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August 2023 by Nicole M.
I will start by saying that I have a Michael's addiction. I love arts and crafts AND I love a bargain. I saw about 3 employees close to closing. It seemed like every time I needed something, they were available. When they didn't know an answer to my question about a particular item they spoke with another employee who could. I knew they were close to closing and tried to hurry and rush out but they repeatedly told me to take my time. Although I appreciated that, I left as soon as I could because those types of customers infuriated me when I worked in retail. I will definitely be back because they always seem to have great sales and discounts.
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January 2023 by Madeline K.
I usually try to keep my reviews very positive but unfortunately I've had one too many negative experience at this business and I feel my complaints need to be heard. The staff here can be a bit rude. Several times we've needed to take my handicapped sister to the restroom. They've denied us access to the PUBLIC restrooms almost every time. We cannot figure out why. They just say the restrooms are closed and don't offer any reason. Also, the staff doesn't honor their advertising. Two or three times I've gone to be something that was on "sale" and then it rings up regular price. I have a college degree and graduated at the top of my class. I can read a sign. Either Michael's has very misleading advertising or the staff have no idea how to place a sign. I refuse to shop at this store anymore. Spend your time and money elsewhere.
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July 2022 by Yourlocal L.
‼‼DONT GO HERE‼‼ Terrible management had the manager follow me around the store since I'm brown and when I dropped something on accident he kicked me out!!!! Absolutely unacceptable, Everything is so over priced one marker for three dollars??? No thank you. ‼‼Definitely not coming again I don't recommend it‼‼
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April 2022 by Mary W.
I recently had several nice prints and a certificate custom framed in this store. I have gone here on previous visits to have photos custom framed and they have always done a beautiful job! This time was no exception. I took advantage of their 60% off sale, which they frequently have. My certificate and prints turned out beautiful, and are a wonderful addition to my home!