-
October 2023 by Miguel Salazar
Terrible,horrible, rude service experienceof my life!!!!!!! customer service sucks at that location. Waste of my time !And they say stupid numbers of how much it could cost. I dont recommend!!!!!Don't bother calling. They will just waste your time. Never again
-
April 2023 by Rodrick S. Shannon
Quality work
-
April 2022 by Roger G.
I would give this negative stars if I could. I called with a simple question about my car and if I could get a quote. The owner then, unprompted, starting to belittle and berate me. I'm not even kidding. Incredibly condescending. I've never experienced anything like it. I know old car guys are insufferable in general but I've never experienced anything like this. For the love of god if you're thinking about using this shop please use literally anyone else. Strangest phone call of my life.
-
February 2022 by esther coladi
What a horrible experience customer service sucks at this place. Hopefully I find where Alec works at.
-
September 2021 by Jeff B.
The many many liars who gave this business high stars are all LIARS & CONTACTS with the owner Chris Braun who is the cruelest, angriest, trouble-maker I have ever spoken to in my life. Every time I call...this jackash raises his voice at me, and tells me off like no one in my life. You must be a glutton for punishment to take Braun's BS, hate, & anger-mismanagement. Braun needs to close his shop and attend 10 years of anger management. I dare anyone to check out my opinion. Braun is the angriest nut-ball on the planet. It will take 5 to 10 seconds to get Braun screaming at you. TRY IT! Call this idiot. They could make a TV reality show displaying Chris Braun's hysterical behavior on the phone or in person. YOU ARE EVIL BRAUN. Is Charles Manson a relative of yours man?
-
March 2021 by Pierre Hoffmann
I took my 2005 Chevy 2500HD 4x4 crew cab long bed to Brauns and they replaced my motor with a new Chevy crate motor, still runs GREAT! I recommend them for any custom work too, I have sent many of my customers there.
-
September 2020 by William D Uphoff
A great Business in this city of Lomita that Highly recommend
-
September 2020 by Robert H.
Stellar reviews next to devastating reviews make you wonder. Sorry to hear that some are so pissed off and go on forever. I stumbled into this shop right off the street because it looked so cool. Chris immediately pointed to the $145 hourly shop fee on the wall as if that would send me running, he was clearly very knowledgable so I too a risk. Bought my '55 T-bird in 2017, a great original survivor but neglected. The previous owner left lots of differed maintenance including a severe oil leak in the main seal. Chris dialed in most every issue, yes he charged a small fortune, but the car runs perfect and I am thrilled! Car does not leak a drop, cold starts on first or second turn every time, idles smooth and goes like a rocket! Everything you own, owns you. If you want to save money drive a Corolla. If you want to experience the joy of rolling around in a 65 year old classic that runs like a dependable daily driver you will need professional attention and that costs money. Chris showed initiative fixing everything to exacting specs. He is not so much a people person. I used to work with a friendly shop at $95 per hour but they always took too long and never really got it all done. I like working with Chris because he does not pander or even seem sympathetic to your sticker shock. He is straight up that the work is expensive and gets the job done right. I found him to be an honorable man. I would rather work with a highly qualified mechanic with a rough demeanor rather than a well meaning shop that is out of their depth. I did not go there to make friends, but I feel like maybe I did. I will continue to work with Braun.
-
January 2020 by Robert F.
Started off at $3000 ended up $7700. He asks for large deposit before he even starts on the car or even gives you a slight estimate. Charged me $4800 to change my compressors and to find air leak on my air ride. Car still leaks air. It costs $4500 to put in a whole new air system from scratch from the most expensive air ride place. It seems he charges hourly as long as your car is sitting on the lift even if they are not working on it. He also charged me $685 to do a trans service and it still leaked after. I Drove it around the block before I took it to him transmission shifted fine. He serviced the transmission and car wouldn't shift after and still leaked. I had the drive shaft worked on. Charged me over $1100 for that. So $1000 in parts. $6700 in labor. Ripping hard working people off. WTF Hard to find honest people anymore. You can't say anything to the guy after he has your car. Really nice guy the first day then say good buy to nice guy. Can't prove him wrong. His office manager great guy though. Thanks for the ride home after I spent all that money and had to leave it for longer period of time.
-
July 2019 by Jesus F.
Extremely rude. Called to get a quote or more information on getting my Chevy 350 tuned, gave me really rude answers and tried belittling me. This place is not getting my business.
-
March 2019 by Dr. F.
I had heard about "some shop" over on Narbonne and I happened to be in area so I stopped in. The garage is loaded with roadsters and classics so the guy obviously knows what he's doing in restoration. Chris was more than happy to give up his time to talk and look at some pics about my particular restore job. He was detailed, walked through what the job would take and created a budget of my expectations. From that I could make a decision to go or blow. Thank you Chris, you probably saved me a crap load of money.
-
October 2018 by Trenton Gulley
Called to get an estimate for a clutch installation on my 2010 Camaro. Told me they don't do price quotes over the phone. What kind of business turns away customers? Whats the point of even having a phone number to call you guys then? Definitely not driving in traffic from Huntington Beach for a quote after that phone call experience. I was even going to get my car tuned and dynoed with you guys. Bad business.
-
October 2018 by Randall Knerr
This is a great place Chris is the best
-
October 2018 by Bryan D.
Chris is the biggest d******* I've ever met. The very first time I called his shop, he was very rude and belittling to me. Because of that I wrote a bad review about him on Yelp, which he had me replace with a good one before he would touch my car. After talking to some people I decided to give him a chance, boy what a mistake that was. He tried dyno tuning my car and adjusting the timing and carburetor to make it run better and I was charged over a $1000 for this. When I picked the car up, it ran horribly it was hard to start, backfiring through the carburetor, and running on when I shut it off. I let him know this the next day and he said bring it back on Thursday and we'll fix it. I called him Thursday to make sure he could do it and he told me he didn't have time and for me to wait until Monday morning to bring it in. It's Monday morning now and Chris says I can drop it off at 1030 but it won't be fixed today after taking my money and putting me off he just became arrogant and rude again. Chris once again your attitude has hurt your business, I will bad mouth you and your shop to anyone that will listen. Even though I paid you in full, I refuse to bring my car back to you . You're a complete a****** Chris Braun.
-
October 2017 by Worlds Next Supercar
Brauns is an incredible place. They work hard and do good work to be able to stay in such a challenging business this long. I have read the comments left by other complainers and laughed just knowing that they are full of BS. Get real, this type of work is excruciating, time consuming and very detail oriented. The Porsche guy really cracked me up and actually made me upset for leaving a one sided comment. Sounds like he would just appreciate the judgement laid down on Brauns to have less stars on a perfectly good business. Just for being in this type of business and maintaining the cruel people that just want to destroy your reputation can really suck. Bottom line is Brauns does excellent work and has hundreds of cars and satisfied customers. Hey pompus Porsche boy, give it up. I can hear your attitude in the comment and know what type of whiny little complainer you are. Take your car to a Porsche dealer and see how far 2,000 dollars gets you. Thanks for the laugh !!! Brauns hard working guys in a tough business. Hundreds of satisfied customers. Don't read the stars if they are lower than 5.
