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June 2023 by Edana Jones
Had a great experience melanie was so helpful and she was super nice to meWould differently recommend coming here and talking to her
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June 2023 by Sarah V.
Thank you so much Mari Andino! She was so sweet and helpful with giving us our auto loan she was looking out for our well being, work with Mari on your auto loan she's the best!!
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June 2023 by Tina D.
Melanie was so awesome. The best customer service I've received in a long time. She was very informative and so patient with explaining everything. Tbh even the gentleman Wes was very pleasant. Please go see them asap to open a new account.
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June 2023 by Nicole S.
Melanie is amazing! she's very helpful and too her time explaining me everything i need to know. I will definitely recommend her. Thanks Melanie!
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June 2023 by Brooke Brown
I went into Arrowhead Credit Union today to open up a new checking account and Melanie made it a very good experience. She was very welcoming and helpful! I really liked talking to her she has such a good positive vibe! The manager offered me a water bottle, the branch itself was nice, clean, and peaceful! I definitely made a good decision choosing ARROWHEAD, Thank you guys for such good customer service!!!!!!!
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June 2023 by Shaunie Scott
My experience on 5/20 was amazing. Honestly. I was helped by Melanie, West, & Tamika. The coolest crew together. Very helpful and patient. I came to get a loan just to help out with some school loans. When I say I was in and out less than 20mins quote me on that. Very down to earth and efficient. If you want a speedy loan, with a nice sense of humor come here and ask for . West, Melanie or Tamika they will get the job done.
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June 2023 by Danyell Lindsey
I love this bank. Never gave me any issues or had any issues w. Them.
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March 2023 by Nicole B.
The customer service here is top tier. I came in with my mom and a laundry list of questions/needs. Everyone was so helpful and when more customers came in Wes took us to the side and tended to us. He figured out our issues, solved them and double checked yo make sure we were satisfied. This experience is making consider leaving my current bank.
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March 2023 by Ross Schapheer
Great customer service. But unfortunately their inconsistent published rules and insufficient guidance can mislead you to believe that you’re eligible for financing.I came into this location thinking that I had prepared everything needed and that I had done my homework. I have been transparent about my financial state from the beginning. And after talking to three representatives on the phone — who we’re really helpful — I decided to walk into the branch and finalize my loan.When I got there, I was greeted promptly and they offered coffee and water. However, I felt that my time was wasted and that I was humiliated after they made me go all this way and prepare and then just tell me I cannot fund my loan.You have potential customers who have imperfect affairs but still have assets to back it up who go to your branch in good faith to do business. Don’t blindside them with requirements not clearly published on your website.
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March 2023 by Ross D.
From my Google Review: Great customer service. But unfortunately their inconsistent published rules and insufficient guidance can mislead you to believe that you're eligible for financing.I came into this location thinking that I had prepared everything needed and that I had done my homework. I have been transparent about my financial state from the beginning. And after talking to three representatives on the phone -- who we're really helpful -- I decided to walk into the branch and finalize my loan.When I got there, I was greeted promptly and they offered coffee and water. However, I felt that my time was wasted and that I was humiliated after they made me go all this way and prepare and then just tell me I cannot fund my loan.You have potential customers who have imperfect affairs but still have assets to back it up who go to your branch in good faith to do business. Don't blindside them with requirements not clearly published on your website.
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January 2023 by zero playz rolblox
Staff isfriendly and helpful. I always get great service here. I wouldn't bank anywhere else!
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December 2022 by jonathan chatman (Jonathan C)
Bank with for years since I was a kid no problem here..
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December 2022 by Saint
Not an Arrowhead
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September 2022 by Betty M.
These people are great always feeling like family. I wish all places had this type of compassion.always giving their time to each individual. Thank you everyone for being so special
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July 2022 by Agent J9 (Agent-j9)
Bank with for years since I was a kid no problem here..