-
December 2023 by David Huber
Very attentive, very personal pharmacy, A+ from my experience.
-
November 2023 by Armando Padilla
Very friendly, professional and caring staff.
-
December 2022 by Jason S.
The staff are so friendly and welcoming. Very knowledgeable. Angela took care of all of our needs. Angie is also very wonderful. This is my new location from now on. Thanks again AHF
-
December 2022 by Alice D.
12/02/2022 I really love the professionalism and efficacy of this pharmacy. I enjoy picking up my medication seeing everyone greeting me with smiles and positiveness. Everyone here seems to be on point when it comes to information regarding my concerns. They are very knowledgeable about medications, and even though they might not have an answer for me then and there they always follow up by giving me a phone call. I truly admire this pharmacy, seeing that many other pharmacies just seem to be very rushed and don't truly greet you or explain the information and instructions in detail. I recall having a specific question about my medication which they couldn't resolve, but once they called my physician they were able to resolve it, seeing the physician sent it incorrectly. I cannot say enough about this pharmacy. It's such a simple process to go in and obtain my medication. It's unfortunate about these other reviews seeing I have never had any difficulties or problems. If anything I truly admire them for being so caring. It truly feels pleasant and be heard when a person truly takes the time to listen and empathize with a patient. Thank you AHF Long Beach for always answering my questions and being very welcoming along with attentive towards me and I'm sure to others. You guys are the best.
-
November 2022 by Damian K.
i have been using this pharmacy to refill my prep prescription. i normally get my refills sent via mail. i recently moved & forgot to update my address with them & unfortunately my last refill was sent to the wrong address. i tried to call the landlord about it but was told that any mail sent for residents who don't occupy the apartment was sent back. when i came into the pharmacy to update my address & explain this situation i was met with nasty dismissive attitudes from multiple employees behind the counter. the entire reason i even opted for mailed medication was because i wanted to avoid talking to any of the people who work there if i could cause every interaction i've ever had to have in person with these employees is petty & rude. they constantly make me feel belittled & bullied for any help i have ever asked of them. it seems like they only want to do the bare minimum of their job so if there's anything you need outside of their cut & paste work style i'd recommend avoiding communication with behind the counter staff. it's unbelievably disheartening that this entire establishment build on supporting the lgbtqia+ community is backed by miserable pharmacy employees who have done anything but made me feel supported in the help i ask for.
-
November 2021 by Vashon Blanco
Super great staff, really helpful and professional. Quick and precise.
-
August 2021 by Gregory Blaine Heffron jr (Blaine)
Of all the pharmacies in LA County I have been to and received services from, this one is by far the most exceptional of them all. The Staff is extremely friendly and warm. They are proactive with the patients and they listen to what they say and reveal about their individual lives and lifestyles so that they may tailor service to convenance and ease around everything involving medication adherence. They even check up on you periodically to ensure you haven’t missed doses of your medication... does you pharmacy’s that? Mine does.
-
January 2021 by Gregory Blaine Heffron jr
Of all the pharmacies in LA County I have been to and received services from, this one is by far the most exceptional of them all. The Staff is extremely friendly and warm. They are proactive with the patients and they listen to what they say and reveal about their individual lives and lifestyles so that they may tailor service to convenance and ease around everything involving medication adherence. They even check up on you periodically to ensure you haven’t missed doses of your medication... does you pharmacy’s that? Mine does.
-
October 2020 by Elizabeth R.
I can NOT PRAISE this pharmacy and team enough!!!! Eric went out of his way to help me personally even though I was new and so many questions! I felt like I was being a "Karen" and he was so kind and helpful. I have such a bad cough and pneumonia but he took care to make sure everything was sanitized and, that I know and felt uncomfortable, but, the staff in particular Eric made me feel better. I love that I felt like a person and not a number to get in and out the door. I was given my medicine in a brown bag with no logo which was great because people still fear and sometimes hate people who need these meds. Thank you AHF Long Beach for helping me feel better and in such a timely manner!
-
August 2019 by Nick Paulik
The staff are friendly and always there to help you ☺
-
January 2019 by Stacey V.
Things I love about this Pharmacy: 1. The employees: Eric and Arthur are probably some of the most caring people you will ever meet! I had two pharmacy rotation here and I was incredibly grateful with how patient, dedicated and knowledgeable they are 2. Location: This pharmacy is located inside the Out of The Closet (OTC) Thrift Shop. Say what? You can get your hands on some sweet deals while you wait or pick up your medications! 3. Free delivery and Cal/Calender Paks: To improve adherence to HIV/medications, AHF offers free monthly deliveries as well as medications in cute individualized baggie (if you're on the go) or a large calendar pack (a larger version of a blister pack for gum) 4. Low income assistance: Can't afford PREP/HIV Medication? They can help you get connected with someone who can help! There is a government assistant program which helps cover all or most of the medication 5. Needles/Syringes: This AHF Pharmacy at Long Beach is one of the only/few locations that sells syringes without a prescription in packs (10/bag). The shorts are $2.50 (50cc/ holds half an mL), mediums and longs (holds 1 mL) are $2.00. I believe small sharps containers go for $4 each. Make sure you have one because safe disposal of syringes is everything 6. Free medication take back: The pharmacy accepts medications you no longer want and safety disposes of them. Please note: they currently do NOT accept used/unused syringes 7. Free HIV testing and condoms: Free HIV testing is offered towards the back of the thrift store --not part of the pharmacy (ask store employee and they can help walk you to the back). There are free condoms next to the cashier, at the pharmacy, and in the waiting area for HIV testing 8. Others: They also sell drinks, health supplements, and protein bars. The individual drinks are nice and cold and are super affordable --just remember to pay for them at the pharmacy 9. Monthly calls: They provide monthly calls to check-up on any changes to medications and to see how you are doing. Please let them know if your address has changed if you have your medications delivered. If you're comfortable with your medications and prefer to opt out, you can let them know --they may still call to verify that your address/ medications hasn't changed but they will not ask the 5-8 questions regarding your health or medications 10. Free pill box: If you are a patient and need a pill box to help organize your medications, feel free to ask for one! If you need a pill splitter, they might have one of those too. Important FYIs: 1. Free STD/STI Testing - This is is offered at the unmarked clinic next door, ONLY on Mondays 5-9 PM. I believe patients start lining up at 4:30PM because the place gets packed quickly and it's on a first come, first serve basis 2. Regular appointments at AHF Healthcare at Long Beach currently are from 10AM - 5PM, the phone line should available by 8:30AM since that is when the office assistant comes in 3. Parking: Parking is located at the back of the Out of the Closet Thrift Shop (hot pink building, you can't miss it!). You do NOT want to part at the front of the building (on PCH) because your car will be ticketed starting at 3PM --I don't believe the signs are clearly marked 4. Government assistance: For those that receive government assistance to cover the cost of HIV medications, make sure you ask for info regarding how to renew/update/provide salary information every 6 months --it's required for coverage but they unfortunately do not send out reminders 5. Specialty pharmacy: This pharmacy specializes in HIV medications but also provides maintenance medications and all the typical prescriptions (most patients have their medications delivered. So if it's something they don't usually see, it may need to be ordered)
-
November 2018 by Raymond Padilla
Best pharmacy I've ever done my business at
-
November 2018 by Kimberly Corbett
Where you can get your drugs in a timely manner with awesome customer service