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July 2024 by Adam Leierer
Att are some thief’s and have been stealing money from customers for years now they basically stole money from my wife’s account even tho we don’t have service with them anymore so everyone do yourself a favor don’t go to att for phone service because they are terrible I recommend either Verizon, T-Mobile or sprint
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June 2024 by Fernanda
great store I love it!! everyone is so hopefully!
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June 2024 by Jessica Maushardt
Very Great Staff and was quick to help set me up with service
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June 2024 by Garrett Stewart
Salesperson lied to me multiple times. I told him I wanted to get another Motorola phone, they are cheap and I'm familiar with the design. He told me att no longer uses Motorola. I tried a Samsung after 2 weeks I still hated it. He said if I was unhappy I could return the phone for free within 14 days. I went to return it and they are trying to charge me a $55 fee. Save yourself hassle go directly to att website for purchases.
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February 2024 by Diana Ornelas
I just want to know whos is the manager here this store the person to work tuesday his nama Jacob he has bad customer service my daughter went to get a sim card for her phone because they didn't send it one my daughter was in the phone when he was very rude with her she went with my husband he dosen't deserve to work there i went today to ask him why he was so rude with her i ask for manager an the phone number he give me the store phone number so i want the Manager phone number he told get out of my store please his store i think the have to have people more professional and kind with customers i hope the manager see this i want to talk to the manager.
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January 2024 by Scott Kingsbury
No waiting. I had a problem with my Samsung S22 phone. The nice woman looked up my account and told me that I had insurance. She instructed me on how to start a claim, which I did on the phone from the parking lot. Before the sun was down, I had an AT&T tech come out to our house with a replacement phone. He got me all set up and I love the new cellphone! Superior customer service!
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December 2023 by Margarita Boles
Made an appointment for 6pm and I arrived 15 minutes beforehand, but the doors were locked which surprised me. The lady next door said a member was inside because their car was parked closeby. I waited for 25 minutes with nobody there to unlock the doors. Another customer arrived but they left after a while too. Severely disappointed that my appointment was confirmed and nobody was in the store. Period. I drove to the Santa Maria location instead, 30 minutes away. Lost a fat chunk of time. I do not recommend coming to this location.
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October 2023 by Laquetta Alston
Employees are very knowledgeable, professional, and helpful!
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September 2023 by Laquetta Gregory
Employees are very knowledgeable, professional, and helpful!
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July 2023 by Samuel Rudolph
As a tourist from Europe I needed immediate help because some other AT&T store screwed up selling me a prepaid plan. Staff at Lompoc gave their best and saved our day. Thank you!
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July 2023 by Rosa Ramirez
New phone help
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July 2023 by Rosie Ornelas
Andy with Lompoc, CA store provided excellent customer service! Took care of all of my questions and needs during my visit.
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July 2023 by Nuke Gang
I went there to get a phone didn't have 2 of the options I wanted in stock and when I I finally was going to lay for it I swiped my card and it got declined twice but after I authenticated the transaction they typed it in manually and it went threw to fin out it was charged 5 times andd in the middle of setting up my at&t account we couldn't set it up. Nor did we ever finish setting up my account. An to this day I haven't got the phone
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July 2023 by Daniel
No help at all once you are in. Went to the store three times, left my information with them three times, all three times I was told I was going to receive help and got nothing. Now I'm stuck without the $800 trade-in credit I was supposed to receive.
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March 2023 by Fernando Zavala
At&t costumerReliable servicesUnless a icbm lands on us were all good,thru weather,floods,power shortagesGood productsPriceyGet what you payFor.
