Quest Diagnostics is a reliable and convenient healthcare provider that offers a range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty care, and more. The company's locations are clean, and the staff is friendly and professional. Patients praise the efficient appointment scheduling process, with one reviewer noting that they were able to secure a same-day appointment. The phlebotomy technicians are described as skilled, with one customer stating they "didn't feel anything" during the blood draw and experienced no bruising. While the majority of reviews are positive, one customer did report a negative interaction with a staff member during the registration process for a two-part test. The reviewer suggested that management could improve employee training to ensure a consistently polite and professional customer experience. Overall, Quest Diagnostics is regarded as an excellent healthcare provider, particularly for families. One customer, who had to bring their young child for a blood draw, was impressed by the staff's patience and kindness, which helped to ease the child's and the parent's concerns. The reviewer stated they would continue to use Quest Diagnostics, even if they were to move far away.
Appointment scheduling is very convenient and easy to use… I was more than happy to be attended according to my appointment time and check in on mobile was easy… overall happy with the service from start to finish
May 2024
It is a very clean place, the staff is very friendly and easy to make an appointment and very quick to assist you as a patient, thank you for your excellent services.
May 2024
The girl who did my blood work did it soeasy it didn't even hurt I'd want her to do my blood again
