-
June 2023 by Josh B.
I spend about $300 a week at Safeway, bare minimum$1200 a month. I pay my bills. I went to the store this morning, spent $70 dollars on just a few items. I'm headed to my truck to get home to my family and the damn cart locks up on me. Im in full stride. Damn near torque my wrist because of the forced stop of the cart bake. Sirens start going off!!!!! Are you freaking kidding me? I got all these people looking at me like I'm trash and I'm stealing. Im waiving my receipt at the camera like what the heck man!!!! I then have to get a new cart and transfer my stuff to be on with my day. What a joke. From now on I'll give my $15.000 a year to another institution. Probably raley's
-
May 2023 by Harold J.
This store does not even deserve a 1 star! Tried the online pickup because we normally use Raley's but decided to try Safeway. The cherries we got were inedible and the meat that we received was the last day it could be sold, didn't notice until two days later when pulling out of the fridge to cook. Threw that away! Between the meat and cherries $20 in the garbage. They also overcharged me by $135.69 since the shopper double charged me (it actually cleared my bank account - not just a pending charge). I had to call Safeway customer service and I now have to wait 3 - 5 business days for a refund. I will never shop at this store again!
-
April 2023 by Larry S.
Been shopping at Safeway in Lodi for years and customer service has all but disappeared. If you do not bag your own groceries, you have to wait until the checkout clerk is finished and then starts bagging. Last week the clerk never attempted to bag our groceries. Made a comment about if I wanted to bag my own groceries I would have gone to Food For Less. She thought that was funny. Now I'm paying for bags and filling them as well!
-
February 2023 by Steve C.
Long lines no checkers and waited 15 minutes to be checked out. For this large store 2 open Chaco out la Ed is a joke. I won't be backI'm n addition no baggers are working so you need to bag your own
-
February 2023 by Edris S.
I'm a person who cook southern food and this store always have what I need and more. Prices aren't bad compared to other grocery stores.
-
January 2023 by Tasha Giavanna F.
The woman who runs the sushi bar is a whack job!!! Apparently it's not a Safeway employee. However when I was scanning in sushi products for a customer I was shopping for this woman jumped over the counter and proceeded to scream at me saying I'm ruining her products lol! Nothing was out of place or even remotely affected by me flipping it over. It's packed so tight it doesn't even move. She was literally screaming like a loon. I said Are you crazy wtf is wrong with you? She got in my face and threatened me. Then her big coworker stood in front of the sushi and put his arms out and said Don't touch the sushi!!! I started laughing cause it was the most ridiculous thing I've ever seen. I said Wow you people are out of your effing mind. This is hilarious. She said I'm the only one who flips it to scan it. I asked other coworkers. They said they all flip it too. They said that woman is a wacko. Agreed. Customer service at my job started also laughing when I told them what happened. They said she sounds nuts. Someone should go in there and flip all of it over one night. She'd prob have a meltdown. I've included a photo that I actually even shook in front of the lady and her eyes looked like they were gonna pop out of her effing head. As you can see the product was still perfect. Someone give this woman a Xanax. Jesus
-
November 2022 by Kim Hewitt-Frick
I ordered a Birthday Cake for my daughter’s Birthday and 3 .5 hours before the pick up time they call to tell me they didn’t make the cake because they haven’t had a decorator all week.
-
October 2022 by Brenda G.
I don't usually shop at Safeway, but there are a few things I go there for occasionally. Their fruit, especially the cut fruit bowls that are three for $12, are excellent. That's what I went into the store today to purchase. It was right before lunch so I figured I would order a deli sandwich too. Big sign says $8.99 and it listed several different sandwiches. I ordered the Italian. Surprisingly, the bread selection was very limited, but I made my choice. Once the sandwich was made, I was asked if there was anything else I wanted on it. I noticed there was no spinach, which is listed in the ingredients in the Italian sandwich. So, I told her that I would like that also. Her comment... "We don't currently have spinach over here right now." You're in Safeway. I just came from the produce department and they have everything you could possibly need over there. How do you run out of ingredients? But, I told her that it was fine as is and she wrapped it up. I paid for it and two other items in the deli department and didn't really pay attention until I got outside and noticed the sandwich she made was a foot-long. She cut it in half like I would've expected her to, but apparently Safeway considers that to be 2 sandwiches! Im assuming a 6 inch is $8.99 as I was charged a whopping $18... Yes $18 for a deli sandwich. But, the sandwich was made, so what could I do? When I got home to have lunch, I bit into the sandwich and pulled out a long string of a plastic like material that is wrapped around the pepperoni, much like the casing on a salami. It was on every piece of pepperoni in the sandwich. I had to go through and pull the casing off all of it. The sandwich was also extremely dry and tasteless. I could only eat very little of it. All in all, this was the most expensive and by far the worse deli sandwich I've ever had anywhere. I don't like writing one star reviews. Usually, I would let it go and just not return. But... $18! With the exception of the ham and salami that I took out of the sandwich to give to the dog, I threw the rest of it in the garbage. I won't be returning to buy sandwiches at Safeway. Too many great sandwich shops/delis around and I could've gotten a foot-long most other places for half the price.
-
October 2022 by Alicia V.
Every time I come here and get a breakfast burrito the employees never seem to know how to do it right. I either end up with cold sausage and egg inside or a burnt tortilla. They need to start training their employees better.
-
July 2022 by Candice R.
Twice I've ordered items for delivery/ pick-up and had issues with the groceries. Today I get packaged vegetables that were expired and visually look rotten (brown and slimey) and eggs that expired a month ago. How are these things even on the shelf for sale? Do not order delivery from this store.
-
July 2022 by Stacy V.
It's been horrible they only have two checks stands by open on my husband's literally been in line for over 45 minutes for three items they got to do something this is ridiculous why can't they get employees are they bad to their employees can't they get employees why doesn't anybody wanna work there and why do you have like 11 checkstands with only two open it's getting as bad as Walmart and everywhere else there is something going wrong I feel for the workers but grocery prices are ridiculous and purchasing is torture
-
June 2022 by Carolyn R.
Safeway in Lodi, CA. Love to shop here. Prices are Great!!! Especially for Organic Brown Eggs. The employees are exceptional!!!! Cherri the store Manager is an Outstanding Asset to this store. She is Smart, extremely Professional and always goes the extra mile to assist me and my Service Dog. Thank you Cherri!!
-
January 2022 by Ann V.
DON'T order from this bakery! Placed an order for my granddaughter's smash cake 2 weeks in advance and it was "never made". There was no effort to resolve it, not even an offer to remake it and I had to buy something I didn't want. Thanks for ruining my granddaughters first birthday party! Worst customer service ever!
-
January 2022 by John P.
My online order was given to someone else, was lied to and when the order was repicked, we had missing items and was not even given a refund. Absolute thieves
-
December 2021 by Jason S.
I live part time in Lodi and while my go to grocery store back home is Safeway I don't find myself finding this place my favorite. There are not a ton of options in Lodi and I refuse to shop at Walmart so between here are Raleys this is it pretty much without driving all over. It's your typical Safeway with all the same selection...employees are like any other Safeway but for some reason this place always has lines and not sure due to staffing or Covid never an easy in/out experience. Plus another annoying part is the liquor they lock up! I get that theft is up due to our fantastic governor but don't make it so hard to get a bottle because it is locked up.