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October 2023 by Gloria Arganda
Staff are always helpful. They are pleasant on phone as well.pharmacist happy to assist and explain questions regarding a medicine that you need answers about. The staff in pharmacy are friendly. They are very busy at certain times of day are still friendly always acknowledge a person. I like my pharmacy
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October 2023 by David Pick
Web site for Covid 19 vacination sowa nor work. I have call the pharmacy and they can not taake reservations or know why the site does not work.
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July 2023 by Anna Covarrubias
GREAT SERVICE & QUICK, STAFF ARE 100% plus
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June 2023 by Linda Doty
I had all my prescriptions transferred to Savon. When they were transferred Savon filled all of my prescriptions. I never asked them to fill them. We still had 40-50 pills still left. When I went to pick up what I could take since they had filled them, the young man that waited on us snuck back in one of the pill bottles I had asked him not to put in. When I called Savon the manager told me I had to take it because I had left with it. I told him I didn’t even know he had put it back in my bag and he told me the young man told him I never told him not to put it in my bag. I guess the customer is always wrong or a liar at this Savon. It’s not the cost of the pills that bothered me, it’s the fact that I asked him not to put it in my bag because I had too many already and he did anyway and then the manager told me too bad because I already paid and took it out and the fact I didn’t know he snuck it back in didn’t matter. I won’t do business with a pharmacy that does things like this. Too bad because I have gone here for years with medicine I needed right away. I changed all my other medications because we got new insurance that doesn’t take express scripts.
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June 2023 by Linda D.
I had all my prescriptions transferred to Lompoc Savon because we got new insurance that didn't take Express Scripts anymore and they filled them all when they got them. I didn't ask them to fill them. When I went to pick up ones that I didn't have a lot of I had told the young man the ones I didn't want and he had snuck one back into the bag that I had told him I didn't want. When I got home I noticed what he had done. The next day I called and the manager said I had to keep it because I had left with it. The young man also told him I didn't tell him I didn't tell him I didn't want it. The manager told me pretty much I was lying and i had to keep it. I won't go back there even though we have used them for years for medications when we needed them right away. I shouldn't have to take medications because they fill them and all I had asked was for them to be transferred. We already had so many and I was trying to be nice to take what I could that I didn't have more the 40-50 pills already.
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January 2023 by Sandra Parent
The staff is VERY professional and efficient!!
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December 2022 by Catherine Vickers (Cathy)
Pharmacy Staff are the best! Receive texts when scripts are ready plus costs. Don't like lunch closure for 1hr instead of staggering staff but I understand. Love this pharmacy.
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May 2022 by Michael G.
Too bad I couldn't give a lower score, However customer service is horrible! I wish I could remember the name of the women who first answered the phone and constantly spoke over me. Albertsons made a mistake in billing my prescriptions. They were charging a "Discount card" by mistake, which I never gave them or authorized. I called to correct the issue and have them bill my insurance, actively trying to fix the issue. They women that answered the phone was rude, talked over me, would not listen, keep repeating herself, but would not answer my questions. Once I got to the point where I knew I would start yelling and being rude, I asked for a supervisor at which point she hung up on me. When I called back, she placed me on hold over and over. When I called back again... She muttered to her coworker before hanging up the phone, "who the F... Is this guy".. at that point I called my physician and changed pharmacies. I hope you have better luck then I did... This is just my story. Sad I was treated this way trying to correct their error.
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December 2021 by James C.
I have not entered a 'one star' review for more than two years. In fact, I promised myself that I'd never again mess with such troublesome posts--since they often cause backlash from other customers or recriminations from managers/owners. But....what the fluff? I gots to do this because I've grown to hate Albertsons. About two weeks ago we planned to make a L A R G E grocery purchase at Albertsons, utilizing one of their 10 percent off coupons that you get from the pharmacy after taking a vaccine or booster shot from them. One item that was central to our purchase was a ham that I'll be cooking on Christmas Day. So we bought the ham-- which was an advertised deal at something like 88 cents a pound-- but when I got home I discovered I was charged more than 3 dollars per pound. I had picked up a "Signature Select" ham instead of a Cook's ham. The signage was unclear although I took my ham from the sale area. The difference in price was around $23. The ham I SHOULD have gotten was less than the error! So, fast forward to a few days ago when I planned another big grocery purchase centered around using a bunch of their "just for U" digital coupons. What a joke!! I used their self-checkout lane for the first (and last) time and it was a nightmare. Instead of getting a two pound chunk of cheese for $4.88 like the pricing sign on the self indicated, I was charged the full, non-sale price of $7.50. Also, some items rang up double and this was unnoticed by me and the helper-checker. So I got royally screwed again. And do you know what happens when you call the store to talk to the manager? The line just rings and rings and rings. Customer service is nonexistent, their digital coupon system and smartphone app sucks, there are never enough human checkers working, and their self-checkout stations are the worst I've experienced at any store ever. Don't shop at Albertsons; shop at G. O. or Foodsco.
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August 2021 by Angela C.
Customer service here used to basically suck. There was one of two nice cashiers and people who stocked stuff. Now that VOND closed and their employees filtered in customer service has improved immensely. The rude people still work there but you can avoid them! (Yay) Also now there's a sushi section with fresh sushi in the deli. It was excellent restaurant quality at first. But now I think they're pushing them to make and sell a certain amount and it's not quite as nicely presented so it doesn't sell as fast and ends up not as fresh overall but it's still REALLY GOOD overall and I highly reccomend it if you want sushi without going to restaurant. There's quite a variety of rolls and a few other things like egg rolls and pork buns,
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July 2021 by Stacey D.
I use to love Albertsons before they brought over the employees from Vons. I AVOIDED Von because of the employees. I now get dirty looks and attitude from the the older lady working in the deli area. Her name starts with a Dr or Da. She is rude. I miss the Albertsons crew. They knew you by name and treated you like family. Now not so much anymore. I hope things change for the better or like it use to be.
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June 2021 by D S.
So I go in the Albertson's Lompoc about an hour ago to look at some sushi in the deli case and there's an employee hovering on me like some sort of troll. Really bothered me. Thought apparently I was going to steal something because I'm almost 50 years old have a beard and I don't know I feel I was profiled and this Punk kid in the deli section would not leave me alone I told him to get the f*** away from me. Continue to check out with my items got back and decided to call the manager and complain he didn't have a clue what I was talking about, told him look at the cameras I will never shop in that store again. I will go to Bargain Outlet Market whatever. You suck! And the nerve to treat a customer that way after Vons has been shut down and all Vons customers is going there is inexcusable.
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June 2021 by Taylor F.
Jerri Beth is the bomb!!!!!!!!!! Always friendly, helpful, and knows her stuff. Bummer that this is the only decent grocery store in town.
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May 2021 by Stephanie R.
I've never been to a place with such a rude employees I literally went in to buy some shrimp from the seafood area and a gentleman help me out the gentleman looked at me and said just get the shrimp in the bag and I wanted the shrimp that was not as frozen because I had to cook fast and he's like it's not that hard you put it under water and you're fine and I asked him was like I thought we were allowed to choose our food here he's like just get the bag you're getting more..what's the whole point of having employees back there if they don't want to even help us out ..
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March 2021 by D W
Great people. Couldn't be nicer.