration and expertise! Thank you so much for your advice, your assistance, and your cordial temperament!! We look forward to the completion of our next project and rest assured that it will be a first rate job!
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September 2023 by KK O
Avoid this place
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September 2023 by Joy A.
Rude, appalling, won't be calling again and I suggest you don't either. Plenty of other flooring companies around.
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August 2023 by Anmarie F.
if i could put no starts i would. terrible customer service. chris and his worker are sooo rude. very unprofessional. do not give them business!!!!
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June 2023 by Mariam Singh
Called to schedule an appointment and never again, if I could leave no stars I would. Incredibly rude
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December 2018 by Dave Kirsten
Thank you Bob for the great service... we appreciate you.
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July 2018 by Janet T.
We recently had waterproof vinyl flooring installed by Pinnell's. They did a great job. The flooring is beautiful. Answered all our questions. We recommend them for your flooring needs. Good customer service!
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April 2018 by David S.
If you need flooring I highly recommend these guys I've used them.for all my flooring needs for over 20 years Chris , Bob and the crew are always professional, they do a great job and will be here for your flooring needs for years to come Thanks guys for all the great services. I highly recommend them!!!!
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September 2017 by TERRY K.
Best prices around, largest selections around, nicest people around, and you can't go wrong with their service =best around.
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January 2017 by Sandra L.
Wonderful experience having luxury vinyl flooring put throughout my newly purchased condo in Lodi. Chris in the office was so helpful through the process and patient with some. financing issues! Cannot praise Robert enough for his friendliness, professionalism and the absolutely beautiful installation. Love my new floors and so easy to maintain. Absolutely recommend this business with the highest rating possible! SL
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April 2016 by G K.
This is the second job that Punnell's flooring has done for me in two years. The 1st job was to completely re carpet my 500 sq foot houseboat out at Tower Park Marina. There was more work to do my boat then most houses. They moved all my heavy furniture and fireplace from one side of the boat to the other. Many of the areas were tight and hard to access. The job was great and done very quick. The price came in more then half the prices I got from marine companies. The job they did today was to re-carpet my back deck. Once again the showed up on time and did a sweet job removing all the old glued down carpet and replaced it with a high quality outdoor carpet. They moved my washing machine and a heavy cabinet and did another beautiful job in just 3 hours, cleaned their mess up and were on their way. Did I mention they were 2/3rds the prices I got from the marine companies again. These guys rock!!!
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April 2014 by Gary D.
I try to shop at local stores, so I bought at Pinnels. I returned 1 box of bad planks and I thought 2 or 3 boxes of over order. 8 months later no refund,no calls. I finally went to pick up my returned flooring, and got 1 box. I called the manager and told him I felt he was making it hard to do any more business with him, the answer, oh well. Needless to say I drove 40 miles to spend 2 thousand dollars to buy more flooring. I won't return to Pinnells.
