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September 2024 by Matt
terrible business they were so rude and disrespectful on the phone.
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May 2024 by michael simpfenderfer
This place was great to me. I called on the day of my anniversary and asked if they could deliver flowers to my wife's place of work. I didn't exactly know what I wanted to get, so the owner, I think, sent me some pictures of the more popular flower packages in my price range along with the website. I was able to find what I liked and they were able to deliver the flowers and chocolate to my wife's work within the next 2-3 hours.
Very good customer service over the phone.
And wife was very happy with the flowers and chocolates. They helped me out on my anniversary. 5?
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April 2024 by Rene Lopez
Thank you for your guises assistance in making this possible. With such short notice, you guys were able to help me with my beautiful flower arrangement that you guys made for us on such short notice. You guys are awesome. I know I will be coming back, and I will refer you to others. Your price was awesome And the arrangement was beautiful. On time displayed very well good people to deal with very professional. Thank you once again.
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February 2024 by Eric W.
Village Flowers & Gifts provides excellent service to the Lodi community and is greatly appreciated!
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January 2024 by GUSTAVO ALEMAN
Donald and Jennifer are awesome ?. Won't shop anywhere else but here. There quality speaks for themselves and there customer services is excellent. Thanks guys .
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December 2023 by diana h.
I know this place has had some pretty rough reviews but I gotta say...they really showed up for me! I called in the late afternoon, when no one else would do same day delivery, and delivered a lovely bouquet for my mother-in-law who had been hospitalized. Bouquet was amazing and the flowers really cheered her up!
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November 2023 by Nico
Order was done so fast and great customer service!!! Lastly great corsages!
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November 2023 by Crystal Miranda
Great service was able to service my special request & on a short time notice. Fair price & fast friendly service
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October 2023 by Pamela Balash
Ordering flowers from out of town can sometimes be overwhelming. Donny at Village Flowers & Gifts made me comfortable with his gracious words of sympathy. He went above and beyond with helping me select the most beautiful memorial arrangement. He was very thorough in contacting the cemetery for specifics and delivery was scheduled perfectly. When his wife competed the arrangement, this beautiful photo was sent to me. It was even more beautiful than I expected.I am beyond grateful for finding Village Flowers & Gifts in Lodi CA. Please do not hesitate to allow Donny and his wife to assist you. Thank you.
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October 2023 by Mathew B.
I ordered flowers for my girlfriend. Beautiful and long lasting flowers. On time and big and beautiful flowers. I would recommend this florist to everyone. I give this company a 10 star.
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July 2023 by Karen C.
Not what I expected. I've ordered flowers from here before, but this time unhappy. I paid for premium flowers for $125 and this is what was sent. My grandma deserves more than this. Only reason why I'm not giving one star is because it's same day delivery.
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June 2023 by Nico “Mac11Murdock”
Order was done so fast and great customer service!!! Lastly great corsages!
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May 2023 by Sommerly S.
I ordered flowers for my mom for next day delivery for the Saturday before Mother's Day. Though there was no picture, it said it would be the best blooms. I looked at their other arrangements and thought for this occasion it would be pretty pastels or neutral colors, however what they delivered was a very autumn looking bouquet with oranges, browns and rust colored florals that didn't smell pleasant. By the third day, my mom had to toss the entire bouquet because it smelled so bad. Very disappointed using this florist.
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May 2023 by The0Gaming0God X.
I needed some flowers for Mother's Day and needed a specific flower and didn't have alot of time and they were able to get me what I needed quickly. I recommend them for anyone who needs a bouquet quickly and for any design.
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January 2023 by Cynthia J.
I wish there was an option for negative stars as this business deserves nothing more than negative reviews. Very unprofessional and beyond rude. An order was placed for a beautiful premium bouquet of flowers posted on Village Flowers website at a cost of $105.95 + taxes and delivery totaling $142.28. Upon delivery it was beyond disappointing to find that the bouquet was nothing close to what was ordered. I immediately called them and explained to the man who answered the phone and offered to send a photo of what was received, this was done within 2 minutes of receiving the delivery. He provided an email address to which I sent the photo and he said he would call me right back after reviewing the photo and speaking to the floral design people. I never received a call back and 45 minutes later I called numerous times before a female finally answered the phone. I explained the situation to her at which time she accused me and/or the receptionist of stealing flowers out of the bouquet and demanded that I send her a photo of the bouquet delivered. I tried to tell her numerous times that I did that and there was no other photo I could provide. She was yelling at me that we had stolen the flowers out of the bouquet, and I finally told her that I was going to return them to their shop after I got off work which would be around 4pm. She then yelled at me that she was going to call the police on me and file charges for theft and hung up on me. I immediately filed a complaint with PayPal as I use that as my preferred payment when purchasing from a new business for protection explaining the complete details and photos of what was ordered and what was received. After work I did as I told them and returned the bouquet to the shop. There was a man at the counter that was not rude but cordial to me and I also took a photo of the bouquet on their counter as proof that it was returned. He then told me that he knew there were roses in the bouquet as he created the bouquet himself, (not like he told me previously on the phone that it was the floral design people), no big deal. Unlike the female, who I was later told is his wife, he was not rude in any way. It is beyond me to believe that someone would accuse me of removing flowers from a bouquet then calling to complain about it within 2 minutes of receipt. Also, the video footage of the delivery was reviewed in my office, and it clearly shows the bouquet delivered was as it was received, no missing flowers on my side. I did take screen shots after zooming in on the footage and provided those to the man, but they were very fuzzy but clearly did show only yellow flowers in the bouquet. After all of this went down, I spoke to a co-worker who had the exact situation happen to her from this same business. She sent them an email with photos of what she had order from their website and what was actually delivered. Nothing close and they never responded to her. In reading their reviews, which I should have done prior to dealing with a business for the first time, they have a reputation for doing this to others as well. The investigation with PayPal is still ongoing so the issue has not been resolved yet. I have included photos of the beautiful bouquet I was expecting to receive and the actual pathetic bouquet that was delivered. UPDATE: PayPal ruled in my favor and a full refund was received.
