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November 2023 by Tyler S.
Been with Chase for 10 years the Lompoc branch is great Airam always helps me out she is knowledgeable, friendly and efficient. Plus the ATM is always up and running.
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October 2023 by Jade Brice
I’ve been with Chase since I was 18. My daughter just turned 18 and we went to make her a bank account…banker left early today and they wanted her to make an appointment? They just do not want business….
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May 2023 by Danny Nunnelee
Excellent service as I was cashing in savings bonds.
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March 2023 by Caribbean Zach Wawrzyniak
Having the same problem as Jody below. No one will answer or call back.
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January 2023 by Cris D.
Their back end service is horrible! The left hand dont know what the right hand is doing. They have a million excuses they are hoping you just give up and forget about the money they said they would release my cousins money if they got a copy of her ID well they got a copy and now they have a million excuses to not release it.
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December 2022 by Jody Morgan
Opened accounts in 2011. Moved out of California in 2016. Tried calling the Lompoc branch manager Ronald Anderson but he doesn't answer his phone and doesn't respond to messages. Unfortunately, I have found this "customer service" at the local Omaha branch also. Mr. Anderson said he would take care of a deposit box that was never used and refund the $70 billed to my account. He won't answer or reply to messages left.
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January 2022 by Nancy R.
Great tellers! Friendly. Always able to help.
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July 2021 by Kianna Silva-Jara
Thank you for all your help Jennifer!
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June 2021 by T Meister
The Manager named Ron Anderson was extremely helpful & with Positive attitude! Best banking experience ever!!
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March 2021 by Simone Jackson
Thank you so much to Sandra for such a fast and friendly transaction. I think ive been to her window one other time since banking with Chase and she was so nice and helpful both times!
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September 2019 by Jonathan Schneider
They are friendly in person, but have never answered phone calls and won't follow up if I ask for a call back. The review on Yellow Pages (the only one, by John C) was spot on. They are always gone and if they say they will have them call you back...
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June 2019 by Alan A.
This bank is a mixed bag. A certain individual of authority is unkind and a bit of a witch. The regular employees however are very nice and one in particular treats me like gold. It is because of the regular employees and that one special employee that I remain with Chase. They could use a better higher up individual and I will contact corporate about that.
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February 2019 by heidi Clark
There is usually a wait - but the staff is so incredibly friendly and do whatever that can to help!!!
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October 2018 by salvador perez
Excelent staff
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April 2018 by Tina Snell
Great bank friendly service and fast
