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June 2022 by Carlos Garcia
Reading a few other reviews I am convinced that Al was trying to rip me off. Before I went to him I had two other places saying I needed a new axle and alignment would be impossible. He said he would check it out for free so I agreed. Said it would be 2 hours, fine. After one hour I came back to wait. Car was already out and who knows if he even checked it. He actually told me I needed 2 new wheels. I was happy because that was much less than a whole axle but I'm not stupid. I left and went to 3 more places and they all told me the same, I need an new axle and trying to fix it with new wheels is completely absurd. I can only imagine what his long-term plan to milk me was. All the tiger paraphernalia in the office should be a clue to anyone!
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January 2022 by Dave Ny
Always nice cars to choose from
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November 2021 by Willie Worthy
I went to Al's place for some repairs of my Nissan Altima. I found his staff to be helpful excellent price good job.
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November 2021 by jorher1
Great placeAl the owner takes good care of your vehicle
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October 2021 by Ray K.
We bought 3 cars from the this person, 2 used mercedes and a used lexus. Might be the best salesperson we ever dealt with, but biggest con out there. Al agreed to sell a luxury car on our behalf (Bentley). He said he had a buyer and the check in hand, and asked us to sign the title over to him. We did so because we trusted him. He never gave us the entire sum for the vehicle, and it took 4 months to get a partial check from him. He then said the guy paid him partially for the Bentley, and has never paid us the entire sum for our vehicle. In addition he deducted from the partial payment full charges on service and auto detail done in his shop. Al has said, he promised to pay the entire remaining sum. We have called him several times, and no response from Al. As a senior citizen, and we are filing a civil complaint and ask the California state attorney general's office to investigate this matter, because Al took advantage of seniors and our good will. We do want to say his service workers are excellent, but Al is unscrupulous.
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October 2021 by Kris R.
We bought 3 cars from the this person, 2 used mercedes and a used lexus. Might be the best salesperson we ever dealt with, but biggest con out there. Al agreed to sell a luxury car on our behalf (Bentley). He said he had a buyer and the check in hand, and asked us to sign the title over to him. We did so because we trusted him. He never gave us the entire sum for the vehicle, and it took 4 months to get a partial check from him. He then said the guy paid him partially for the Bentley, and has never paid us the entire sum for our vehicle. In addition he deducted from the partial payment full charges on service and auto detail done in his shop. Al has said, he promised to pay the entire remaining sum. We have called him several times, and no response from Al. As a senior citizen, and we are filing a civil complaint and ask the California state attorney general's office to investigate this matter, because Al took advantage of seniors and our good will. We do want to say his service workers are excellent, but Al is unscrupulous.
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September 2021 by David Erby
Need to improve business
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June 2021 by Carlos Barreto
Great place
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October 2020 by Rachel J.
I had a great experience with Al. He set me up with a super clean super well maintained SUV that was nicer than anything else I had been looking at in my budget. All of the cars on his lot are in beautiful condition. He even touched up the sun damage on the bumper with a fresh coat of paint before i picked it up. Its little things like that that make all the difference. I've bought a few cars in my lifetime, but this was the FIRST good experience I've had buying. This was also the only place that offered me a 6 month warranty on a vehicle in my budget. I didn't feel rushed or pressured either. I'm grateful to have been recommended to Al's Automotive.
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October 2020 by Thomas D.
Awesome experience. Went to a couple other dealers and they told me to come "work out the price" where they then over priced me like crazy. Al is straight up doesn't waste anybody's time. He even let me take the car to my uncle who's my mechanic before purchasing. Very comfortable experience I bought an is350 with 90k miles for a very reasonable price ! If you don't feel like wasting your time go to Als auto
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July 2020 by Chris C.
The porters here harassed me for parking next to there business on a public residential street , very unprofessional. I would never buy Any of Their used POS cars.
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February 2020 by Mel Mayberry
A top-notch group of guys
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October 2019 by Robert Wenzel
Drive 4 miles to get excellent service on all my cars for well over the last 10+ years. Sent 3+ people that bought used cars from Al, very happy with him and there purchase. I can say very honest, fair pricing always
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October 2019 by Winging Weight loss
I wish I could give 0 stars. Worst customer service. Al was really rude.
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August 2019 by Jesus H.
Al is awesome, great service, decent prices and good little small inventory.. I seen a couple brain deads leave bad reviews.. A d*** a** left a review who have has never been here but felt brave to write for his friend, she had a muffler replaced but her battery died days later.. no complaints about the muffler job but wants to blame the Al for the battery, go fu%^ your self is what he should have told you. Another one complained that he bullied the street his business is on, Its a car lot with a vacant lot across the street.. Hes not in anyones way.. ANd another one complained he had to pay a diagnostic fee.. what do you think technicians get paid for.. obviously you didn't know what your car needed.. Profit is not a bad word.. things cost money and people deserve to make it for their trade or service. Yelp whiners are little punk bitches
