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November 2023 by Zay Colin
Horrible called in and they were lazy and said try somewhere else. Trash place I’ve heard bad things and was confirmed today
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October 2023 by Manila Malaepule
Great service and great people that work there, would recomend them to anyone in the area. Even when I lived out of the area (valley I would always come to them for my services and tires for my car, that's our much I trust them to take care of my car, they're great people and have become great friends.
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October 2023 by Paul Andrews
Super fortunate to have these guys just down the street. Great service, fair price, and excellent customer service from Josh and AJ.
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September 2023 by Teister O.
Very professional and had my wheel alignment done in less than an hour. I haven't used their services for anything else but there isn't any reason why I wouldn't.
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September 2023 by Nicole A.
Been coming here for over a decade. Friendly staff and fast Service. Opens at 715 am on Saturday, and closes early, so u gotta be at least within the first 3 people to arrive.
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September 2023 by Judy Chang
It's only a tire shop so don't get anything else done except buying tires. They do not know brakes whether it be pads, sensors, rotors. I've been told to change pads multiple times at 8,000-12,000 miles ultimately because they could not stop the hissing, squeaky noise from brakes and rough halt and cranking noise. Unnecessary rotor change as well because they could not fix the squeaky noise which started immediately after the install of new pads. Also squeaked and cranked immediately after new rotor install. Took it in 6 times in an 11 month period for squeakiness which never stopped. They repeatedly sprayed and machined the rotors which apparently damaged them further. They will not acknowledge neglect. Both manager and attendant told me multiple times that squeaky noise after an install is normal, and should go away in a week or two after they "spray" something. I returned again and again and they repeatedly told me it'll go away eventually and that absolutely no damage is being done to my parts. Yes, it's "family-owned" but not family-operated. No one there to take accountability.If you leave a bad review they'll respond w their standard "call us and we'll make it right" but it's the same manager at the shop.
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September 2023 by Sue
AJ and Nick were awesome!I appreciate their helpfulness and professionalism.Thanks gentlemen!
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September 2023 by Sue C.
AJ and Nick were so helpful and wonderful!Thanks gentlemen; I appreciate your kindness and professionalism!
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September 2023 by Jessica Levy
The couple of times that I have been here has been nothing short of amazing. Honestly, AJ's customer service alone should be the reason to bring your car in for service. I will definitely be bringing my car here for service in the future - I didn't realize they did more than just tires. Found my spot.
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August 2023 by Nestor Eligio
Great service. Got help from the front checking a tire that had a nail. They check it didn't need a fix or new tire. They offer to fill up my air and I left a small tip. Great customer service ?
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August 2023 by Joesmark3
I paid for an alignment, and I was also charged $30 to rotating one tire. To top it off, they didn't take directions properly. They dismounted my spare tire from under my truck instead of installing the one in the pickup bed. They failed to put the spare back together and left it in the back of the truck with the other tire they were supposed to install. They also left my trailer wiring disconnected, causing a warning light to go off on my dash . When I returned, the advisor informed me it would be a four hour wait to fix their mistake. I have twenty plus years of automotive experience and would have never told my customer that. I'm seriously disappointed with my service and will continue to disregard this establishment to friends, clients, and colleagues.
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August 2023 by Celeste Garcia
Very good service. Attended me quickly everyone was polite . And extremely fast service. Thank you to the amazing staff.
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August 2023 by Robert C.
Closed on weekends!! Really! That's when you have time to do maintenance on your vehicle.Bad business practice if you know what I mean. Prices are decent but again closed during weekends!! It's not helpful!!
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August 2023 by Judy K.
They broke my brake sensor while installing brake pads because they carelessly left the harness dangling in a zip tie rather than hooking it back up correctly which ended up rubbing against the axle. See pic. but they sent me elsewhere to fix it because they don't do such repairs. Cost me $200 and they will not take accountability for it even after i gave them multiple chances thru phone calls and visits to offer me a reasonable remedy. I was told to change front pads, front, rear rotors and rear pads (rear multiple times) at only 8,000-12,000 miles because they could not stop the hissing, squeaky noise from brakes which started the day they installed new pads. Was told consistently for 9 months that squeaking is "normal" and that it'll eventually go away. Also Unnecessary rotor change which resulted in more squeaking which started the minute i was driving out of Lee's. Manager told me to wait it out. Took the car in total of 6 times in an 11 month period for squeakiness which never stopped. They repeatedly sprayed and machined the rotors which apparently damaged them further. They will not acknowledge neglect. Both manager and attendant confidently told me on multiple occasions that squeaky noise after an install is normal, and should go away in a week or two after they "spray" something. Brakes also halt very roughly and makes a cranking noise. I returned again and again and they repeatedly told me it'll go away eventually and that absolutely no damage is being done to my parts. Now they "offered" to charge me $900 for new factory rotors at wholesale price plus new pads when my already- new rotors are only 1,000 miles old.
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July 2023 by Fetu-Ao Alailima
Customer service is top shelf. Keep up the great work guys!?⭐??