-
November 2023 by Chris W.
Worst customer service all the time. 3-4 associates. Can't get help to busy talking. Register freezes up and all they say is I'll take people in photo and of course everyone at back of line goes over there. Cashier at register doesn't say sorry nothing or it will be a moment. Only reason I knew cause she was talking to customer it froze on. Every time I come here now it sucks. Connivence close to my house. I'll drive farther and pay more at Albertsons
-
April 2023 by Erik G.
I was there earlier and I didn't like how the cashier said he still there yes I understand there should be privacy but if he really concern maybe they should put a waiting line i don't have no problem but I Gus's he did if I really had a problem I would of spoke myself just fyi if he really concern maybe he should put a wating line but that's now how u speak for someone else
-
October 2022 by L.in. J.
So sloooow. I've never been to a slower Walgreens pharmacy in my life. Weird hours and long wait times. I stood in line for 35 minutes alone.
-
August 2022 by Rodney B.
Stephanie's a c*** always has attitude every time I ask for something she needs to get fired honestly
-
March 2022 by Madeline T.
I'm writing this because this location always comes through for me. I have brought MANY issues and challenges to the pharmacy and they solve them with ease every time. They deserve a much higher rating on this platform.
-
March 2022 by B P.
If I could give 0 stars I would to the incompetent Pharmacy Technicians. I am an out of town visitor and needed a Covid test. Looked on line scheduled a test. Saw results would be ready 24-48 hrs. This is a standard PCR test used for travel. Got my test Thurs 3/10 and the lab has yet to receive the test. (SAT 3/12@1030PM) DO NOT GO THERE FOR ANY COVID TESTING. I should have know.... first off the wait in the drive thru was horrible. The technician Joseph could not find my name on the schedule. I asked him if he needed my ID for the test, he said no, then proceded to ask me to spell my last name. Finally after some time he found it. He told me someone would be with me shortly. A girl arrived and preceded to try to explain the test. It was as if it was her first time. She did not have any info printed on the bio hazard bag, like name or registration number. I was so confused. I called the Pharmacy today and was rudely told that the lab normally doesn't get the tests until like 4 - 5 days. They didn't even ask for a name or registration number. Seriously! Good thing I didn't need it for a travel doc. So angry for myself and other people. I realize that it's hard to get good help now a days. But people handing things as important as COVID test should be trained to do so. The individuals that worked with me definitely weren't trained. I hope the store manager reads this and puts some protocols into place. I will also be contacting the Santa Barbara County Health Dept. And let them know.
-
January 2022 by Salene C.
Was told my prescription would be ready by 4p. Was told they close at 7p. I kept checking if it was ready and it wasn't, finally at 6:40p telephone prompt said it was ready. I raced over there (sick) and got to the front door at 6:58p. They stopped me at the front door and said they are closed. I had them look at the clock and with annoyance they said "ok go ahead". I went to the pharmacy and the shutters were were already locked closed and the worker was walking his drawer to the back. VERY UPSET. PEOPLE ARE SICK. DO NOT CLOSE EARLY EVEN IF ITS 2 min. That makes a huge impact on people's health and discomfort. SHAME.
-
December 2021 by J R.
Walgreens used Bots that make it difficult to ask a simple question about if they have something in stock so you don't waist time going into the store if they don't have it in stock. It's hard to get past the Bots because the bots just keep repeating that "I'm sorry, I didn't catch that. If they cared about customers and employees, they would make everyones life a lot easier if they lost the frustrating Bots that cannot understand what a human is saying and they would add one more employee who can answer calls. I won't give Corporations business if they use Bots. Not worth my time or my day.
-
December 2021 by Derrick E.
Slow, like EXTREMELY slow. Not sure what they're doing inside of that pharmacy but it's slower than molasses! If you want your prescriptions in a timely manner DO NOT take it to Walgreens. Also the African American lady who works the pharmacy drive through is absolutely the most unfriendly person I've ever met. If you hate your job so much why not quit?
-
August 2021 by Sophe D.
This is being addressed to Rowena, in my experience with walgreens, they have been "cracking" down on shoppers that have multiple accounts. The fraud division, has encountered that many people make purchases that is over and beyond regular household usage. They have also found that some of these people choose to resell the merchandise out of their home. I feel that it is not good practice to do this because of health and quality reasons. I am in no way saying that this is your case, but maybe you can understand why this manager cancelled your sale. All Walgreens employees are under a great amount or pressure to try and keep products stocked for customers and to assist in the covid vaccination process. Plus the associates are always under the threat of getting covid 19 while doing their jobs. Please be a little more sympathetic toward retail employees, or walk in their shoes and see how stressful their jobs are. Thank you
-
July 2021 by M C.
Honestly I'm not one to be negative. But this pharmacy is the worst pharmacy my family & I have ever been to. First things first customer service is horrible, they always have an attitude. Always take forever to have prescriptions ready and on time. Had one woman tell my dad & I to come back in 30 min we came back in 40 min and she had the audacity to tell her coworker "they came back already" as she rolled her eyes, like we couldn't hear. Honestly so glad we changed pharmacy.
-
June 2021 by Donna C.
The Pharmacy is one of the Worst pharmacys in the area most of them are rude an have no customer service skills and are very slow don't even waste your time going to this Pharmacy.
-
June 2021 by Leander M.
I just took a passport photo at this store. DO NOT get your passport photos taken here! Their photos are the worst quality! I understand you are not allowed to smile or have any facial expression, but that has nothing to do with the poor quality of the output of the photo. They use a digital camera which must be of the lowest quality. My pics came out over-glossy and grainy. A wasted $16.30 for some pics I will not be using, and will have to take over elsewhere. Aside from the associate who helped me, some of the staff were not customer-friendly when I asking to get help with passport photos. If you are going to have an attitude about doing passport photos, then do not offer that service at your store! I will say that other times I have patronized this store, the staff is usually customer-friendly.
-
May 2021 by Jaime C.
We were out of town visiting friends and I needed my child's prescription transferred from our local pharmacy to this one. My child takes their med 4x a day. I called as soon as we got in town which was 3 days before I actually got the med. I waited over 45 mins to even give the med for the transfer. Then everytime I called I was put on hold for 10 mins or more and hung up on twice. When I picked my medicine up it was the last day before we were to leave and they were rude. I'm so glad that I won't have to come back here again. The customer service was horrible and I feel bad for the locals here. One of the worst Walgreens I've ever been to.
-
March 2021 by Amelia H.
The pharmacy called me yesterdAY. The handset indicated that Western Union was calling. Altho this happened twice, no one at Walgreens could explain how /why that happens! Get it together folks! It's annoying!
