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April 2024 by Santiago Roles
Nice service.
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March 2024 by Jaquelyn Ramirez
Ordered a cake for my child, expecting it to come out wonderful as usual since I have purchased cakes from there for almost 8 years. This last time was horrible the cake had no design plain color not what I asked for. I’ve seen 2 men work there they look like they’re in their 30-40 yrs and they have an attitude. Jackie was the best at doing cakes almost everything but she’s no longer there. Now I’ll have to find a different baskin Robbins. The owner/manager he’s not the issue it’s the employees.
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February 2024 by Wendy Celio
Best customer service best icecream cakes always buy them from here but my last visit was just amazing ! Krystal sweet employee need more like her, her manager nicest guy didn't get his name .
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February 2024 by Ann Zelaya
I went there around 9:20 pm they closed at 10 :00 pm they were rude bad service they said they were almost closing and they only have 3 kinds outside . Not good flavors . Bad
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November 2023 by Slug1er
Poorly managed facility. Ordered the $60 thanksgiving cake online and paid prior to pick up. Upon arrival we were told they did not have my order nor did they have any cakes available. After the worker spoke with their manager they finally found the order but still was unable to provide the cake requested. At the end I got my cash refund due to their inability to provide a cake that was ordered in advance.
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October 2023 by L S.
I pre ordered a cake for a special event over a week ahead of time. On my way there they called and said the cake wouldn't be ready on time. I agreed to pick it up over the weekend. When I showed up to get the cake they apologetically said the cake melted due to someone leaving a freezer open. They never called me to say hey we are re making your cake can you pick it up at a certain time they just let me show up the day of the event with no cake to take. They didn't apologize or offer a free backup cake for the inconvenience. I officially hate this place that used to be my favorite childhood memory for special occasions.
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October 2023 by Lissett R.
Bertha is the person who helped me with my daughter's cake for her bday. She took her time in helping us and making suggestions. She is very patient, nice and caring. You can tell she really likes her job.
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September 2023 by Donel Purcella
It’s Baskin-Robbins … limited seating available
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August 2023 by snazzy abby
This place is okay , but if you order a cake through the app don't order the create your own photocake I've done this 3 times and each time there machine isn't working it's disappointing cause i look forward to getting a photo cake but have been let down and they also call you the same day you need the cake so you can't even go to another place cause they call you last minute try giving this location a chance but 3 time's is ridiculous should just take out the option on the app
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August 2023 by Jesse P.
Came here with the T-Mobile promo once, and got like an Oreo cappuccino mixed with s'mores ice cream milkshake thing. And the large was such a giant serving! I have not seen that large of a cup in a long time. The shake was also so good! The workers made it with love I could tell, and they also seem to like working there.
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July 2023 by alma renrick
Strawberry smoothie is really good
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June 2023 by Kayla V.
Would not recommend coming to this location. It is not the cleanest & the workers aren't the most helpful. I wish I would have took a picture of my ice but I didn't. It was great until I got down to the last few bites and notice a hair mixed in the ice cream. Out of all things I find that the most disgusting (hair in food). So, long story short if you happen to come here just know you might come across poor service.
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June 2023 by Diana M.
they are always nice here, even when i come in close to closing time. the only complaint i have is, the shakes are $10. and at other locations $8.
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June 2023 by David S.
I ordered ice cream on the Uber Eats app and when my ice cream arrived, it looked like a malt rather than ice cream. This location isn't that far from where live and when l get ice cream, l want it frozen and ready to eat, not drink. Very disappointed with Baskin Robbins.... guess I'll have to go elsewhere to get ice cream. On Uber Eats, they have a 4+ star rating. Here l see they have a 2.5 star rating......now l see why.....
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June 2023 by KB DA Great
The worker was so nice! ?