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June 2025 by Elizabeth Avina
Very good customer service. Good continental breakfast. Crystal recommended whale watching we did go and were fortunate to see blue whales yesterday. We will def be coming back.
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June 2025 by Madeline Williams
This place deserves 5 stars. The front desk associate, maintenance, and custodial staff were all so helpful and welcoming! Facilities were clean and met all our needs. Great location, walking distance to beach and convention center. Parking was under the building and felt very safe!
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June 2025 by Tina Rodriguez
I enjoyed this hotel very much!! The room and bed are very comfortable and relaxing. The front desk receptionist is very helpful. I believe her name is Yaraseth. She is very sweet and kind. The hotel is very close to restaurants and shopping. The breakfast buffet was amazing!! Great food and hospitality. I am definitely going to stay there again.
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June 2025 by Shawna Carter
Very comfortable and modern rooms. Loved the continental breakfast. Desk clerks were helpful and hospitable.
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June 2025 by sᎪbᏒᎥᏁᎪ
No blackout curtains… super weird.
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June 2025 by Shawn Martinez
Front desk clerks were super friendly and helpful with the area! Location has plenty of food near by, walking distance. Breakfast 👍, parking 👍.
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June 2025 by James Bellian
Stayed here for the AWE conference in Long Beach, 15 minute walk to convention center 👍
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June 2025 by Marc Borg
Jay was great at chec in. Very friendly people.
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February 2024 by Bret K.
I've stayed at quite a few Best westerns and they are usually outstanding. This one in Long Beach is not. Do yourself a favor and choice one of the many other hotels in the area. The manger David Mora is unresponsive and unwilling to fix problems or make them right. Which is not how most Best western hotels operate. Do yourself a favor and avoid this hotel. This hotel does not meet the standards of all the other best westerns which is sad because BW is a great chain except this one.
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February 2024 by Wendy G
Nice staff, clean rooms. Nearby to restaurants within walking distance.
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February 2024 by Margarita M.
I am very disappointed in the customer service I experienced over the phone and how they could not help me with making changes to the reservations. I just needed to check in one day later. Now I know I will not be staying there next year. Just know if something comes up and you want to make any changes they will not help you out.
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February 2024 by Beatriz Kogan
Great hotel. Good location. Walking distance to beach. Recently renovated rooms. Yummy breakfast. Wonderful service. Would stay again.Nearby activities: BeachEateriesGrocery storeWalkability: Easy walk to beach and places to eat
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January 2024 by Sean BLOOMFIELD
This is a nice quiet place to stay with friendly staff. It was clean and comfortable. There is a vons grocery store about a block away.
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January 2024 by Bernard Waltman
i am a diamond member with BW you cant go wrong at this BW from house keeping to the general manager the most accommodating staff it clean it looked like they even swept the stair wells every day i want top say thank !!!Food & drinks: it definitely saves the cost of going out for breakfast it was very good
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January 2024 by Evan Doerpinghaus
Rooms smelled very nice and were clean. Breakfast was fine for being free. Only downside is the current construction going on which they don't start till 8 am. No good views from the room but close to the port and pier.Rooms: Clean and smelled niceWalkability: Close to the pier and cruise portFood & drinks: Enough for a free breakfast
