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June 2023 by Linda D.
I had all my prescriptions transferred to Lompoc Savon because we got new insurance that didn't take Express Scripts anymore and they filled them all when they got them. I didn't ask them to fill them. When I went to pick up ones that I didn't have a lot of I had told the young man the ones I didn't want and he had snuck one back into the bag that I had told him I didn't want. When I got home I noticed what he had done. The next day I called and the manager said I had to keep it because I had left with it. The young man also told him I didn't tell him I didn't tell him I didn't want it. The manager told me pretty much I was lying and i had to keep it. I won't go back there even though we have used them for years for medications when we needed them right away. I shouldn't have to take medications because they fill them and all I had asked was for them to be transferred. We already had so many and I was trying to be nice to take what I could that I didn't have more the 40-50 pills already.
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December 2022 by Google user
Everyone is GREAT! and they really work as a team to make sure that even when it's the busiest and the line is long, I've really never waited that long.
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August 2022 by Sandra Parent
Everyone is GREAT! and they really work as a team to make sure that even when it's the busiest and the line is long, I've really never waited that long.
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May 2022 by Tim Woolever
So much better service and stock/supply than others including Walgreens.
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May 2022 by Michael G.
Too bad I couldn't give a lower score, However customer service is horrible! I wish I could remember the name of the women who first answered the phone and constantly spoke over me. Albertsons made a mistake in billing my prescriptions. They were charging a "Discount card" by mistake, which I never gave them or authorized. I called to correct the issue and have them bill my insurance, actively trying to fix the issue. They women that answered the phone was rude, talked over me, would not listen, keep repeating herself, but would not answer my questions. Once I got to the point where I knew I would start yelling and being rude, I asked for a supervisor at which point she hung up on me. When I called back, she placed me on hold over and over. When I called back again... She muttered to her coworker before hanging up the phone, "who the F... Is this guy".. at that point I called my physician and changed pharmacies. I hope you have better luck then I did... This is just my story. Sad I was treated this way trying to correct their error.