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December 2023 by Allison Glatstein
Very patient, kind and efficient with covid-19 vaccines for my whole family, including children. Appreciate their willingness to work with a variety of ages. Thank you!
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October 2023 by Arlene J.
My husband and I felt we needed to get the new Covid booster vaccine because we did not want to risk getting sick again. Our insurance is Kaiser and we were not able to schedule an appointment until mid November. That meant we were not able to visit my mother in law who is in a assisted living care facility ( she is 92). I found Aviva pharmacy on line after we had gone to Walgreens and were told they could not give us the vaccine because Kaiser had not approved it. Never would I imagine getting a shot would be a good experience! Aviva Pharmacy employees were so accommodating and so kind and helpful. Highest quality care and understanding. Can't say enough about how great this business is. It's better than best .
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September 2023 by Jill K.
I filled out the contact us page on their website after my DR sent my prescription to them. Waited for a call, week later still no call. It's been 9 days since my prescription was sent to them. Thankfully the script wasn't for life saving meds.
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August 2023 by J I
This pharmacy cares about its customers, especially Grace!
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June 2023 by Alma M.
Stay away from this hot mess express of a pharmacy. Save your precious time and energy. They are unprofessional, rude and incompetent.
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May 2023 by Kalifornia M.
I absolutely love the staff here! They literally know me by name and they never fail to put a smile on my face even when I'm feeling the worst. I've been coming to Aviva for over 3 years now and let me say, these humans go above and beyond for me and everyone else. They make getting my monthly medication quick, easy, efficient and an all around enjoyable experience! Love you guys!
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May 2023 by Elizabeth C.
Sayeh is super sweet and kind, we always get our Covid test here and the staff are super friendly. We love coming here and seeing the friendly customer service.
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May 2023 by Rob D.
Aviva Pharmacy is the type of place you see in the movies: A friendly, know you by name when you walk in, customer service oriented pharmacy that is nothing like the big impersonal box store places. They are helpful with insurance issues. They answer all your questions. And they are just great people to deal with. Be treated like a person and not a number -- change your scripts over to Aviva and enter a happy place!
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May 2023 by Mason Hernandez
During my call this afternoon, I received exceptional customer service from the representative who assisted me. I have been experiencing difficulties with the backorder of my medication for several months, and she provided invaluable guidance while also assuring me that she will notify me once the medication is back in stock. Prior to reaching out to this pharmacy, I had contacted several others in the area, but their responses were unsympathetic and unhelpful, leaving me feeling neglected and unsupported during a challenging time. As a result of the positive experience I had today, I have decided to make this pharmacy my primary provider moving forward.
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May 2023 by Mary B.
JAZLYN has been amazing with updating me about my prescription and constantly calling me to update me when they're ready. I couldn't appreciate a more lovely person to be so on top of my prescriptions. It means so much to me. I've been at other pharmacies who don't do this, and I am so stoked I finally found the pharmacy that really helps me. Jazlyn C. really takes the time to ask me questions and make sure that I get my prescriptions on time. I can't reiterate this enough that this Pharmacy really takes time and care about their customers. To me that's really important when it comes to a pharmacy.
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May 2023 by Lauden Davis
Aviva has been a life saver. I have a hard to get medication and Aviva ALWAYS comes through, truly going above and beyond. This is not your run of the mill corporate pharmacy. The employees get to know you and really try to help you in a way that other big box pharmacies wouldn't dream of!! I appreciate all that they do and I am so so glad I found this pharmacy! Shout out to Jazlyn, Yvonne, Grace and Sayeh! They are a phenomenal team!
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April 2023 by Sheila C.
This is really good pharmacy!!! I love coming here they are friendly and helpful all the time and very good hospitality and they always have a smile on their face. I appreciate them all always especially the girls Jazlyn, Yvonne, Grace and Sayeh the pharmacist!!! Send your medications here you won't regret it !!!!
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March 2023 by Blan H.
Got most medicines you need and also they ship to your door. Good service. Clean facilities and professional staff. Excellent communication via phone or text alerts.
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March 2023 by Michelle T.
***AVOID THIS PLACE***TL;DR - They have no idea what they're doing.1st visit: I had made an appt. via myturn.ca.gov for my child's primary Covid vaccines. Got there at appt time and still waited 30 mins. We went in just before another family and I overheard them say they don't know who came in first after in-take. Next person came in and I overheard them tell him that they LOST his prescription and had to find it. That took 20 mins. Should have been my cue to leave, but thought maybe they were having an off day. Got dose #1 and made an appt for dose #2.2nd visit: Got there at appt time. They tell us that they don't have the primary dose only the bivalent dose but that the pharmacist said that it would count for 2nd dose + booster. I start looking up info while we wait. I hear them talking to each other in Spanish saying something about a 4 year old dose for a 5 year old. Then one lady asks the other in English how old my child is. At first the lady who did the in-take says 4 and I chimed in that my child is 5. I asked if they were planning on administering the dose for kids under 5 or the dose for kids 5 to 11 y/o. They said the 5 to 11 one. They come back and say that our insurance didn't approve the bivalent dose, that they'd have to order the primary dose and we'd have to come back. I asked why they didn't call us ahead of time. They said because they didn't know we were going to be there. I asked how that was when I had an appt. She tells me that they only do walk-ins for vaccines. Why did I have to book an appointment then? Apparently she doesn't know. Unbelievable.***FIND A DIFFERENT PHARMACY!!***
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January 2023 by N M
Be understanding to love what you do, by showing that you treat the same as much effort and kindness it does to take care of yourself. It matters to show that you at least or do have hospitality that can shows and bring more instead of being hostile or either being just plain ignorant. Take Care.