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December 2023 by Jeff Kasik
I am so thankful that my car decided to break down in front of Benz N Beamers. They were incredibly friendly, helpful, and were able to get my car back on the road the same day. I'll be back here next time my car needs to be serviced.
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December 2023 by Comment as _
This garage exceeds my expectation from the day I bring our company shuttle . Ali and his staff is very accommodating and knowledgeable of what they are doing… we have Sprinter with multiple issues and Ali dealth with it and explain clearly what’s needs to be done . They are very fair and I can recommend this shop according to what I experienced with them… I’ll be back next time I have an issue with any of my car…
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November 2023 by Romeo G.
Great place and good customer service. They performed a brake job for my 2013 E350. Ali acomodiated me during the busy Thanksgiving weekend. Nice, attentive and proffesional. Thanks.
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November 2023 by Courtney Rohde
Our Volvo XC90 was hit by another car while parked on the street. Unfortunately, another shop didn’t completely fix a major issue. We brought it to Benz ‘N Beamers who quickly identified the issue and fixed it for us. Since then, we haven’t had any issues with our car. We are so grateful for the BNB team for being thorough, yet very quick! Highly recommend to everyone.
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November 2023 by Jaclyne Ting
I was nervous when my car started to drive poorly. I found Benz N' Beamers and was so happy that I did. From phone calls to in person communication this shop made me feel comfortable each step of the way. They are very knowledgeable and were able to explain what was going on with my car so that I understood. I felt like the pricing was fair and reasonable. I will be back.
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November 2023 by Katherine Kaghazi
Benz 'N Beamers took such good care of us! The service crew was able to identify the problem (that 2 other mechanic shops were not able to!), and had it fixed in 2 days. Outstanding service, reasonable prices, and all in all a great experience. I have referred my whole family to them!Services: Steering & suspension replacement
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October 2023 by Iman Vaziri
Took the car in with an oil leak and came back with the car better than ever. Ali and the rest of the team truly couldn’t have done a better job on my car. This was my second time taking my car here and I can tell you, they are extremely consistent with their service. Customer service is through the roof and the job was done in a quick and efficient manner. Definitely will be bringing my car back here for any and every service it needs.
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October 2023 by David Pohl
I always get the best service with the best prices around. B&B has expertly worked on my Infiniti, Jeep, VW, Lexus, and of course BMW. This time it was a radiator replacement on the Infiniti. Done exactly as Ali described and the car was returned better looking than when dropped off.
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October 2023 by Levi T.
Leaving this review here for all customers to carefully consider. I recommend ALSO checking out the other Yelp reviews and the Google reviews from some of the customers.IF I remember correctly (EMPHASIZING on "IF" here), based on my own observation of this place, during March 2022 or April 2022 or somewhere around there, I noticed that:--- The site manager Ali often asked the employees to take the customers' vehicles to a nearby shop in Lomita called Lee's Tires for alignment on the customers' vehicles. I THINK the other customers did not and maybe still do not know about this, so MAYBE Ali asked the employees to keep that a secret from the customers. I'm NOT SURE about whether or not he's still asking the employees to do this nowadays and about whether it's common for an automotive shop employee to take customers' cars to another shop for alignment, but if you ever visit this shop, PROCEED WITH CAUTION, ASK ALL THE QUESTIONS that you may need to ask, and BE 100% CONCISE / SPECIFIC about what services you'd like to have done on your vehicles.--- Ali DISRESPECTFULLY and UNNECESSARILY raised his voice a little bit at one of the visitors, who was simply asking about the SMOG check shop next door. I don't remember what he specifically said to the visitor, but I remember him raising his voice a little bit at that lady, which was COMPLETELY UNPROFESSIONAL and CONTRADICTING to how he always told me that we all must be professional at all times.--- Ali also confused himself. I remember he asked his Asian employee to come up with a list of parts but then later asked that employee why he didn't create another document. I don't remember what that other document he mentioned was, but I remember witnessing that occasion.--- Ali also told his employee that he ONLY ONE MINUTE to use the restroom and MADE A BIG DEAL out of a tiny problem of the bathroom mirror having only a few wipe marks, even though the mirror was STILL CLEAR after it was wiped. I'm not sure why he mentioned one minute of bathroom usage and made such a big deal about the bathroom mirror, but based on my own observation, Ali might've been thinking that the employees at his shop must work until death, achieve perfection (NEWS FLASH: There's NO such thing as perfection if that was what you were looking for!), and disregard their own personal health and self-care to cater to his CONTROLLING MICROMANAGEMENT (yes, "CONTROLLING" and "MICROMANAGEMENT" in the same sentence, that's how severely toxic the work environment based on my observation was). Ali, your employees are HUMAN BEINGS, NOT slaves or machines.--- Ali is also AFRAID of negative reviews and had the audacity to ask one of his friends or other employees named Bob to call that former Asian gentleman to remove the negative review from Google. If you're such a weakling who cannot even face your employees directly, then you need to FINALLY START working on yourself and STOP BEING SO INSECURE ABOUT YOURSELF. Your micromanagement of your staffs is the reason why you have lost countless people, yet you've NEVER LEARNED.
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September 2023 by Maziar M.
When it comes to cars, you need people that you can trust 100% because you never know what is really going on behind the scenes. To me, Benz N Beamers is that place. If they tell me this is the problem and this is the cost, I just need to tell them to go ahead and take care of my car because I know that I can trust them, and I am getting a very good service at a fair price. For the last few years, I have done a lot of different services such as breaks, oil change, coolant system, suspension, struts, alternators, and batteries for my Toyota and Nissan at this place and I have always received superior customer care. Thank you all for the good service. Thank you, Mr. Ali.
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September 2023 by christine DL
Prompt service, positive attitude, courteous and professional. I recommend Benz and Beamers over all others. Ellie was honest and thorough when explaining the issue in our vehicle. The staff were very friendly as well.The sparkling clean powder room and office lounge is so welcoming...first time that we have experienced such a luxury in an auto repair shop... and a cute garden full of veggies on the side... !!!Thanks for the positive experience!!!
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September 2023 by Robert Frumkin
8/25/2023I have a 2014 BMW 435i with 68,000 miles. The car recently has required a substantial amount of work, and I took it to Benz and Beemers. If you want auto repairs completed by people who really care about their work, this is the place. Ali, James, Brieanna and all the crew will do their best to get the job done to your satisfaction. Ali followed up with me after the work had been completed to make sure all was working correctly. Forget about going to the dealer for repairs - all the dealer ever did for me was charge me two to three times as much and send me on my way. As long as I have my 435i, which I enjoy very much, I'll be back at Benz and Beemers for all my auto maintenance. Forget the rest, Benz and Beemers is the best!
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September 2023 by Steve A. Caceres
I visited Benz'nBeamers on 9/18/23 and had a very pleasant experience. Good communication, easy to understand the scope of work and cost associated with my repair. I will return for future visits without hesitation.Thank you!1987 735i E23.Service: Vehicle Inspection
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September 2023 by Christine D.
Prompt service, positive attitude, courteous and professional. I recommend this company over all others. Thanks for the positive experience.Ellie was a delight. The staff were very friendly. They even cleaned our car better than the car wash nearby.... Also, keep growing those beautiful herbs and veggies!Thank you!
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September 2023 by Joy P.
I really wouldn't go here. They gave us an estimate for $10,000 worth of "issues", saying we had to get it done in 6 months. In the meantime we took it for an engine light and the maintenance light was on for the oil change and they didn't even fix the basic maintenance things. They were so concerned about all the things needing to be done but they don't even change the oil? It was so weird. When I questioned them about that, the answer was, oh you wanted us to do the maintenance too? After we paid over $1000 for them to deal with something else. We liked the convenience of this shop being close by but it's not worth it. We took it a little further away to a friend who has a Benz shop and our friend told us nothing they said was wrong was wrong. At the very least, get a second opinion. The office is very clean.
