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January 2024 by Anderson DeGazon
Pablo is charming, handsome, and most importantly an honest salesman. He made me feel lucky to be an AT&T customer.
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January 2024 by Roshan Patel
The team there is available helpful educative and understanding And I waited no more than a few minutes the three times I visited
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January 2024 by must see places
Great customer service
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January 2024 by Sarah B.
Just got off the phone with Steven and his customer service was excellent! I had a problem with my phone and called in and not only did he help me fix but he helped me to keep it from happening again! I didn't know about the 3 finger double tap zoom and I was so confused. Thanks again Steven!
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December 2023 by James Scott
Zachary the sales rep was excellent. He was very patient with me assisting me transfer all of my data to the new phone I got. I didn’t know much about the phones but he did an amazing job showing me the different features, and we were able to pick one that fit my needs and he even made sure that I would receive all the available promotions I could get and saved me $1000 off my new phone. I have always had bad experiences at AT&T stores but didn’t have any problems at this location.
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October 2023 by Adam Turner (Aryn Archer)
Zach was amazing and professional and patient. Answered every question in full and guided me with care through my selections. He offered his assistance in every aspect of the sale and additional services rendered. I'm so glad to know my neighborhood ATT has such an informed hard worker at my disposal!
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October 2023 by Nicoke P.
Zack was GREAT! I went in feeling defeated and left feeling like a winner. Zack was patient, kind, knowledgeable, and extremely helpful. I would absolutely recommend this store to anybody looking to get help with a device or situation that needs assistance.
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October 2023 by Aryn Archer
Zach was amazing and professional and patient. Answered every question in full and guided me with care through my selections. He offered his assistance in every aspect of the sale and additional services rendered. I'm so glad to know my neighborhood ATT has such an informed hard worker at my disposal!
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October 2023 by Petrina Griesbach
Jose J helped me transfer from Verizon to AT & T. He gave me excellent service. He told me about the First Responder discounts that are only available with AT & T. My monthly bill has been reduced significantly!!! The $250 is also a nice perk for porting over. I now have much better service too!!
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September 2023 by Justin C.
Customer service here is horrible. I went in there to order a new iPhone. It took two guys to help one late. I was still sitting there. I was no acknowledgment I decided to go somewhere else if people don't deserve four stars, they deserve zero stars of anything I recommend not coming to the store at all.
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September 2023 by Jessica I.
STOLEN TRADE INS! DO NOT TRADE IN PHONES HERE! I traded in 5 iPhone 13 Pro Max's at this location. I thought all went well since I physically turned my phone in. However they didn't give me a receipt since the store closed while we were there. They promised me a receipt the next day which I did receive ONE. 9 months later I call to find out how much is owed on my cellphone only to find out that there was no trade in. I called the store to find out what happened and they tell me that their trade ins have been stolen in route. I ask them to note that on my account since it isn't my fault that they were stolen after I turned them in and they tell me I need the IMEI to determine if mine was one of the stolen phones. I finally got them the IMEI and they have yet to get back to me regarding my stolen phone. With the IMEI ATT has been able to determine that the phone was sold and is now being used by a Cricket wireless user but can't see the sale since everything is done privately through this store. So PLEASE BEWARE! DO NOT HAND YOUR PHONE OVER TO THIS STORE! I'm out $1000 and all anyone can tell me is the store has to correct this. This store simply ignores me or is always too busy.
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September 2023 by Y Ambrose
Had to wait like an hour just to pay the bill. There's only 2 staff in the store.
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July 2023 by BritFit Fitness
Great customer service, took their time to take care of me and very knowledgeable of explaining the services in Long Beach pine Ave. ATT Store
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July 2023 by Regina Clayton
Great customer service. From the time I walked in, the whole crew was pleasantly helpful. Eliam was so patient with me. Thank you.
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June 2023 by P J
15 minute walk to the store just now and the doors were locked. If you aren't open at 530 then your hours should be listed as such and not display closes at 6.
