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October 2023 by Ina L.
Best auto repair customer service I have received in my life Best auto repair customer service I have received in my life
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October 2023 by Matt H.
I've had a vehicle stored as PNO for nearly 5 years and Advanced Auto helped me get it running again. Jamel was very helpful in walking me through some diagnostics to do myslef before bringing it in. He told me what parts and tools to buy, and how to do it. I was able to correctly diagnose, order the part myslef, and bring it in for his team to install. They are friendly, HONEST, and provided service in the time they quoted. Pricing is very fair. I have already started to bring my other vehicles to them for service and repairs and will continue to do so.
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October 2023 by Mariam I.
Amazing customer service! Jamel is a gem, so kind and helpful!!! Their prices are fair and their customer service is wonderful.
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September 2023 by Anna D.
Fast, quality service, and always friendly! They get me right every time! Dealing with a new car and needing advice, I surely found it here. I've learned a lot and appreciate the care the team takes. Thanks all!!
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August 2023 by Andric Stephens
This mechanic shop is hands down the best I've ever been to. The staff is incredibly friendly, very knowledgeable and their prices are unbeatable. They quickly and skillfully resolved the check engine light on my Subaru WRX. Additionally, they assisted me in diagnosing a peculiar sound and found a spot where a bolt was missing along the exhaust, all for free. This is just the shop I’ve been looking for in Long Beach and I highly recommend their services!
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August 2023 by Crane Stephen Landis
I have a very old car. 23 yeas old. Audi TT. Has incredible sentimental value to me. Unfortunately, I had it sitting out in the sun, not being used, for years as I used my parents' Toyota Camry - basically to took them everywhere. Well, as I no longer had to use the Camry any longer - it became a choice. The TT or the Camry. Sentimentality over came practicality, and I chose the TT. But now NOTHING works on it. And I work at a Non-Profit - for not a little bit of money.I've been desperate to find a really good... reliable... honest... reasonable... talented mechanic. Tall order I admit - I've experienced so many that were none of those things. I want so badly to make this car Cherry again, which I know is going to be a long, long road to travel. A road I desperately want to travel down. I wanted to find the right place to help me do this - slowly over the time needed to do it in. A place that knows my car and believes in my aspirations for it.Anyhow, two friends of mine recommended Jamel at Advanced Auto Service. Glowing reviews. One friend recommended to the other to go see Jamel with a Volvo that was seemingly on its last leg. So much so, he was thinking of junking it. Nope! A $200 repair at Advanced Auto Services basically saved that Volvo from becoming recycling.Well... a muffler dragging on the ground and an upcoming SMOG test forced me to heed the recommendation. I have left my little car in the amazing hands of Jamel and the crew (including David) at Advanced Auto Service.They aren aren't able to do all of the immediate repairs necessary. So they'll be some moving around. But I am so impressed and happy with what's been done so far. They're phenomenal.You can tell... can't recommend Advanced Auto Service enough. Finally, a place I can truly trust.
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August 2023 by Crane Stephen L.
I have a very old car. 23 yeas old. Audi TT. Has incredible sentimental value to me. Unfortunately, I had it sitting out in the sun, not being used, for years as I used my parents' Toyota Camry - basically to took them everywhere. Well, as I no longer had to use the Camry any longer - it became a choice. The TT or the Camry. Sentimentality over came practicality, and I chose the TT. But now NOTHING works on it. I mean practically nothing. And I work at a Non-Profit - for not a little bit of money. I've been desperate to find a really good... reliable... honest... reasonable... talented mechanic. Tall order I admit - I've experienced so many that were none of those things. I want so badly to make this car Cherry again, which I know is going to be a long, long road to travel. A road I desperately want to travel down. I wanted to find the right place to help me do this - slowly over the time needed to do it in. A place that knows my car and believes in my aspirations for it.Anyhow, two friends of mine recommended Jamel at Advanced Auto Service. Glowing reviews. One friend recommended to the other to go see Jamel with a Volvo that was seemingly on its last leg. So much so, he was thinking of junking it. Nope! A $200 repair at Advanced Auto Services basically saved that Volvo from becoming recycling.Well... a muffler dragging on the ground and an upcoming SMOG test forced me to heed the recommendation. I have left my little car in the amazing hands of Jamel and the crew (including David) at Advanced Auto Service.They aren aren't able to do all of the immediate repairs necessary. So they'll be some moving around. But I am so impressed and happy with what's been done so far. They're phenomenal.You can tell... can't recommend Advanced Auto Service enough. Finally, a place I can truly trust.Seriously - finding an extraordinary mechanic you like, trust, and doesn't rip you off is the auto repair lottery trifecta. Ding, ding. Ding, ding!
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August 2023 by Joshua T.
Jamel and his crew saved the day! Car broke down over the weekend and he was able to see me first thing Monday morning. Problem fixed, no BS, and super personable. As mentioned in previous reviews, he went over what happened and we looked at the replaced part. Transparency, friendliness, great prices.
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July 2023 by Hakan
One of the best one around here. Their work is beyond the exception and they are doing the work on time. Also their prices is reasonable and it is worth it every penny.
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July 2023 by Mm Saucy
Let me tell you about this place. If you come in with respect and not a bunch of BS, you will get some of the best service from a mechanic you'd ever see. I wish nothing but the best for anyone that does anything different.
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July 2023 by randy gill
I may live 300 miles away but these guys are super professional, have excellent mechanics and do the job right the first time. I would be more than happy to make the drive if my car needs any work done. I have found my shop of choice.
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July 2023 by Hakan Yalman
One of the best one around here. Their work is beyond the exception and they are doing the work on time. Also their prices is reasonable and it is worth it every penny.
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June 2023 by Steven McIntire Allen
Jamel is a MAGICIAN, not just a mechanic. I’d been told my car would cost more to repair than it was worth. Blue book value was a few thousand dollars. Jamel fixed it for less than $200. Volvos are notoriously difficult and expensive to repair. Great shop!!! Thank you
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June 2023 by Lisa A.
This review is long overdue. Jamel has repaired my Volvo many times, as well as my son's 4Runner. I'm always so thankful for his knowledge, helpfulness, honesty and good spirit - he is a lifesaver! Celine is a doll and always so helpful, as well! Give them a call for all of your car repair needs, you'll be happy you did. You'll get nothing less than a5 star experience! ; )
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May 2023 by Adam Lopez
I’ve been going here for over 5 years. Jamel is The only guy I trust to work on my car. I can leave this place knowing that my problem is fixed and I won’t have a new problem next day…I’d recommend this place %100. GREAT CUSTOMER SERVICE. If I could give 100 stars I would.
