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October 2023 by Jim W
I can say I am glad I hired Ace for my move. The day started out bad as one of the original workers was not allowed on base. I thought things were going bad then. Well around 1p 2 crews (7 people) showed up to do the move. They finished everything in 3hrs. It was great. They were in and out in no time at all. My only deal is I wish I would have got the 'unpack' package because I'm still unpacking boxes and have so much paper and cardboard boxes all over the house and in my garage. Don't know what to do with them. Other than that the workers were great! I highly recommend!!-- Jim W
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August 2023 by Tom Baker
Frank Kim the owner operator is first class ! He takes care of business and knows what he is doing. I highly recommend him !
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June 2023 by Patty G.
I never could have imagined my move would go so smoothly. From the person who came to my home to give an estimate, to the people who did the actual moving, everyone was knowledge and polite. Everything happened on the schedule I was given.
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May 2023 by Ayleen C.
Ace Relocation System makes our moving process easier than ever. We contacted them 2 weeks before we moved from LA to San Francisco and everything went well.
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April 2023 by Bryn B.
From beginning to end Ace Relocation Systems were prompt, professional, polite, and personable. We started our move overseas with an international partner relocation firm that shipped a crate of our possessions to Los Angeles where they were that were warehoused for nearly a year in the US, then moved with our American household goods to a small island in the Pacific Northwest. Several items needed to be crated. Ace personnel took care to pack and wrap carefully, inventory thoroughly and communicate transparently. Ace provided a clear and realistic quote. I got real time communication on the whereabouts of the truck and ETA. I knew what was expected of me. We were extremely pleased.
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February 2023 by Sha M
Hard working people here. Communication. Helpful. Efficient. Employees seem content. Good time unloading. Pleasant experience. Came here with a 13k lb load 53" dry van. Operation looked organized as well. Respect!
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February 2023 by Laura K.
I love ACE relocation services for how well the move was coordinated: from the initial video assessment of my house/belongings, estimate, the packing of the my belongings (2 locations: house and work), the 3rd party service, the transportation of my vehicle across the country, to the unpacking of my belongings at the final destination. I even had a last-minute change of places and ACE took care of everything so I did not have to worry. Excellent communication!
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January 2023 by Jessica Beaudoin
Professional and great with communication, I was very happy with my ACE Relocation. The appraisal was easy to complete and after a few adjustments back and forth, the actual cost matched closely to what I was originally quoted. The movers showed up on time to pack things up and were extremely efficient. The driver kept in touch regarding the date and time of the delivery. Things were smooth in the delivery, and Sisco made sure the furniture was exactly where I needed it, asking me to double check before he and the crew left. Would recommend!
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January 2023 by Susie M
Atlas sits above the competition for full-service moves, and Ace Relocation Systems is the best Atlas agent I have worked with. From the initial phone call to delivery of our cross country move, everything was handled promptly and with extreme professionalism. Estimates were accurate and competitive, and communication through the move was timely and consistent. I always prefer a full-service move and if you're departing out of the LA basin, I highly recommend Ace Relocation Systems!
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December 2022 by Mario Mitchell
They were very professional from start to finish. My only issue was once my belongings reached storage, I had trouble with communicating with Ace once I needed to get my stuff delivered to my home. It took multiple phone calls before I was able to setup a time for delivery. Once that happened, I had no issues.
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November 2022 by penquin323
Great Staff always on point, Made my move from California to Arkansas a Ease, I had a Great Driver by the name of Charmaine and Will answering my Questions
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November 2022 by MALI G.
I loved my move by Ace Relocation for the following reasons:1) they provided a realistic quote and actually came under their quoted price,2) they kept me informed as to where the delivery truck was consistently,3) they made the delivery on time, and 4) the delivery team was professional, friendly and made the delivery experience fun and enjoyable.Found them through AAA and they moved me from Los Angeles, California to Wisconsin. They wrapped my furniture nicely, and it all arrived safely and undamaged.
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October 2022 by micshig
The representative, Jeannine, was outstanding. She made all of the difference for me. Personable, caring, and concerned. She was focused on my satisfaction.
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September 2022 by Heather B.
The guys showed up early, they were quick and got the job done. I had an antique piece of furniture that I was extremely nervous about moving and they took it apart, moved it and put put it back together with out issues. Big shout out to ACE RELOCATION! Thank you!!
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September 2022 by Allie Ford
For starters, the hours on google “confirmed by the company 7 weeks ago” are not correct. When you call, they’ll let you know they are open M-F 5-5 via recording. Good thing nobody moves on the weekends! When you call, you get treated to at least a full minute of hold music before someone even answers the phone. This person will then route you to a “coordinator” without letting you know they’re transferring you. My experience with the coordinator is that you will leave voicemail after voicemail with no result. They’re never in the office (morning noon or night) and they don’t call back. Hopefully I’ll get my stuff in the next few weeks but until then I guess I’ll go buy a whole new set of work clothes and tools.
