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September 2023 by Chelsee H.
Omar is rude and has poor customer service. He acted annoyed when I was paying with a gift card. I left feeling angry and frustrated. Avoid this place.
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June 2023 by JulI N.
went here to use the atm. I needed change but needed to buy something. I spent $4 and the cashier tried to rip me off by not giving me the right amount of change. he did this on purpose. he told me my total was $5 when the screen and my receipt said $4 and gave me the wrong amount of change. when I pointed it out hes like I gave you right amount. anyways although it was not a lot of money the screen or receipt Does not show the amount change. something to be aware of.
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April 2023 by Rod M.
I always come here to get gas and car wash at the same time but this time the pump #10 button for yes is not working so even I I pushed yes button the car car wash did not go through. I supposed to get another .10c per gallon but didn't since tie button is broken. I went to cashier and showed him my receipt and tell him what happened but he got effin attitude, time as of now is 7:10am
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January 2023 by Irms R.
staff is friendly, store is somewhat clean, store items price is somewhat reasonable, gas is somewhat reasonable.
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November 2022 by Elisabeth N.
I was robbed while at this gas station. My cell phone was taken, so I went to the window to ask them to call the cops and they said no! I said what why won't you call the cops? They didn't answer me I then walked to the door and the manager walked to the door on the other side and locked the door in my face! I reported them but it did not really good I could not get a response from any of them down franchise nothing go here and let you want to take your life in your hands!
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October 2022 by Moe D.
The two dudes in there are so rude for no reason. I went in there to ask them to help me with the hydrogen machine because it said "please seek attendant" and as soon as he heard me say the word hydrogen, he started actually yelling at me saying he has nothing to do with that. Chill bro, you could've just told me that normally. Right after that happened I saw both of them yelling at this random guy because he said he paid for gas and the pump wasn't dispensing any. The guy accused him of stealing and was yelling at him until another random guy stepped in and said he saw him pay. Then he checked the computer and sure enough, the guy paid. Bottom of the barrel people right here. Hope I never have to interact with them again. One guy's name was Ahmed and the other was David, I think.
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August 2022 by Arnold D.
This Arco gas station is always clean and offers good gas prices. I come here all the time. Would highly recommend pumping gas here.
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August 2022 by Carlos M.
This gas station is cool and all it has low prices and staff is friendly, but the car wash has gone to shit. I used to wash my car here before they "upgraded" and it was so much better before. The new car wash you have to wash your car the same day! Before they gave you 60 days! So if you don't use it same day you lose it and it got more expensive as well so now the basic wash is $7 before it was $5. They need to go back the old wash.
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July 2022 by Matt H.
Do NOT go through the "express" car wash with if your on any sort of timeline. Hands down the slowest "express" car wash I've ever been to. It does do a decent job, but with 3 cars in front of me it too 15 minutes just to get into the wash. A total of 25 minutes to get the car through. Gas pumps worked fine, and they take credit cards
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February 2021 by Elise S.
I just went to Arco to fill up my car with gas and take it in for a car wash. This placed has been an Arco for a few years now (maybe 3) and it is always crowded which is the main reason I don't like coming here. Prices are good and so is the service but when it is a busy people just basically get gridlocked in there and it is frustrating.
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December 2020 by Alejandra G.
Only went there for the car wash. Good prices and I was happy with the wash. Only downside is that you must pay inside for it, the machine only takes quarters or small bills most of the time. Associates were friendly.
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October 2020 by Melinda Gutierrez
I am a regular at this particular store that's the day I walked in there to purchase my free chocolate croissant the lady Karle at the counter was a very rude from the beginning when I asked her where the croissants were located she acted as if she did not want to help me and then when I came back to the register to actually let her scan my barcode she couldn't figure out how to scan the barcode and told me that I was stealing the croissant when I actually purchased a free pack of cookies and I also won on the scratch app. She then threatened me and asked me if I wanted to step outside, that's when another employee Mahlid stepped in and told her to be quiet. He was very nice and professional. I do not believe that Karla should be working around people if she doesn't have a positive attitude. She makes the customers feel bad.
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October 2020 by Ms. YaYa In Long Beach L.
Saturday 10/17/2020 I went to ARCO to purchase gas. There were no cars in my walking path to pay in the store. I turned to look back for my pump number and there was a car that backed up into me, hitting me on my right side, then that idiot that hit me with his car drove off speeding without even seeing if I was OK. The police were called and went in the store to view the camera footage but, to get the description of the Hispanic man and vehicle. But the idiots working there said they could not allow anyone to see the video but the manager would be in around 9am. Well I got hit around 7:30am. Today, Wednesday 10/21/20, my attorney went this morning looking to view the video and they staff again idiots, stated they did not know when the manager would be in. I will by past that damn gas station and go to another one even if it is farther away. This was a hit and run on their property and they are not even cooperating. Well I wonder what channel 2, 4, 5, 7, 9 would like to do with this story if we don't get any satisfaction within a few days. So if anyone was at the Arco on Long Beach Blvd and Wardlow Road, right by the 405 Fwy, entrance, at 7:30 am and witnessed the incident of me getting backed into and hurt, please reply to this post so my attorney can get more witnesses. Shame on your Arco for not helping to catch a criminal. Is that what you want to be known as "a business that helps criminals get away by not showing the video to the LBPD and my attorney."? And I used to get gas and a car wash from there all the time but no more until they act right!
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October 2020 by Dee J.
I use this station because of the gas price if you purchase a car wash. However, the car wash dryer stops working too many times. I have to find another bargain gas station.
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June 2020 by T L.
Don't do a lot of these reviews bit this place was so bad.....Paid for a car wash yesterday at the pump. Frove up to get the wash... there is a sign that says its closed. Go inside and ask for a refund. They refuse. Some moron named Myron is the guy in charge at tje moment. Tells me the car wash code is good for a week. Starts a screaming match with me. Hello AM/PM people. Is this really how you want your customers treated. What an embarrassment.