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November 2023 by Kyle Tynan
Freddy is the man. Super knowledgeable and helped us get back on the road. Our radiator popped on our Subaru and he had the part ordered and got it by the next morning. We were back on the road by 11am thanks to him.
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November 2023 by Dan T
This place is a lifesaver . Anything you need help with they might help. Great customer service they will go above and beyond to help you
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September 2023 by Lilya L
Ah Freddy, I wanted to leave you the best reviewBut the bolts on the water pump were not tightenedIronically we broke down again 10 miles away from your shop, too uncanny to call coincidence.Also, too easy to avoid, literally tightening the bolts would have been one of the finishing steps.For $700, you'd think you'd care about the lives of those who were in the truck when it broke down.When I approached you in NAPA Auto Parts and you said you work on diesel engines, I vouched for you in front of my fam.I am utterly astonished that for $650, tightening the bolts wasn't included in the repair job.I would have gladly tightened the bolts myself, had you clued me into this incredibly shady corner cutting decision.The only reason we paid you to do it is because you seemed trustworthy.All in all Freddy seemed like a good mechanic, but I'd recommend watching him work on things because this simple issue of not tightening the bolts on the water pump, put my friends, family, and me in danger.He came across as a solid guy, but from my experience solid men don't make such mindless mistakes.Do better and I'll update the review.This was as honest I can be with respect to you, Freddy.
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June 2023 by Charles Platt
My wife and I was saved out on the road by Dave and his buddy Chuck. Dave also helped me out at his NAPA store. Lone Pine and the area is very lucky to have Dave there. Thanks again Dave. Chuck & Liz
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April 2023 by ̃*•.кingof匚yberia.•* ́
What a great experience we had dealing with Napa Auto Parts in Lone Pine. Everyone was very helpful, especially Freddie. He went out of his way to help us. Thank you so very much!
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November 2022 by Quinton P. Young III
Best and only place in Lone Pine for automotive parts. Very helpful staff.
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November 2022 by Rose Ann Cope Tortorice
Friendly local service who gets to know the customers personally.
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July 2022 by Janice Gonzales
Napa has all you need for car parts if they don't have it they will get it for you. They are very friendly an helpful
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July 2022 by Sarah B.
Like many other reviewers, I ran into trouble on a long car trip (which was actually in a bus.) I was driving to Idaho and back within the span of a week with a child, a cat, and no AC in the middle of June! Looooong story short, Dave's shop went ABOVE and Beyond. He made THREE trips out to my bus to look at my unique issue (water pump not working),explored several options with me while I tried to troubleshoot with the builder of the bus, taught me how to strip wires so I could splice the pump cable onto a cigarette lighter he sold me, and BOOM-I had running water in my bus again. He was courteous, kind, educated me without being patronizing (huge plus, thank you) and sent me back on the road feeling like I had leveled up in my knowledge and skill in caring for my own rig. I don't write many reviews, but he REALLY helped me out! If you are ever in automotive distress in Lone Pine, GO HERE!
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June 2022 by William Tiffany
David Apple parts been helped me out with the kid up here at Saratoga ghost town and trying to get stuff done no problem
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May 2022 by david b.
Freddy is the man! Just like others have commented, he came through for us in a pinch and am incredibly grateful he provided great service. Thanks to Freddy we were able to get home safely and without delay. Thanks Freddy and Napa Auto Parts in Lone Pine. Wish there were more people and businesses like you.
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May 2022 by Rick Ehlert
Like many of the other reviews here, I ran into some mechanical problems in Death Valley and the staff at Napa in Lone Pine went about and beyond to assist. The service here is outstanding and I can't recommend this place enough.The staff at Napa were amazing, in helping me trouble shoot various options to fix my leaf spring and loaned me both shop tools and even their own personal tools to help me make the fix. After about two hours in the parking lot working on my truck with their advice and tools, I was able to make the fix and hit the road again. If it wasn't for the staff at Napa, I am not sure what I would have done.In my 2+ hours at Napa, I also saw them interact with many other customers and I can say that my experience is not an outlier. I saw them help out another off roader who needed to replace a brake line, as well as helping out locals with their auto part needs. They provided amazing customer service to everyone and helped them all figure out what they needed.Thanks to the team at Napa and again, I can't recommend them enough.
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April 2022 by Rick E.
Like many of the other reviews here, I ran into some mechanical problems in Death Valley and the staff at Napa in Lone Pine went about and beyond to assist. The service here is outstanding and I can't recommend this place enough. I had an odd problem while off-roading and lost the nut off of the bolt which holds the leaf spring on onto the mount of the truck and almost lost the bolt as well. I was able to limp the truck into Lone Pine without losing the leaf spring altogether, only to find the service station closed. I went to Napa has my second option and I am glad I did. The staff at Napa were amazing, in helping me trouble shoot various options to fix the leaf spring and loaned me both shop tools and even their own personal tools to help me make the fix. After about two hours in the parking lot working on my truck with their advice and tools, I was able to make the fix and hit the road again. If it wasn't for the staff at Napa, I am not sure what I would have done. In my 2+ hours at Napa, I also saw them interact with many other customers and I can say that my experience is not an outlier. I saw them help out another off roader who needed to replace a brake line, as well as helping out locals with their auto part needs. They provided amazing customer service to everyone and helped them all figure out what they needed. Thanks to the team at Napa and again, I can't recommend them enough.
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February 2022 by Curtis G.
My family and I were driving home from Mammoth and I suddenly found myself in need of a oil cap. Don't ask. Dave's was the first shop I saw on the way. They were very friendly and helpful but through no fault of their own, the very reasonably priced replacement part they sold me didn't fit. Dave suggested that I stick a rag in the filler hole and gave me a rag (and a full refund). We got home safely. I appreciate that although it was a small town, they treated me like I was a local.
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January 2022 by Caleb Crouch CC Blue
Outstanding customer service, I was in a very bad spot, and this Napa in lonepine was exactly what I needed.