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March 2024 by David R.
Staff is either rude or not there. Don't do any banking here because you can't. They have no staff and no cash. They're basically useless. Management should be fired or this branch should be closed. It makes me want to take all of my money out of B of A.
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January 2024 by Jon M.
Empty ATMs? What kind of bank doesn't have any cash?! Horrible service for one of the world's biggest banks.
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November 2023 by Ricardo Hildago
Bank of America Financial Center in Long Beach provides excellent banking services. Friendly staff and convenient hours make it a reliable choice.
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August 2022 by Hector Nava
Tried to deposit $160 from some items I sold. The ATM read $140. I asked for my cash back toCount it and spat out $120. Called customer service and no response
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July 2022 by S L
Why is this bank always closed at this location? It's a close location for me!
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January 2022 by Dari P.
This review is just for the ATM. I was walking by and remembered that I've been carrying around a check. There was no line at the ATM, so I deposited it safely. No problems. Easy to use. I heard that the branch has been closed for a while.
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April 2020 by Ynacio R.
I applied for the paycheck protection program I was denied because I did that have a B of A credit card that is why I was denied the banks are using this as a scam for their own purpose. I would rate them with a -10 stars
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March 2020 by RLgun
Went in to deposit a $100 bill to my account that their outdated ATM would not accept, the paranoid overweight male teller behind the window quickly profiled my brother based on his race or appearance and asked if he was "waiting for someone" as he assisted another customer. Five minutes later, the disheveled, scruffy looking manager came out and asked him if he needed "help", knowing well that we walked in together.If that wasn't bad enough, the lazy female teller had the nerve to make me fill out a deposit slip even if there was no one waiting in line, this after their ATM didn't accept my money.The lines are always terrible, their service sucks, and management and staff are racist. Avoid this branch at all costs.
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March 2020 by Joel Gu
Despite those comments, this is so far the best BofA branch I have ever been to! Great service, hospitality staff, Eugene did an amazing job for me today, saved us tons of time. Would definitely recommend and come back!
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November 2019 by Noel Marin
One of the worst experiences I've ever gone thru in a bank.
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October 2019 by Nikki C.
Waited over an hour with no explanation or apology! My last few encounters and this specific institution have been miserable!
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October 2019 by Bernadette K.
I am editing my review: Kudos to Tony ,(not sure what his roll was, but he was visible and helping) AND MOST importantly, for the only Teller, Becky, on the line to wait on the loyal customers and there were many in the lobby, trying their best to wait on people. I give a 1 star for the Corporation and the Poor management, Shame on the Institution and the Management.. its not the Tellers fault if you have to wait in line for 45+ mins to make one simple Banking Transaction with only one Old Teller trying her best to do her job, its not her fault. If you want to complain, write a Letter to Bank of America Corporation and advise them on the poor management of this location. As i understand there is no Management , and the one that is supposed to fill this roll is on leave, which i hope and pray that he or she are not sick. If you want to take it out on anybody its Bank of America Corporation, contact them and tell them what a great job Tony and Becky did not ignoring the customers!
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October 2019 by nat sol
Don't even bother to show to this location is no one to help you they should change there costumer service horrible for reals
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October 2019 by Glenn C.
Becky the teller is awesome, but beach needs more tellers. Every time I've visited it's been a 20 minute wait, ridiculous!
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September 2019 by Brian G.
This is the absolute worst B of A ive ever been to . It's a if the gathered all the incompetent BofA employees in CA and placed them at this branch . Unbelievable .
