“I went in a couple weeks needing a new phone and a new provider. I had a lot of questions to ask before making a decision. The reps at the store were very helpful and were able to answer every question I threw at them. I highly recommend this location and the service has been excellent since I have been using it.”
“Cynthia at Xfinity was truly incredible and made what is usually a stressful process feel easy and actually positive. She helped us return equipment, fully understand and navigate our internet bill, and walked us through every option without pressure or confusion. Cynthia also transferred two mobile lines for us and explained how we qualify for one line free for an entire year, which alone was a huge win.
Because of her knowledge and attention to detail, we are now saving over $200 a month between two cell phone lines and cable. On top of that, she found and applied multiple specials for us, including promotions that came with free Apple Watches, which was such an unexpected bonus. She took the time to make sure everything made sense and that we were set up for long-term savings, not just a quick fix.
Cynthia was patient, honest, and genuinely helpful. She clearly knows her stuff and actually cares about helping customers get the best value possible. If you have the chance to work with her, do it. She made a huge difference!”
“There so nice. Im a citizen of this first world privilege lifestyle. Where five minutes is too long to pay a bill. So i walk into T -mobile. With a bad attitude explained my reason for my being there. And they say no.! I get infuriated. But then they say we’re just kidding. Excuse the details, just trying to paint a picture, of how they could have not been joking and refused to help. Instead they defused my madness. And i
Appreciate that. It’s called grace got patience instead of being rejected or refused any help which is there right. God bless America”