H&R Block provides quick and friendly service. Taxes are usually done efficiently and accurately, without mistakes. Staff are described as kind, courteous, professional, cool, and outgoing. They break things down in a simple, constructive way and give pointed advice. However, there can be significant software hang-ups and delays, with some returns taking weeks to be resolved and sent through, even while new clients are being helped.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee