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March 2024 by Randon M.
the staff is so friendly! especially Alyssa. shy shy is ok jk she's great too but Michael really holds the place together
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November 2023 by David P.
I am always impressed with the quality of member service I see when I walk into the Village office of the Credit Union. I am always acknowledged when I enter the door as is every other member who comes in, as we are assured someone will be right with us. The staff is always prompt, courteous and helpful, always ending the conversation after each transaction by asking if there is anything else they can do for me that day. It us a ple visiting this office.
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July 2023 by Justin Schmidt
These people tried to steal 2250 from me, I wouldn't work with them again in a million years. Took me hours to sort it out. Management rude, and lacks any knowledge of their systems at all.
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June 2023 by Steve B.
I've been helping my Father move away from Lompoc and part of it was removing valuables from a safety deposit box, requesting two months of bank activity for purchase of a new home, and a wire transfer for money from the sale of the home in Lompoc. At every turn our efforts were thwarted by CHCU. They refused to allow my father to use the restroom while we were emptying the safety deposit box, which was the only time my father made that request in the almost 50 years of banking there. Dad requested two months of account activity that would include his name and account number, but all CHCU would send is a partial list with most of the account number hidden. When my Dad called to request a wire transfer to his new bank in a different state they wanted signed and notarized requests to have the transfer. Then they had to be sent by snail mail and could only be received before 12:30 in the afternoon or be kicked to the next day. The whole process would take a week to two weeks thus negating the purpose of a wire transfer. Dad had to write a check and wait 10 days because that was faster than CHCU wire transfer policy. This is one of the worst banking institutions I've ever dealt with and I'm glad I cancelled my account there decades ago. You should bank almost anywhere else.
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April 2023 by Gabe Samaniego
Monica helped me with my car payment and as always super friendly and great customer service.Thanks
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April 2023 by Paige MacLeod
Monica was exceptionally competent and provided great customer service while assisting me with opening up a CD account with $75,000.
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April 2023 by Jacob and Joseph Samaniego
Monica helped me with my car payment and as always super friendly and great customer service.Thanks
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April 2023 by Paige Batson
Monica was exceptionally competent and provided great customer service while assisting me with opening up a CD account with $75,000.
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March 2023 by Larry Skahill
Michael (Vandenberg Village branch) was a tremendous help getting me registered, up dating contact info and issuing new card.
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March 2023 by LIZ BATES
Michael was very efficient, friendly and an asset to your organization. I have interacted with him on many occasions and each time he has been Top Notch!
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March 2023 by william rusnic
Yvonne was exceptional, knowledgeable and very helpful in updating all my trust info.
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March 2023 by Catherine Reardon
Excellent period!
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March 2023 by Landon Galvan
Velinda in the village very kind and a great help!
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December 2022 by Debra Trezza
Teller was very helpful and gave us her number to follow up in case there were any problems. We have been members for a long time and for have been quite satisfied with their services.
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January 2022 by Michael Hart
Terrible organization. Was very good years back, but have gone down hill for the last 5 years. Terrible customer service, due mainly to young illtrained middle management , who seem to be in competition to see who can be the rudest.
