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May 2023 by Sarah S.
This place is the pits The staff is so unprofessional especially in the self checkout department. The young girls that work there make you feel like you're stealing what a unpleasant place to shop especially when I'm spending a ton of money and it's paying their hourly wage. This has happened on many occasions The manager at this location is horrible he follows you around like you're a thief I'm a Air Force mama and I work hard and I don't need to be treated like this I'm here temporarily and just because I don't have my uniform on don't make it okay for the manager to follow me around Walmart and make me feel uncomfortable. I've chosen to take my business to Santa Maria hopefully the upper department sees this and could address this to the Lompoc manager thank you for reading.
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April 2023 by Yuribeyda G.
I come to live in Lompoc 2 days ago and decided to chop for some items for my home. Here at Walmart I need a Roku control for my t.v saw someone working on the electronics department ask about the Roku controls the lady said yes their over here and there in promotions for only $5.00 each I told her gave me 2 then. We got to the register price come up $43.10 said Oo there not in promotions anymore I said but you tags said $5.00 she said all give you %10 I said ok buy I only want 1 .. I stared explaining if that tags said $5.00 then there $5.00 she stared arguing and said you can shop an another store she said I told her your only employees I can shop here anywhere else. Talking with no stop told her give me my control I already paid por it she was talking and with my stuff on her hand the only ting that I want it to get out of the department as soon as I can . This other costumer herd the argument she said this lady always treat people like shit your not the only one. So sorry your being treated that way . I told her first time being in this Walmart and being treated like shit. I will never forget this day and will avoid coming to this Walmart. I had a better experience in ross.
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January 2023 by Jason P.
Need some ppl skills. Spend over $1,000 a month there to get treated like crap by most (not all) of the employees. I get Customer service is a hard job, but this place is ridiculous.
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December 2022 by Napoleon B.
It's annoying that you when you leave you have to show your receipt At the end. I'm so not used to doing it at any other store that I shop at that I normally automatically throw it away. I have to constantly remind myself not to do that at Walmart. Today at three my receipt away and the guy said I had to go back and find somebody to vouch for me to prove that I paid for it. I Guess Walmart just assumes that everyone that shops there is a thief. I try hard not to support Walmart but It's one of the only places in town to shop.
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October 2022 by Keigh F.
I love walmart lompoc, i never had issues with payment, or phone buying-i did bought a phone for my mom, a prepaid one, she's from the philippines, they gave her one right away, its a prepaid not postpaid.. i am pretty sure that this is one of the best I've been.. goodness i went to the one in del amo and other places around torrance.. it was badddddd
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October 2022 by Linda D.
BE CAREFUL WHEN PAYING YOUR BILLS AT WALMART IN LOMPOC!!! I paid my PGE bill and the cashier took my $315 and put it on someone else's account ( could have been a friend or family member for all I know) and when I called to tell them what happened, all the manager told me was that I should have checked my receipt before I left because they dont do anything about things like that.
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April 2022 by Nicholas S.
Want to get irritated? Head to Walmart where the supervisors lie and gaslight their customers. Where sociopaths on staff are fully in stock, unlike any products you wish to purchase. You want the self check out to actually accept your payment? Nah can't have that. Plus many other treats you never wanted. If you need to complain about how you are/were treated there, the store number is 1989 and the corporate office phone number is 1(800) 925-6278.
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October 2021 by L P.
Kimberly ID No. V56875 sold my father in law 3 cell phones with 3 cell phone lines on Oct 8, 2021. He is a victim of financial elder abuse. Per At&t, Kimberly should have not sold him these phones since they could not verify his identity. I will be contacting the store manager about this.
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September 2021 by Danika O.
My husband who is Hispanic came here to buy baby socks and formula and two more items for our son. We are from LA and come to Lompoc often to visit our family. He used self check out to purchase everything. Before he was even able to enter his pin after inserting his visa, security was surrounding him accusing him of not scanning items and stealing. They checked his bag, saw everything in the bag was listed on the screen and let him pay. Had it not been our sons food we needed he wouldn't have even finished the transaction and just left all items there. Curious how he could be accused of not paying for all his items when he wasn't even given the opportunity to complete the transaction. Secruity had no reason to believe he was stealing when he was not walking away and didn't even have the bag of items in his hand. It was on the bag platform AS HE WAS PAYING. This isn't the first time he's been racially profiled here in Lompoc. People of color are everywhere guys! Get over it! We will never shop here again. I only wish he got everyones name who humiliated him. Probably wouldn't even matter, Walmart probably encourages this behavior.
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July 2021 by Stacey D.
I used the Wal-Mart pay for the 1st time yesterday evening. As I was leaving the store Joe asked for my receipt. I told him that one did not print out because I used the Wal-Mart pay. Joe said well I need your receipt. I asked how can you locate on the app. He shrugged his shoulders and continued to ignore me and told me to find it. I asked for help and he refused to get me help. Several minutes later he told me to just go in a rude tone. Later on that evening I finally found a way to pull up receipts on your app. Joe needs a lot of training on his customer service skills.
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April 2021 by Charlotte Graham
No one seemed to know what they are doing. Very confusing.
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March 2021 by Cia M.
Walmart Pick-Up Service is amazing. Great Staff and today I received my first Easter Basket in years...lol I was super surprised and they made my day! Thank you to the Crew!!!!
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March 2021 by Introverted Shopper S.
Sometimes the service is really great and sometimes it's awful. I like going there because it has everything I need. The store manager Jared is so great. He's always so helpful if we need anything.
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March 2021 by Gina S.
We usually do our Walmart shopping at the neighborhood market in Santa Maria but we come here to Lompoc because we have outdoor activities we enjoy here. We will sometimes stop at this store to buy a few things on our way home. The store has a great selection however, we are not very happy with their receipt checking policy as you leave the store. The last couple of times we've been in there the clerks at the door were kind of aggressive with us. I don't understand it. They've got cameras all throughout the store, they've got a camera for each check out in the self checkout area, and there are cameras in the parking lot. If you want to catch a shoplifter don't you think that's enough cameras to get one? I do not appreciate being made to feel like a criminal when I go shopping. It makes for what otherwise should be an enjoyable experience, to something we dread every time we shop at this Walmart. I thought in this country you are innocent until proven guilty! Not only is it time consuming to have to stop and wait in line at the door to have your bags and your receipts checked but it is humiliating. What kind of a world do we live in now where honest paying customers are made to be treated like shoplifters?Give it up, Walmart. You're pushing the loss prevention a little too far.
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March 2021 by Sean M.
Once you get past the nasty smell that will hit you hard and make you want to throw up , walk slowly and make sure where you step. Last time I was in I slipped twice. First time on a pencil the next was on garbage on the floor. Shop at your own risk.